Goibibo India Private Limited - Refund not yet credited ^Open

My pnr details: (*)********** (*)********** Both tickets are cancelled by irctc themselves duento corona lock down.. irctc already refunded both tickets by April **th itself..but goibibo not yet credited my money....

Apr 26, 2020 by Maharajan

Goibibo India Private Limited - Cash back not received ^Closed

I have not received cash back for ticket booked on **th nove ****. Travel date is **th Nov....

Feb 22, 2020 by Tej Prakash

Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room ^Closed

I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...

Jan 03, 2020 by Roy Thomas C

Goibibo India Private Limited - Ticket booking not confirmed and money deducted ^Closed

I was booked train tickets in goibibo and the money deducted from my bank account ruppees **** and they show in last of confirmation page booking is still progress they told me booking is confirmed in ** mins or the money deducted from my accou...

Nov 02, 2019 by Aloshy Abraham

Goibibo India Private Limited - Cancellation of bus ticket and no alternate arrangements ^Open

I had booked bus ticket from Ooty to Bangalore for the date */**/**** . I received a message about cancellation of bus late night on */**/****. There was no alternate arrangements made by GOIBIBO. Being a tourist at a lesser known place in the ...

Oct 20, 2019 by amit kumar

Goibibo India Private Limited - My refund has not credited in my bank ^Open

I have booked a train ticket in goibibo on * july **** From ludhiana to patna In Archana express. (*****) But for some personal issue My pnr number is :- ********** I had cancelled my ticket on ** sept My ticket had cancelled on same d...

Sep 20, 2019 by Anubhav kumar

Goibibo India Private Limited - Fake hotel ^Open

I have booked a hotel through goibibo,booking number is HTLUBZ**CT(OYO ***** hotel baine holidays) but unfortunately when i called the hotelier i day before my check in they said that they are not accepting any online booking... Which was not i...

Sep 14, 2019 by Souvik Bhowmick

Goibibo India Private Limited - Baggage Allowance for flight shown before booking but disappeared after booking ^Open

Hi Team, The dispute is related to my Goibibo flight booking with booking ID - AMDLNZTAW. To start with the issue - It is about the baggage allowance for the above booking ID. - While I was booking , the GOIBIBO mobile app was showing '...

Sep 11, 2019 by Venkata Ravi Krishna Prathipati

Goibibo India Private Limited - Nonrefunding the entire are against "Zero Cancellation Fee" Scheme. ^Open

Sir, I had booked a ticket on **th July,**** throguh Air through M/s. Goibibo under "Zero Cancellation Booking Scheme of it" from Mumbai to Kolkata scheduled to be departed at **.** Hrs from Mumbai and arrival at **.** Hrs. Kolkata on **...

Sep 08, 2019 by Maruti Chougule

Goibibo India Private Limited - Refund being denied ^Open

I had made a cab booking (airport drop) for the ** of Aug ****, from Bangalore (residence) to Bangalore airport vide booking no. CARPFFECDJX**R* for * pm. Due to unforeseen circumstances, I had to cancel this booking which I did before ** hrs. ...

Sep 03, 2019 by Deepak Bhatt

Goibibo India Private Limited - Did not get the refund ^Open

I have done the booking from goibibo app for *nd April'**. However I haven't received the ticket of the booking till *st April'** and so I had to cancel the booking. It was very harassing as I was waiting for the ticket till the previous day...

Aug 30, 2019 by Rajani Arya

Goibibo India Private Limited - Refund for missed flight ^Closed

I have booked a flight from adampur to Lucknow through goibibo for which I have paid ****.there initial flight got delayed due to which I missed my connected flight and also lost **** for hotel booking .i have talked to their customer executiv...

Aug 22, 2019 by Avneet singh

Goibibo India Private Limited - Refunding the booking hotel amount ^Closed

We had booked Hotel Darshan , Ooty for * days **th Aug ****-**th Aug **** for **K INR where booking ID is HTLWCSEHGF and could not reach from Mysore to Ooty due to heave rain and floods surrounding areas and all the roads were blocked. I cancel...

