Facebook Pixel Tracking

Amazon India - Defective Item delivered

Praveen Kumar Singh filed complaint against Amazon India on Dec 15, 2017

Amazon delivered a defective watch to me and now refusing to replace it. I am trying to reach Amazon customer care for last * days and not getting any response. First they mentioned that if the item was delivered in defective condition, they will replace it . Then they said that they can not do that as they provided me incorrect information.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Amazon India

571

Total Complaints

194

Total Resolved

33.98%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Yogeshwar Choudhary on Oct 3, 2025

Amazon India – non delivery of amazon giveaway prizeClosed

I, Yogeshwar Choudhary, participated in an Amazon Live Daily Deal Dhamaka Giveaway held on **th September ****, where I won Sony WH-CH***N headphones. I successfully claimed the prize, and Amazons message clearly ...

Aamir Khan on Jul 4, 2025

Amazon India – refund not creditedClosed

i ordered clothes on amazon india but clothes were not of good quality so i decided to return the clothes. They picked up clothes and did not credited my money back to me. it has been more than one month since they ...

Srushti Rajyaguru on May 25, 2025

Amazon India – Wrong package delivered and denied refundClosed

I had ordered SilverArrow Chunky Heel Bellies Women's Fashion Pointed Stiletto Heel Pump Shoes, size * from Cocobluretail, Amazon on *th May ****. I had filed for return the moment my order was delivered as during u...

Mouli on Mar 12, 2025

Amazon India – refund not credited as promisedClosed

This is a follow-up to my previous communication and a formal escalation regarding the refund of Rs. **,*** for my mobile order. On February **rd, I spoke with a member of your Leadership Team and provided them with...

Ankit Agrawal on Mar 7, 2025

Amazon India  – amazon refund nahin kiya ja rahaClosed

mera naam Ankit Agrawal hai Mera order number***-*******-******* hai mere dwara order Kiya gaya tha Amazon mein jo mujhe * March **** ko timar Mila jo ki use Kiya hua aur Chal nahin raha hai jiski complaint mere dwa...