Facebook Pixel Tracking

Paytm Mall - Claim refund compensation for losses

Sameer Chauhan filed complaint against Paytm Mall on Mar 19, 2020

My ordar id:- ***********
Produdt:- Iphone XS max **gb gold color (refurbished -Like new condition)
Claim amount:- *****
Payment:- HDFC credit card on ** months emi
EMI AMOUNT:-****/ MONTH for ** months
Credit card intrest:-**% of billing amount *****
Totall Rs.****
Compensation claim amount:-*****
Reason :- Because of paytms responsibility and Delaying in time Day to day from * month and ** days so emi Date is arrived and my query wasn't solved yet nd i ndt get refund yet so i have to paid Rs **** emi amount of *st Emi for Wrong product and tollerateing mentally insulted tensed Suffred In worst condition and **% intrest of this transaction for purchese this As **% of Rs***** its Totalll intrest i have to Do pay Rs **** up on billing amount Rs.*****
So totall amount of losses in i am suffreing because or Paytm's responsibility, Scam and delaying in time and their own mistake In giving goods The totall Amount is :- Rs***** Which i want Back as a compensation compulsory from paytm for my this legal loss for of mistake or their own compney.
Contact num:-**********
Eid:- sameerchauhan***@gmail.com
Returned product courier partner:- Delhivery courier service [assigned By paytm Only]
Tracking id of return shipment:- AWB number -************ track on thier web site www.delhivery.com
●I want instatly my refund and compensation for my losss●



