- Course cancelled within a day and still no refund Open
Byju representative Mr Jagadeeshwaran contacted me on **nd April **** for JEE course for my kid who is studying **th, (even though my kid was not interested). I called him home. As per him if we don't like the course we can cancel at any time. But later I found in their terms and conditions it is given as ** days.
I believed him and ordered for the course on **rd April ****. He took my Adhar card, pan card details and also a signature for loan application. He told the course fees is ***** rupees and I paid net banking transfer for **** rupees.
After registering the course I discussed with my colleagues and teachers and also surfing online I came to know that the course is not suitable for JEE, so mailed Byjus on **th morning for cancellation of the course, I received mail from the support team and ticket number for my mail is *******.
From Byjus, Mr Jagan and Mr Mukilan contacted me and I clearly told them that I am cancelling the course and no need to send me the Lenovo tablet and to refund the advance amount of **** rupees. But they are insisting me to take the Lenovo tablet and not interested in cancelling the course. As per the terms and conditions within ** days I can cancel the course. Today it is only **th April **** (* days gone) still, they are not accepting my cancellation. Byju's are not respecting their own terms and conditions. Their only aim is to cheat the customers. Byju is a fake and fraud company looting and cheating people in the name of education.
Today I received mail from my bank for Mandate registration and payment for remaining ***** rupees from Paysense (finance company partner with Byju for providing loan). I also mailed to Paysense stating that I have cancelled the course and don't want to proceed with the loan. But still, Paysense proceeds with the loan.
I have all evidence (both audio and mail evidence for my cancellation).
Request to all parents who read this please don't allow any Byjus representative to your house. By sweet talk, they will convince you and cheat you.
Request Byju team to stop such cheap tactics to earn money and to respect their own terms and conditions and pay back my money.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...
Apr 29, 2019 by Shailendra Bajpai
As I received a product on ** April **** Byjus Learning Application kit of Class- *st to **th. I want to return the product due to some personal issue. Content is good. But my daughter just takes admission in *st and the kit is useful for above...
Apr 25, 2019 by SUHAS LONDHE
I ordered my CAT **** program on BYJUS online site for a total amount of Rs. ***** and the order was placed successfully after paying the full amount. After that when I am calling to know my order status they are telling we don't have any order...
Apr 21, 2019 by Manoj Kumar Sahu
I took Byjus course for my son. They said it can be returned if we don't need the feel to continue the course. I tried to contact them continuously for **-** days. Due to certain problems, I need to return the tablet which they are refusing to ...
Mar 24, 2019 by AYUSH
Byju's representative Imraam visited my home on **/**/** he demonstrated that product and insisted for trying the product for ** days. He took ***** from us and said that it will be refunded if not satisfied and no emi will be deducted from my ...
Mar 21, 2019 by Girish Ramakant Mankame