Makemytrip india Pvt Ltd
- Convenience Fee still not refunded Open
During the sudden pandemic it was our worst experience with MMT . We booked a flight on ** Feb for flight scheduled for ** April ****.But due to the pandemic the flights were cancelled all of a sudden and our money got stuck with MMT .After chasing MMT for months we finally got our refund back on ** August **** (shown as if they are doing a favor to us). To our surprise we noticed that we were paid Rs **** less then what we paid for the flights ie *****. Instead of paying us interest for keeping our money for months they paid us less and refused to pay the convenience fee. Being a regular customer of MMT this really gives me bad impression of the policies being followed at such a big company. They are only suppose to charge convenience fee when the flight is cancelled by us and not by the airlines since convenience fee is supposed to be charged when helping us. Cancelling flight does not help us in any way, it just increases the burden of chasing you guys for months. I was promised a full refund by mid March and I actually got partial refund on ** Aug. So show some courtesy and pay up what you owe to your customers!
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
I paid Rs **** amount to Makemytrip but they are deducting instant cashback in my refund which is wrong. They already got the full ticket ticket amount from airline but still deducting instant cashback from my refund is not making any sense at ...
Aug 26, 2020 by Prakash
Hello i am a student studying in Kazakhstan . I booked a flight for returning home for ** may but in march airlines announced the flight is canceled . Immediately i filed for refund but till now I didn’t get refund . I need to pay my universi...
Aug 23, 2020 by Toufiq
I booked a Flight in Lufthanza airlines from Hamburg to Delhi round trip through Makemytrip. I used one way ticket from Hamburg to Delhi on March * ****. But due to Coronvirus all International flights were cancelled from India wef March **, **...
Jul 24, 2020 by YOGESH
Hello , Makemytrip have received refund from AirAsia for my cancelled flight. I got the confirmation from an MMT agent over the phone that my money would be returned to me in * weeks. Its more than * weeks and have not yet got the money. Please...
Jul 12, 2020 by Preetam Nalbalwar
Refund not issued yet - NR***************** and NR**************** Irctc has processed the refund on **th june and credited to MMT account. Than why are you guys sitting on my money and not refunding back? Will you pay interest for using custo...
Jul 10, 2020 by Hussain Abbasi