Royal oak
- Damaged Product Open
James Parekh filed this complaint against Royal oak on Jan 31, 2019
To whom it may concern,
I ordered a coffee table from royal oak website (HQ : Bangalore). I received a table on **th Dec ****. The installation team from their side came on **th and found out that the table is defective. The team itself captured a picture of the product and sent to us and we passed the image to royal oak. Then after I have called *** time till today regarding the issue. They answered the calls also but every time they promised to resolve the issue in * days. At last they offered me **% discount on phone calls; I accepted that but when after * days i asked for the update they told me **% and also told me that the product is not defective and all. So its been above the ** days. I am helpless now. Please help.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Royal oak
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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