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Ankit Jain filed complaint against Lenskart on Jun 12, 2017
I had Purchase * Fame with lens on **/**/** Order : # *******
Shipment Code : # ST******* Invoice: # RST*******
They had given me * years warranty of frame n lens but it change the frame shape it self and scratches on lens after *-* months now its not fitting on my face. I had check out there quality then I come to know that they provide very cheap quality frame n lens and take High price for the same. I had mailed them for this replacement but they neglect and Said its not cover in the warranty. I felt that I had waste my Rs ****/- They use very cheap products and in Quality and services they are *. I request here to please provide me my refund or replace the frame with lens. also requesting to you please do not purchase this products ever its fraud with us.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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