Cleartrip
- Cleartrip showed incorrect baggage allowance information Closed
Ramya K filed this complaint against Cleartrip on Dec 29, 2023
We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased has * allowance. We showed multiple evidences to cleartrip where it is showing incorrect information for different dates for the same flight. However, cleartrip is not taking any responsibility
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Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
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HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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