- Cheating done to me by Amazon bearing order no. 408-3422873-7465969 Open
vill-sarati, post-aalaipur, dis-nadia
nadia, west bengal ******
sub: cheating done to me by amazon bearing order no. ***-*******-*******
i ilias mondal have placed an order online on amazon’s e-commerce platform on **.**.**** bearing order no. ***-*******-******* and the product was redmi * mobile in the name of my friend noorislam mondal. this order was placed with more difficulty by engaging * pc’s and * mobile and finally i placed the order on the day. i have received an sms from amazon on **.**.**** of “out for delivery”. the delivery boy called my friend and confirmed about the order and informed him that he will deliver the same in the evening by *:**pm. the delivery boy further enquired about the contents of the package/box. my friend informed him that it was redmi * latest / newly launched mobile phone. my friend waited till the evening for the product to be delivered but till date the order was not received and i received an sms from amazon on **.**.**** at *:**pm that the “delivery successful”. when i called my friend for confirmation i was shocked to hear from him that the product was not delivered to him but the delivery boy from amazon transportation services (tracking id is ************) stole the product and he collected the product and he updated in their system that the “product is delivered”. this type of unfair trade practice has happened. i tried to contact the delivery boy but he has not lifted the phone. this means the delivery boy has lifted the phone without intimation and made the payment of rs. ****/- to the company. so nobody will have a doubt on him.
in this regards i made an online call request and mr. vaibhav b amazon tele-caller executive talked to me on the same day i.e. **.**.****. he informed me that amazon will take action on the delivery partner. further i had contacted on **.**.**** and talked to mr. akash p. amazon tele-caller executive and he told me that on **.**.**** your problems will be solved. on **.**.**** i had talked to mr. pravin and he was arguing that he cannot do anything for no fault of mine.
this i needed desirously before ramzan id i.e. **.**.****. if the same incident would have happened to you then what will be your reaction, as i have promised my friend to deliver the product before **.**.****.
they replied for this complaint that they will be solving this problem by **.**.**** and now they are requesting me to order a new phone. but i want my things to be clean, so i requested them to get me the letter from the seller i.e. “m/s. e – mobiles” that the order is cancelled and also to update the same in the system as the order was in my best friend’s name and that can be misused mischievously by anybody.
please find enclosed the copy of the invoice in my best friend’s name which i collected from my amazon profile.
don’t you feel this is cheating done to me by unfair trade practice? kindly give justice to me either by compensating with the same amount of sale i.e. rs. ****/- for mental harassment or same mobile to be delivered bearing the same order no or seller cancellation letter.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Amazon is not returning our money for last two months. We have called them for more than ** times. But they are not responding. Please help us to get our money.....
Dec 28, 2022 by Maitreyee Ghatak
I have ordered Fire Boltt Smart Watch on Nov **th but I received Noise Smart Watch by today and I asked support in Chat and they asked Images and i have provided * times and Again they are asking images and I quit the chat with irritating and n...
Nov 14, 2022 by Senthilkumar T
I have requested for a exchange of a formal shoes order on Amazon india website. When the product is out for delivery i have called the delivery person number of times but the delivery person blocked my no for no reson and during night i checke...
Nov 02, 2022 by Salman irfan shaikh
Amazon delivered Noise Pulse Go Buzz Advanced Bluetooth Calling Smart Watch with order id ***-*******-*******.Same day after delivered i requested to return it because the color mentioned on website is having different shade that I did not like...
Oct 17, 2022 by Shubham Padaswan
Amazon Contact no *****.***** Helpline Number.. Amazon Contact no *****.***** Helpline NumberIndibulls Amazon Contact no *****.***** Helpline Number.........
Oct 12, 2022 by Taju