Hello,
I am mitul parmar. I had purchased i phone xs max **gb gold color refurbished piece In LIKE NEW CONDITION. With ** month of saller warranty.
I need to do complain in ecommerce section Against online shopping compney PAYTM MALL .
Maine date */**/**** ko paytm mall se ek Product purchase kiya tha Jiski amount Rs.***** thi Jo ki refurbished category ka tha is refurbished Category ki andar * Type aate gai
*) Like a new
*)Excellent
*)good
Aur isme hume saller ki aur se warrnty di jati hai. Maine * February **** ko ordar kiya tab maine Itni Expansive product buy karne se pehle Rs ***** jaisi badi amount pay karne se pehle maine sabhi describtions, policies,features everything jo jo paytm ne Provide ki hui thi information us product ke regurding sabhi ke proof liye verify kiya * bar for payment kiya tha. To jo jo policy jo jo Conditions jo facilities aur sab muje dikhaya gaya tha uska payment karne se pehle usme se ek bhi Statement commitment facilities goods kuch bhi muje Diya gaya nahi tha us product main. Jo ki hume kharidne se pehla dikhya jata hai. Maine ordar place karte time hi product billing amount RS ***** maine by HDFC credit card On ** month's EMI of RS.****/Month For purchese of against totall amount of product bill Rs.*****.
Muje date **/**/**** ko product deliver hua mere billing address par.
Jaise hi product deliver hua maine product open karne se pehle us product ke Saller [BLYNK MARKETING PVT.LTD] ko call kiya Us product ki warrenty comfirm karne ke liye to Waha muje ye pata chala ki Saller muje sirf or sirf * MONTH ki warrenty de raha hai jab ki mene product buy kiya to ***** koi choti Amount nahi hai is liye payment karne se pehle maine sabhi details ka proof liya hai aur bohot bar verify ki thi.
ordar karne se pehle hi to is ke mutabit product describtion ke hisab se mene jab buy kiya to muje puri **MONTH puri * year ki saller warrnty bataya gaya tha paytm mall ki or se unki hi app par unhone discribtion mein ye maintion kiya tha "THE PRODUCT HAS A SALLER BACKED ** MONTH WARRENTY" Jo product discribtion main Wrriten main maintion kiya tha or product image main last image products Detail blog ka ek image tha Usme bhi pura maintion kiya hai grade Like new condition ka phone agar purchese karte hai to ** month ki saller warrnty Milegi jab ki muje *st day product hath main aya usi din saller ne mana kar diya ki hum sirf * month warrnty dete hai matlab ki paytm ne hume galat chiz dikhai khilvat kiya consumers ke sath uske bad maine Instantly inform kiya paytm ko is bare main unhone complain raise ki lekin *nd day muje wo product gift krni thi jaise gift di open kiya to *) phone like new condition main nahi tha *)Accesories bohot purani use ki hui aur Bandh mili thi jab ki maine like new condition phone purchese kiya tha jisme muje saf dikhaya gaya tha ki muje original product milegi aur Like new condition. *)warrenty ** month ki bolke * month ki mili thi Maine tab hi product ko jaisa tha waisa pack karkr rakh diya aur paytm main complain de di Jaise ki paytm * days replacement and return policy deta hai maine within * days paytm ko bata di complain ek geniune reason bhi de diya ***** Rs invest karke main koi chiz le raha hu aur main pehle hi din se Unsecure hu muje product sahi nahi mil rahi to itna sara paisa de ke main aisi chiz kaise lu jis par muje trust hi nahi aa raha ho ya pasand hi nahi aayi or bigdi hui hai Aisa geniuen reason dekar mainne Bata diya tha ki muje product ki return hi karna hai aur meri amount jitni maine pay ki hai wo wapas chahiye paytm ke executives har bar ye bolte hai humne aapki complain raise ki hai ** hr main humari higer authority aapse contact kregi lekin unko ek bhi call nahi aata tha. Aise hi time le le ke unhone hi meri * days ki policies ka time period pura paytm ne hi khud kar diya main roj call karta tha aur batata tha ki * day hone ko aye hai aap jaldi se return le lo aftee * days paytm ne bataya ki aapko return policy nahi mili hai is product main jab ki application main product ka jo describption dekh kar aap buy karte ho usme saf maintion hai ki agar product worng,damage ya deffactive product recive hota hai to wo return policy ke under aata hai to muje defactive product and warrnty Ke issue ki baje se wrong product deliver hua tha fir bhi wo log man ne ke liye taiyar nahi the ki hume return policy di gai thi Or to or return or replacement ka option bhi work karna bandh ho gaya jaise bhi product myje deliver hua usi din Na hi main invoice download kar pa raha tha main roj pura pura din unse call karta tha aur batata tha meri problem aur refund ke liye Complain deta tha upper se unke executive itni battamizi se bat karte the ke jaise ki fault unka nahi customer ka hai na hi humri ek complain solu hoti thi bs humare higher authority apko ** hr maiin contact kregi bs ye hi ans milta fir call to aata hi nahi tha or Date par Date delay kiye hi ja rahe the bas soulution ke liye Aur unke executive hume galat information dete the har bar Unke supervisors bhi aise galat info dete hai main* sabhi call ke recording screenshoots sabhi Save karke rakhe hai unke Kiye hue cheat ke fir finally bohot din Tak aise hi pareshan hone ke bad unhone meri return request approve ki wo bhi menr ek cunsumer complain file ki * mar **** ko uske bad kahi jake unhone return request approve ki Uske bad bhi aaj pura * month and ** days ho gaye mera product return hue bhi * days ho gaye abhi bhi muje refund nahi mila pura ***** and * month finish ho gaya so mEne to payment karke Product Buy ki jo ki muje Galat mili muje Product bhi jo mene buy ki thi wo nai mili mera payment bhi Block ho gaya pura Rs.