Aug 20, 2019 by ParveenVerma

Goibibo India Private Limited - Hotel check In denied by hotel management ^Open

I had booked this hotel for ***₹ for a day on Goibibo App. I went to the hotel reception and told him that I have a booking. He then picked up a tab and checked for the bookings. But my booking did not reflect in his device. Then he started s...

Aug 18, 2019 by Satish Badiger

Goibibo India Private Limited - Room not provided ^Open

Goibibo Booking ID: HTL*AAJMVE Hotel Booking ID: ********** I searched for a room in tirupathi for the night of *th July and I booked Oyo ***** Hotel Gjin Residency room I had found in the search list and I made * room bookings and after I ...

Aug 16, 2019 by Yashwant Kumar C

Goibibo India Private Limited - Refund of air ticket ^Closed

I am a frequent flyer and booking tickets online, I tried to book one air ticket from Jaipur Rajasthan to Jabalpur MP, on * may ****, money INR ****, for booking amount deducted immediately after booking, but I didn't get any tickets neither ...

Aug 07, 2019 by Abhinav Shukla

Goibibo India Private Limited - Ticket Refund due to Floods in Pune ^Open

Dear Sir, I had an early morning flight on August *th at *: ** am from Pune to Jaipur flight PNR TLH*FN. Due to the flood situation in Pune Two bridges were closed down the traffic was on kind of complete halt, it was hardly moving and be...

Aug 07, 2019 by Vatayan

Goibibo India Private Limited - Check in denied and had to oay extra at other hotel ^Closed

I booked a hotel from goibibo from * july check in to ** juky check out in mandiya himachal. When I went there they denied us by saying that our contract with goibibo is over..I called customer executive they said that they will call me within ...

Jul 27, 2019 by Farana Sheikh

Goibibo India Private Limited - Gocash forfieted due to bug ^Open

Hello I have used the lock fare feature at Goibibo. I have had Rs. **** gocash. Once I used the lock fare feature, all my go cash was used. When I went ahead to pay the locked fare, I was asked to pay the entire amount instead of deducting t...

Jul 14, 2019 by Uzair Syed

Goibibo India Private Limited - Charged more than the payable amount ^Open

I booked * tickets from goibibo app availing the no cost EMI offer. As per the said offer, there are no processing fees or down payment for these transactions and the bank will charge GST on the interest component of the EMI. However for the ca...

Jul 12, 2019 by Mayur Saindane

Goibibo India Private Limited - Goibibo changed my bus drop location without my consent ^Open

Goibibo changed my drop location without my consent. Due to my luggage went missing. I am yet to receive any refunds and luggage from Goibibo....

Jul 04, 2019 by Niraj Mahato

Goibibo India Private Limited - Refund not given ^Open

I have booked a hotel named Hotel Sai Murali Chandra in Shiridi through Goibibo from **st June to **th June ****. While booking the picture shown was beautiful but when we reached and before Check in we saw the rooms which were really pathetic...

Jun 21, 2019 by K Chandrasekhar

Goibibo India Private Limited - Airline refund not processed ^Open

- Flight ticket was of travel date *rd Feb ****. - It was cancelled on *nd or *rd Feb. - A week later I contacted Jet Airways and explained them the medical grounds on why travellers were not able to travel. I also furnished all the relevant ...

Jun 03, 2019 by Nishant Shekhar

Goibibo India Private Limited - Goibibo not processing refund of Jet airways suspended flights ^Closed

As you are aware that Jet Airways suspended all there flights. Post that there was mail communication from Goibibo that they have received formal intimation by Jet Airways and they are in process of claiming the refund amount for my booking as ...

Jun 01, 2019 by Neha Dewan

Goibibo India Private Limited - Refund not received for flight cancellation ^Open

I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...

May 28, 2019 by Mayank Garg

Goibibo India Private Limited - Hotel Booking not confirmed and refund pending ^Open

I booked hotel with Goibibo and the hotel booking was not confirmed. I kept on calling them and they assured me they will arrange alternate. It was a mental torture daily. I even told them that post free cancellation period I won't be able to d...

