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Easemytrip

 - Cheating by Easemytrip Closed

Gopal Mondal filed this complaint against Easemytrip on Mar 04, 2023

Easemytrip Booking id: EMT*********
Hotel name: Hotel Krone, A*** Road No. * Gali Number *

This is regarding hotel booking done for **-**-**** to **-**-**** through the website of Easemytrip. When we reached the hotel we were pushed out of the hotel saying there was no available room which was decent enough to stay. The hotel cancelled our booking. When we informed this to Easemytrip, they said they will call us in half an hour multiple times but never did. We tried to call them four times and explain our situation to refund the money back. They kept saying they will provide us with alternative but never did and all of this while we were stranded on the roadside.

I consider this extremely unprofessional and want the refund of the hotel amount paid as we never got a room.



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Resolution Demanded:
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Easemytrip

97 Total Complaints
55 Total
Resolved
56.70% Consumer Satisfaction

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Related Complaints

Easemytrip - Refund not issues Closed

I had bought air ticket through easemytrip in qatar airways for travel to Chennai to US Washington for travel on **-Mar-****, due to covid the flight got cancelled. Despite following up with them **+ times in email, phones, whatsapp.. i always ...

Feb 06, 2023 by Balaji Sambamurthy

Easemytrip - Refund amount not received against booking id reg Closed

I booked the hotel at Shirdi check in date**/**/**** and check out date **/**/**** and the room was denied by hotel by saying that I have not contract with ease my trip. I have made many calls to call centre of ease my trip on *** ******** but...

Jan 03, 2023 by RAKESH KUMAR

Easemytrip - Refund not received Closed

I have requested for a partial cancellation of my booking on their website. I was informed that they've processed the cancellation and received an email stating the same but I haven't received any confirmation for my refund being processed and ...

Dec 22, 2022 by Vaibhav Gautam

Easemytrip - Hotel room not provided after confirm booking and advance payment Closed

This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...

Dec 18, 2022 by sunil kumar

Easemytrip - Hotel room not provided after confirm booking and advance payment Closed

This is with reference to my booking EMT ********* but when I reached hotel ,hotel refused room. I called easemytrip customer care and they just refund the money. But what about all the trouble faced by me and my family. Our travel plans failed...

Dec 18, 2022 by Sunil kumar

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