Goibibo India Private Limited
- Charged more than the payable amount Open
Mayur Saindane filed this complaint against Goibibo India Private Limited on Jul 12, 2019
I booked * tickets from goibibo app availing the no cost EMI offer. As per the said offer, there are no processing fees or down payment for these transactions and the bank will charge GST on the interest component of the EMI. However for the card I used, under * month EMI option, there was no interest charged by the bank. The total amount payable was Rs. ***** (for * month EMI it showed Rs. ****x*). I completed my transaction and was surprised to see that I was charged Rs. *****.** (Rs. ***.** excess). I have been trying to contact them via app/phone/twitter. But they are very cunning in escaping out of having to directly speak to the customer. There customer care numbers are all limited to IVR. You cannot directly speak to any person. I hope for attention to the matter from the company representatives.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo India Private Limited
Resolved
Frustrated? File a Complaint
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
Related Complaints
Goibibo India Private Limited - Cash back not received Closed
I have not received cash back for ticket booked on **th nove ****. Travel date is **th Nov....
Feb 22, 2020 by Tej Prakash
Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room Closed
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...
Jan 03, 2020 by Roy Thomas C
Goibibo India Private Limited - Ticket booking not confirmed and money deducted Closed
I was booked train tickets in goibibo and the money deducted from my bank account ruppees **** and they show in last of confirmation page booking is still progress they told me booking is confirmed in ** mins or the money deducted from my accou...
Nov 02, 2019 by Aloshy Abraham
Goibibo India Private Limited - Refund for missed flight Closed
I have booked a flight from adampur to Lucknow through goibibo for which I have paid ****.there initial flight got delayed due to which I missed my connected flight and also lost **** for hotel booking .i have talked to their customer executiv...
Aug 22, 2019 by Avneet singh
Goibibo India Private Limited - Refunding the booking hotel amount Closed
We had booked Hotel Darshan , Ooty for * days **th Aug ****-**th Aug **** for **K INR where booking ID is HTLWCSEHGF and could not reach from Mysore to Ooty due to heave rain and floods surrounding areas and all the roads were blocked. I cancel...
Aug 20, 2019 by ParveenVerma