May 28, 2019 by Pavan alenji

Goibibo India Private Limited - Excess baggage not given ^Open

I booked tickets from Bangalore to Paris on the Goibibo website. At the payment stage, there was an option to select excess baggage. I paid INR ***** for it. There was no indication that it would only be applied to the domestic sector of the fl...

May 27, 2019 by Kripa Fernandes

Goibibo India Private Limited - Refund not processed for failed booking ^Open

I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....

May 27, 2019 by Awanish pandey

Goibibo India Private Limited - Very Poor Service ^Open

I am fromCorrespondent, NSRIT, Satyam, Visakhapatnam. We sent two of our faculty members to Germany from the college side for Applied Robotic training in Germany. I booked the tickets for them on Mr.Ch.Kranthi, registered mobile no with Goibibo...

May 21, 2019 by Sai Varma N

Goibibo India Private Limited - GST invoice not provide ^Open

I booked hotel tree nova report via Goibibo with booking ID-HTLLSTE*XW. I paid approx ****/- via e-payment, but after my check-out company not providing GST invoice. I tried to contact customer care with service number-********, they are prov...

May 15, 2019 by Amit tailor

Goibibo India Private Limited - Refund not received ^Open

I had a flight from Dubai to Dehradun. It was via flight from Delhi that day I missed my flight because of Air India flight was delay. So they already granted my refund but as per them Goibibo will receive that amount first and they will send m...

May 15, 2019 by Sagar Bhandari

Goibibo India Private Limited - Cab did not come to pick up ^Open

I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...

May 15, 2019 by Satish Chugh

Goibibo India Private Limited - Refund not given against my cancelled flight ticket ^Open

I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...

May 11, 2019 by Deepesh Shahani

Goibibo India Private Limited - Fake booking done ^Open

I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...

May 03, 2019 by Kabeer Mishra

Goibibo India Private Limited - Charging extra amount ^Open

I booked a hotel in Gangtok last night via Goibibo with Booking ID HTLWTLQA*E after paying **** Rs. By mistake, I missed to add * more guest during the booking and choose * person for Supreme Deluxe Room. Immediately within * -** minutes of boo...

Apr 25, 2019 by Nikhil Srivastava

Goibibo India Private Limited - Refund not given ^Closed

I booked a cab in the goibibo app on **/**/**. They took advance of Rs. *** for scheduling my travel. But till date I didnt get any information about the cab nor did I get the refund which was paid in advance....

Apr 24, 2019 by Kapil Kumar Sharma

Goibibo India Private Limited - Hotel booking not done ^Open

This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...

Apr 19, 2019 by Sanjay Kumar

Goibibo India Private Limited - Refund for flight ticket ^Open

I had booked one ticket for Bangalore to Bhubaneswar on Goibibo for **th of April just the day before as it was urgent. I got a connecting flight. First one was AirAsia from Bangalore to Hyderabad at *.** pm then it was IndiGo from Hyderabad to...

Apr 18, 2019 by Chittaranjan Mohanty

Goibibo India Private Limited - Refund not processed for flight cancellation ^Open

My Flight from Kolkata to London (PNR: REVWFI) has been cancelled by Jet airways. Also, in the mail, it is written that I am eligible for a full refund. Please help me in getting the refund ASAP. My frustration is at a peak as none of Goibibo e...

Apr 12, 2019 by Anupam Sharma

Goibibo India Private Limited - Incorrect bookings done ^Open

I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...

Apr 10, 2019 by Gita Gosavi

Goibibo India Private Limited - Want refund for not providing the complete information about the flight ^Open

Issue Request Number: ******** I am writing to you regarding British Airways Flight PNR number PMEMUG. This flight was scheduled to depart from Dusseldorf airport on **-**-**** at *.** am. We are a regular customer of Goibibo and book our fl...

Apr 08, 2019 by Vineet Bhardwaj

Goibibo India Private Limited - Refund amount not received for a long time ^Open

PNR: TL***YU against which a total amount of Rs.****/- against Booking ID GOFLDMOB*cf*b********** has been processed on **.**.**** March at **.** am vide ARN:************************. Till date no payment received. Made several chatting but no ...

Apr 03, 2019 by Biplab das

Goibibo India Private Limited - Cab not provided and refund not processed ^Closed

I had booked a cab from Pangot, Uttrakhand to Delhi on **rd of March * pm for my travel the next day, that is **th March **** at **.** pm. It was shown that my booking is confirmed and I will be assigned a driver and cab at **.**. Upon calling ...

Apr 02, 2019 by Ritika Arora

Goibibo India Private Limited - Money got deducted from credit card but transaction failed ^Open

This is with reference to the transaction of Rs. ****.** dated **-Mar-**** at Goibibo. I tried booking a train ticket on Goibibo mobile app, the money was debited from my card account but the transaction failed. Goibibo doesn't have customer s...

Mar 29, 2019 by RAHUL SAHA

Goibibo India Private Limited - No refund for failed transaction ^Open

I had booked a train ticket on **th Mar'** from Ranchi (Hatia) to Bangalore. However, transaction failed & amount also got deducted for the same. I received a message in the app that amount will be refunded in my bank account. Since the transac...

Mar 28, 2019 by Neha Kumari

Goibibo India Private Limited - Cashback not received ^Open

I made a booking with Goibibo and made a payment of ***** INR, at the time of booking an offer named travelfest was going on the application under which if payment was made through hdfc debit card then a cashback of *% of total booking amount l...

Mar 27, 2019 by Aakash Sharma

Goibibo India Private Limited - Unable to cancel ticket ^Closed

Booked * tickets via IRCTC guest. For cancellation, it reaches until 'manage booking tab' and then when clicked on the cancel the ticket, it opens a blank page and that's it. Tried several means of contacting the support desk and there was no r...

Mar 27, 2019 by Jilt Sebastian

Goibibo India Private Limited - Claim and refund not processed ^Open

We have booked honeymoon tickets for Banglore to Bali and return. While returning from Bali on *rd March ****, we were not allowed to board the flight from Bali airport by airlines as according to them our tickets are cancelled by our online bo...

Mar 24, 2019 by NAVIN DUDANI

Goibibo India Private Limited - Refund not processed for cancelled bus ^Open

My bus on **th Feb **** gets cancelled due to breaking down issues and bus operator intimated through call and message that amount will be refunded in * business days. But Goibibo is showing as travelled and no proper customer care support to f...

Mar 03, 2019 by Subha V

Goibibo India Private Limited - Request to replace the untidy room rejected by the company ^Open

I and my brother have booked a hotel in Delhi through Goibibo on ** to **th February **** and checked in by * pm. Hotelier offered me an untidy room so I denied to stay there and called to Goibibo customer care * times but instead of giving me ...

Feb 28, 2019 by Mohit Joshi

Goibibo India Private Limited - Balance money not refunded ^Open

I booked a car from Bangalore to Ooty for a round trip on **st Feb ****. I paid ***% amount online, still, the driver asked me to pay for diesel as his employer has not paid any money to him. I talked to the employer and he requested me to pay ...

Feb 26, 2019 by Prateek kapoor

Goibibo India Private Limited - Hotel booking refused ^Closed

I booked a hotel with goibibo online, when arriving at the hotel I was refused because I was not Indian and forced to cancel, goibibo has a no-cost refund policy but only refunded me *** rupees out of **** paid, so much for the no-cost refund...

Feb 21, 2019 by Andrew Anderson

Goibibo India Private Limited - False offer by company ^Open

On **-**-**** Goibibo app placed an offer stating that Valentine Surprise Pass @Re.*. You may get the chance to win a dinner in a specified hotel along with you will get ** Goibibo Points. I booked the same offer several times and got **,*** po...

Feb 19, 2019 by Neeraj

Goibibo India Private Limited - False offer by the website ^Open

On **-**-**** Goibibo website placed an offer stating that Valentine Surprise Pass @Re.*. You may get the chance to win a dinner in specified hotel Bangalore along with you will get ** Goibibo Points. I booked the same offer several times and *...

