Makemytrip india Pvt Ltd
- Convenience Fee still not refunded Open
During the sudden pandemic it was our worst experience with MMT . We booked a flight on ** Feb for flight scheduled for ** April ****.But due to the pandemic the flights were cancelled all of a sudden and our money got stuck with MMT .After chasing MMT for months we finally got our refund back on ** August **** (shown as if they are doing a favor to us). To our surprise we noticed that we were paid Rs **** less then what we paid for the flights ie *****. Instead of paying us interest for keeping our money for months they paid us less and refused to pay the convenience fee. Being a regular customer of MMT this really gives me bad impression of the policies being followed at such a big company. They are only suppose to charge convenience fee when the flight is cancelled by us and not by the airlines since convenience fee is supposed to be charged when helping us. Cancelling flight does not help us in any way, it just increases the burden of chasing you guys for months. I was promised a full refund by mid March and I actually got partial refund on ** Aug. So show some courtesy and pay up what you owe to your customers!
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Are you Lawyer?
Refund / Credit for purchase
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Booking ID: NU*************** Reference PNR: D**GPS** Seat Number: DU* Bus provider: Laxmi Holidays Bus Number: UP**CT**** Total Price paid : **** Customer Name : Rajnish Kumar I hereby want to inform that I took this bus on **th dec *...
Dec 17, 2022 by Rajnish Kumar
I had booked a *Nights holiday package from chennai to Himachal with MAKEMYTRIP starting on Nov *,****. The total package cost was INR *,**,*** including flights,hotels and cab transfers. I paid in two parts: INR **,*** on July **,**** & the...
Nov 07, 2022 by SINDHU NAGARAJAN
I had booked a flight ticket from Bahrain to Delhi for ** Sep. **** by AI***. The flight was cancelled by tech reasons and did not operate that day. AI has given the certificate also. MMT says it was a no show. It is totally wrong and I am enti...
Oct 19, 2022 by Hemendra Swaroop
Booked hotel from **-** Oct**** at Hotel Neelkanth Bliss, Ahmedabad. hotel denied checkin and same has been confirmed by Makemytrip requested alternate equivalent property , but makemytrip providing degraded lower category hotel . ...
Oct 11, 2022 by Anurag singhal
I have booked a family holiday to Europe in ****. It got cancelled due to Pandemic. Make my trip refused to give refund till October ****, after that they said they will deduct **% if we want to cancel, that is around ** thousand rupees. They g...
Sep 08, 2022 by Srinivasa Karasu