- Credit shell amount can t be accessed Offered Resolution
Due to covid-**, my flight has been cancelled by the airport authority and a credit shell has been created. They claimed to return the whole amount, but I received less than the booked amount. Easemytrip is denying about this loss. They are saying credit is created by Indigo airlines and they don't know anything regarding this. But Indigo returns the whole amount along with the convenience fee. After re-booking another flight using that credit shell some amount was left in that shell. But now when I am trying to access that amount to book another flight with the same passenger name and email-id, I am unable to access it. Why is it happening? How can I get the balanced amount back?
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"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
I booked a Lufthansa flight from EaseMytrip.com website last yr. Due to the Corona situation flight was canceled. EMT******** is my booking ID. I have been calling customer care for more than * months now for refund.. They give a standard reply...
Apr 03, 2021 by Vishal Peddigari
I had rescheduled my AirAsia flight bearing PNR OUP*FS in April, **** for travel date on **rd November, ****. However, I never got the confirmation for the rescheduled flight. But AirAsia informed that it had already canceled the flight that I ...
Nov 11, 2020 by Prithvi Parekh
Booking id EMT********. The airlines get air has refunded the amount on * Oct ****. But since the ticket was booked from ease my trip, I needed refund from there. Even after multiple mails and calls and chats, it isn't resolved. They keep sayin...
Oct 20, 2020 by Sandeep mishra
Refund not initiated I had booked tickets to fly with Indigo through www.easemytrip.com . The flight had to be rescheduled due to personal reasons. The booking id is EMT******** (PNR : RKM*WJ). On checking with indigo they confirmed that they...
Oct 18, 2020 by Anwar Sakeena Naqvi
I have made a booking today for my travel from Ranchi to Delhi. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently or else refund my amount to my account....
Oct 03, 2020 by Tushant Gupta