***** Pure *m/**d se Nahi meri problem soul ho rahi thi Upper se paytm batamizi kiye ja raha tha * month hk gaya aur paytm ne refund nahi diya aur product ki query soul nahi ki * month emi time period ki andar is liye muje Losss me aana pada Na hi product mene use kr saki na hi Paise mile upper se aise fake product aur sifr use dekhne ke muje emi pay karna pada *st ***** rs ke bhi upper pura Rs.**** pay karna pada wo bhi Bina kisi waja ka aur bine mere kuch fault ka Date ** march **** evening ki product saller ki deliver ho gau hai paytm ne bataya tha ki aapka product courier partner jaine hi pick karega aapke pass se instat refund mil jayega jiska proof hai humare pass call recording unke supervisors ka fir bhi aje **/*/**** hui abhi tak muje refund nahi mila upper se maine ye product buy karte waqt muje offer mil rahi thi As a voucher of electricity bill payment **** ki wo muje mili gai Coupon bhi paytm ne cancel kar di product return hote hi aur abhi bji hume refund nahi mila aur unki di hui coupen instant wapas le li jab ki isme galti puri ki puri paytm thi ki Galat paytm ne bola tha Pareshan paytm kar raha hai customer ko Unka fault hone ke bad bhi Na hi query soul kar rahe they na hi sahi information de raha tha aur uske bad bhi Unhone coupen cencel kar di jab ji unki is galti ki waja se muje bohoto higher losses se suffer hona pad raha hai mentally and financially both Muje pura ***** rs ka loss hua unki is galti ki Waja se Jo ki main bilkul bhi let go nahi karunga its not a small amount For Some one others mistake Paytm ki.galti ki saza me nahi Tolleret karunga ya accept karunga i am a cunsumer and i am suffering from financial and mentally losses just bcuz of their e responsibility Under the law of cunsumer Main ye Claim rakhti hu mere losses ka jo ji unki galati ki waja se hua hai pure ***** ka jo ki ek cunsumer ko pura right hai aise cheat hone ke bad Uske liye claim karne ka muje jo coupen electricity bill ki **** ka vovcher diya gaya tha muje as a compensation wo wapas chahiye hi chahiye kyuki muje loss hua hai iski waja se finance main so muje Muje di gayi coupen aur **** ki aur **** Rs ka compensation mere losses ki amount ***** muje as compensation chahiye hi chahiye kyuki mene sabhi policy ki under rehkar Sabhi process ki hai aur Fixed time period ki andar hi aur Legall Step ons kiye hai Sab galti paytm ki hi thi aur its a clear image of paytm that they are doing Scam with customer and Stealing cusmers money By offering this type of Wrong and fake ads For saleing. So its been * montb and ** ďays of Blocked my money Because paytms e responsibility and paytms mistake so main * mahine se unske Lied satement jo milte hai ** hr ka wait karne ke wo main * mahine se unki fake information Ke hisab se hi unke policy ki under wait hi kar raha hu aur loss hi kha raha hu so ab main * din bhi wait nahi karna chahti mere sab aur bhi bohoto proof hai ye proof karne ke liye Ki hum kitn* fool bane hai so ab me intzar nahi karunga mere refund ke liye muje * din mein refund chahiye aur aapki galti ki waja se muje hui gai puri ***** ki losses ka compensation bhi compulsory Under the cunsumer protaction law muje puri amount chahiye jisme **** ki muje mili gai electricity ki coupen muje wapas avtive karke deni padegi compensation ki tor par aur dursa **** ki bhi koi b vovcher ya cash amount Karke dena padega its a cusmer policy by indian goverment cunsumer law.
I need my compensation Compulsory sir please give me justice of my tollorance and my losses please Give me justice as a customer Under indian cunsumer law
Please helo me to soul my Problem and do release my Rupess frome this fraud compney.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Paytm Mall

104

Total Complaints

26

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

SAI THEJA on Apr 12, 2021

Paytm Mall – return not takingClosed

i have received damaged product but it not taking return or replacement

Megha saini on Jan 8, 2021

Paytm Mall – Package not delivered Closed

I haved ordered sunflame gas stove on * jan amount Rs **** but everyday they message not able to deliever will try tomorrow with a new delivery boy and otp.Need the product or the refund back.

Anmol Sharma on Dec 25, 2020

Paytm Mall – Just one out of two items deliveredClosed

I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered ha...

Nikhil on Dec 22, 2020

Paytm Mall – Delay in pickupClosed

I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have ra...

Atisha Sood on Dec 22, 2020

Paytm Mall – Paytm order not received but shows delivered on website and no communication with customer care regaClosed

I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was ...