RELIANCE DIGITAL
- Dective product delivered and replacement repair service not provided from Reliance digital Open
Kanniyappan filed this complaint against RELIANCE DIGITAL on Jul 25, 2020
I bought Panasonic led tv on July ** , **** from reliance digital store. Installation done at July ** ( afternoon) and July ** ( morning) faced display issue like vertical line appears on tv. Complaint log raised on same day. Technician came to my house on July ** and checked the issue and took photos and videos of issue. After that he said, we will replace/ repair a product within seven days.
On July **th , i spoke with store room person to know about the status of tne issur and she said we won't replace the product and we will repair the product , but it will take around **days. But they assured the problem will be resolved within seven days. Then i realized they are providing mostly defective products and not provided proper customer services. Reliance digital is the big fraud and don't go with that. They are providing worst products and worst customer services.
NOTE: I TRIED TO REACH REGARDING THIS ISSUE BY CALLING STORE NUMBER, THEY ARE NOT ATTENDING ANY CALLS. INFORMED ABOUT THIS TO CUSTOMER CARE. THEY ALSO NOT PROVIDING PROPER DETAILS. COMPLAINT LOG , STATUS THROUGH SALES BOY AMD TECHNICIAN MOBILE NUMBERS.
REALLY RELIANCE DIGITAL SELLING WORST PRODUCTS TO CUSTOMERS AND PROVIDING WORST CUSTOMER SERVICES. YOU CAN'T GET ANY DETAILS ABOUT YOUR ISSUES FROM STORE OR CUSTOMER CARE. THEY ARE BIG CHEATERS AND FRAUDS.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
RELIANCE DIGITAL
Resolved
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