Air India
- Compelling to stay at transfer desk for 22 hours transit Open
Afra Haque filed this complaint against Air India on May 29, 2019
My flight no is AI *** and passport number is BX*******. I have booked a flight from DEL-CCU-DHK and the transit in CCU is over ** hours. They have done my immigration in Delhi in spite of saying multiple times that I have booked my hotel in Kolkata and I want to go out of the airport. After arriving CCU the staffs are insisting us to remain in the transfer desk area for ** hrs and left the place saying that they can do nothing. Even they gave me an option to cancel the flight and take a new flight by our own cost they are not ready to be penalized for their fault. They were also saying that they have raised mail several times before to correct this issue but their Airlines making this mistake again and again. My question is why should we suffer for their mistake?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Air India
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Related Complaints
Air India - Missing Baggage Closed
My baggage has been missing for the past month now ...
Aug 27, 2024 by Kiran Goutam Dhananjayan
Air India - Seeking compensation due to physical suffering and mental agony Closed
I had booked ticket from San Francisco to Delhi on **July **** for my Spouse (Ankita Kumari) and my child who is infant (Kashvi Kumari). The date of flight was **Oct****. It was booked more than * months in advance as we were told by the custo...
Apr 25, 2024 by Kusum Kumar
Air India - Air india boarding time issue Closed
We were boarding AI*** which gmr board showing the departure time as *pm and the air india has mentioned that the departure time was *:** pm and due to this ** min difference we missed our flight. We are not responsible for the glitch and i req...
Apr 08, 2024 by Mukund Sharma
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane