Zomato
- Charged cancellation fee Open
Tanushree filed this complaint against Zomato on Aug 14, 2019
I ordered a chocolate bouquet from choco jaadu Kolkata worth Rs *** on ** August **** at **:** pm. I mistakenly and intentionally cancelled the order. Cancellation charged me *** Rs saying that food preparation was already begun. I call the restaurant and they confirmed that food preparation was not begun. Kindly help me get my money refunded back because there is no policy to reach to customer care. They just provide chat facility that too I get the computerised message. I emailed them several times they did not help me.
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Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
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OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
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