Roy Thomas C filed complaint against Goibibo India Private Limited on Jan 3, 2020
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we told goibibo to change address lot of times, till now they are not changed. I called the call centre and waited for * hours with my luggage in the road side. At last they provided me a hotel near the place I choosed. But there is no ac or breakfast they provided. Goibibo offered me *** rs as a compensation, with in ** hrs they will give to me. Till now I didnt get that money. It's a really cheating done by goibibo. I have proof for all these things.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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