File a Complaint against Paytm Mall
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Paytm Mall
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How to resolve Paytm Mall complaints online
If you want to complain about a problem that relates to Paytm Mall, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Paytm Mall by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Paytm Mall?
If you are not satisfied with Paytm Mall, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Paytm Mall and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Paytm Mall
But before filing a complaint, you should
a. Contact the customer support of Paytm Mall first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Paytm Mall
Find the contact details of Paytm Mall to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Paytm Mall to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Paytm Mall - Return not taking Closed
i have received damaged product but it not taking return or replacement...
Apr 12, 2021 by SAI THEJA
Paytm Mall - Refund not received in my bank account Open
It’s been * days I’ve not received refund in my bank account from Paytm mall Name : Mohit Bhardwaj Phone No. : ********** Order ID : ***********...
Apr 06, 2021 by Mohit Bhardwaj
Paytm Mall - Used product delivered instead of new one Open
Dear sir, I have ordered a mobile on Paytm Mall at ** march ****, order id is: *********** After a week I got the mobile, but very much shocked to see that it was a used mobile with a lot of scratches and missing accessories. So as per...
Mar 31, 2021 by Arunkumar
Paytm Mall - Used product delivered Open
I have ordered (id ***********)new product from Paytm mall on ** March and the product I received was used and old one. It already had screenguard(which usually isn't included on new phone).Apart from this , there was no IMEI no sticker on it's...
Mar 30, 2021 by Satvir Singh
Paytm Mall - FAKE RETURN REPLACEMENT POLICY Open
I Have Ordered A Set Of Fire Extinguisher On **th February **** And It Got Delivered On **rd February **** And Then I Checked The Product And Found That The Product Wasn't Like What I Expected. That Means, I Thought The Fire Extinguisher W...
Mar 27, 2021 by Sharad Vaishnav
Paytm Mall - Empty package Open
I ordered dell new inspiron **** and order date: ** October **** and paid online . After ** days I received the package but I got it empty parcel so firstly i immediately contacted to delivered courier but they informed me to contact paytm so ...
Feb 18, 2021 by Daniel
Paytm Mall - Received damage oversized shoes from paytmnow not returning Open
On *th Of Jan**** I have ordered Nike shoes pricing-****. I got the delivery by *th Jan-****, but the product was not with original packing and with corrosive stapler. When checked the product found some corrosive spot on white sole also it w...
Feb 05, 2021 by Om prakash
Paytm Mall - No Response from Customer Team for the Missed Product Open
I have order * items from the paytm mall . buit i have received only * items . other items were not received , but in the app they have updated as delivered . on the *rd day (from the order received) have submitted a ticket for the same , but t...
Jan 31, 2021 by Aravindhan Chinnachamy
Paytm Mall - Return of product Open
i ordered monte carlo jacket from paytm mall on ** December but the product was damaged it had two holes, so I placed return within * days and on ** januray they automatically cancelled my return request and till date there is no contact from ...
Jan 14, 2021 by Harshit Garg
Paytm Mall - Package not delivered Closed
I haved ordered sunflame gas stove on * jan amount Rs **** but everyday they message not able to deliever will try tomorrow with a new delivery boy and otp.Need the product or the refund back....
Jan 08, 2021 by Megha saini
Paytm Mall - Got damaged shoes from PayTM mall raised the replacement request but not received yet Open
I purchased the Sketchers shoes from PayTM Mall on **th December. I got the delivery on **nd of December. As the Product was damaged, sole of shoes were damaged. I have raised the replacement request of shoes on **th December. I got the messag...
Jan 06, 2021 by Hitesh Bhagwat
Paytm Mall - Not refunding money Open
With the reference to my order ID *********** I would like to inform you that I purchased a Room Heater of Havells brand from Paytm mall on **th December **** and got the delivery on **nd December **** ,when I turned on the heater it was making...
Dec 29, 2020 by Savita Sharma
Paytm Mall - Just one out of two items delivered Closed
I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered had only one heater but the inv...
Dec 25, 2020 by Anmol Sharma
Paytm Mall - Delay in pickup Closed
I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have raised complaint several times...
Dec 22, 2020 by Nikhil
I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was showing delivered. Despite re...
Dec 22, 2020 by Atisha Sood
Paytm Mall - Smartphone missing from package Open
I have ordered a Redmi Note * Pro (*GB/***GB) smartphone coloured Aurora blue on ** Nov **** and paid ***** using my credit card. The package was delivered to me by Ecom Express courier executive on ** Nov ****. I kept the package in sunlight a...
Dec 19, 2020 by Jyotirmoy Paul
Paytm Mall - Return order not picked and money not refunded Closed
I purchased a Liberty shoe on the **th of November from Paytm Mall. The size went a bit big for me so I placed a return request on the same day of its receipt i.e. on the *th of Dec ****. Even after the passing of ** days no one has come to pi...
Dec 15, 2020 by Alok Shyamsukha
Paytm Mall - Package not delivered Open
I order * jackets but recieved only one.And when I filed a complaint against it they keep on turning down my complain. ...
Nov 22, 2020 by Rohit Kumar Yadav
Paytm Mall - Package delivered in damaged condition and no option to replacement Open
I have received package in broken condition yesterday and I want to report that replacement window is not appearing, but it went in vain, later somehow I reported through help section and could not get a response so far. My order I'd is *******...
Nov 19, 2020 by Ramakrishna
Paytm Mall - Received the defective product and now not responding Closed
ordered laptop from paytm mall and receive the defective one ,and when i try to contact them they didnt even respond a single time its been * days . still no response ...
Nov 12, 2020 by Santosh Gusain
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