Makemytrip india Pvt Ltd
- Convenience Fee still not refunded Open
During the sudden pandemic it was our worst experience with MMT . We booked a flight on ** Feb for flight scheduled for ** April ****.But due to the pandemic the flights were cancelled all of a sudden and our money got stuck with MMT .After chasing MMT for months we finally got our refund back on ** August **** (shown as if they are doing a favor to us). To our surprise we noticed that we were paid Rs **** less then what we paid for the flights ie *****. Instead of paying us interest for keeping our money for months they paid us less and refused to pay the convenience fee. Being a regular customer of MMT this really gives me bad impression of the policies being followed at such a big company. They are only suppose to charge convenience fee when the flight is cancelled by us and not by the airlines since convenience fee is supposed to be charged when helping us. Cancelling flight does not help us in any way, it just increases the burden of chasing you guys for months. I was promised a full refund by mid March and I actually got partial refund on ** Aug. So show some courtesy and pay up what you owe to your customers!
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Refund / Credit for purchase
"Thanks to Voxya, I have got the refund back from Byjus :)"
I had a booking through MMT (MakeMyTrip). As the flight was re-scheduled, I had to cancel my booking with Spicejet directly on *st Jan ****. They had initiated the refund and it was credited to MakeMyTrip immediately (As confirmed by Spicejet)....
Feb 05, 2021 by Renju Koshy
Refund of cancelled flight ticket by airline during covid pandemic time has not yet credited to the bank account yet. First they credited the refunded money to MMT wallet. Then on ** December **** it was transferred to bank from their side. But...
Jan 30, 2021 by Tomin Jacob
I booked one flight which got cancelled by the airlines and it was converted into a credit shell. Then I requested for refund but indigo is saying that they have refunded the money in November 2020. But make my trip app and website says that...
Jan 15, 2021 by Vishal Srivastava
I booked a Flight through makemytrip from Bangalore to Dharamshala and my connecting flight was cancelled by Spicejet. While providing the luggage our luggage were damaged and Spicejet assured that they will refund the complete amount. They did...
Jan 11, 2021 by Amit Sood
I booked my hotel stay at Udaan Dekeling Resort on Darjeeling for **th Dec - *nd Jan ****. While making the booking through Makemytrip, i was charged **,*** for it. When checking out at the hotel, i was told that my total booking charges were a...
Jan 07, 2021 by Sounak Dasgupta