Feb 18, 2019 by Bala venkatesh M

Goibibo India Private Limited - Amount not refunded ^Closed

Hi, This is regarding the refund not issue by Goibibo against cancelled booking. ...

Feb 17, 2019 by Sachin Kumar

Goibibo India Private Limited - Refund from Goinibo ^Closed

My flight from Delhi to Ludhiana ( AI **** and PNR-YWM**) was involuntary cancelled by the airlines (Air India) on *rd of May. Flight was booked through Goibibo which is insisting me to get the endorsement copy from the Airlines office so tha...

Feb 12, 2019 by Akshey Sharma

Goibibo India Private Limited - I want refund for flight booking ^Open

I booked a ticket with two travelers from Delhi to Srinagar, after payment I got a confirmation that my ticket has been booked from Delhi to Amritsar. I raised this complaint with Goibibo several times but got no proper response. Please look in...

Feb 09, 2019 by Aadil Gani Ganie

Goibibo India Private Limited - Int Flights - Cancellation - Break-up Of Cancellation Fees / Charges - MYSMF333996319 ^Open

Dear sir my name Ranjeet singh, im booked KLM Airline flight from del to quito through Goibibo Agent Booking Id: MYSMF*********Booked on Tue, Jan **, ****. but at the airport airline Desk checking my whole documents then they dont given me...

Feb 08, 2019 by Ranjeet Singh

Goibibo India Private Limited - Hotel room not provided by Goibibo even after advance booking with full payment.. cheating by Goibib ^Open

Dear Sir, This is regarding the cheating and fraud done by one tour&travel company GOIBIBO.(ref no-HTLFWGQBRZ I have booked one hotel in Pondicherry for **th jan **** through my mob app and payment done accordingly for booking one room at ...

Feb 01, 2019 by Manish Kumar

Goibibo India Private Limited - Misleading and Fraudulent scam in booking ^Open

At **.** CET on **.**.****, I booked a flight from Munich to Delhi as a single itinerary. The service, we received was extremely unsatisfactory because first of all the ticket was not issued on time. Secondly, it was no where mentioned that he ...

Jan 31, 2019 by Yush Bhardwaj

Goibibo India Private Limited - Insurance voucher not delivered as well as unable to claim ^Open

I had an flight ticket from pakyong to kolkata on dated **rd of december **** which was cancelled on that dated and being diverted from bagdogra to kolkata from airline itself.i being insured for that trip.but ticket provider goibibo not provid...

Dec 15, 2018 by SUSHIL KUMAR MISHRA

Goibibo India Private Limited - Invoice not provided ^Closed

I have booked flight ticket from delhi to patna and return ticket from patna to delhi. I didn't travelle from delhi to patna. I requested them to provide invoice for patna to delhi flight but they are not giving me the same. Just pathetic. ...

Dec 13, 2018 by Kundan kumar nahak

Goibibo India Private Limited - Hotel booking amandmand/ modified without conformation ^Open

hotel Gomti Dwarka Gujrat rooms booking amandmaned/ modification changes without conformation by goibibo customer care team at *.**pm. dated **-**-**...

Nov 22, 2018 by PAWAN KUMAR PANDAY

Goibibo India Private Limited - Flight tickets got canceled ^Open

I booked my flight tickets through Goibibo to Ha Noi from Hyderabad on **th September for travel dated **th November **** **:** (departure) **thNovember **** **:**(arrival) with Thai Airways, (ticket no.***-**********, PNR-MWHO*X, Booking Id-AM...

Nov 10, 2018 by Tushar

Goibibo India Private Limited - Airline Ticket is not refunded after Cancellation ^Open

Even though I have booked a refundable ticket and tried to get refund after cancellation, Goibibo states that "it is not refundable and decline my request to refund". There is a ticket attachment proving it is refundable. Please address my issu...

Nov 09, 2018 by Tejesh V M

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