- Cheats the customers Closed
Amazon has become another website to cheat it's customers. I needed the product for some special occassion and hence ordered as the delivery time was shown much before that occasion. However the product was shipped much later than that occasion. Since the product is non returnable, I called customer care to cancel the said product even before shipment. I was told to call for cancellation once the product gets shipped. As soon as I receive the shipped status in order details I called again to cancel the order. I was assured by the customer care executive that the product will not get delivered and in case I receive the delivery than reject the acceptance. Inspite of several calls to Amazon I got the product at my place. I rejected the delivery but delivery boy told that he has already marked product as delivered and hence cannot take it back. It means before handing the product to me he marked it delivered. I again called the customer service and told the whole scenario. I was told that now Amazon cannot do anything hence you have to keep the product. I requested them that since the cost is high and due to delay in delivery I have already purchased it from outside but they are not ready to listen and said you do whatever you can, we cannot cancel the order. This is ridiculous on part of such renowned website and I feel they also started cheating customers. I felt very bad since I was under impression that Amazon is an MNC and has high standards of customer service but I was wrong.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg