Dish TV
- Change the existing package Closed
Navaneeswar Rao B filed this complaint against Dish TV on Mar 08, 2019
Dish Tv VC No. ***********
My plan was activated for * years non-stop package in Telugu, which costs **** rupees for *-year non-stop package and ** rupees monthly charge for Telugu channels add on. My *-year nonstop package ends on the date **/**/****. On March *nd ****, dish tv changes my activated pack to another pack without any notice. I have suffered a loss of * more years subscription. Due to the loss is nearly ***** rupees {**** (*-year package cost) + **** (extra cost to pay coming * years)}.
As per TRAI rules (FAQ ** https://main.trai.gov.in/sites/default/files/FAQ_BnCS.pdf
"In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed period without any increase in price/charges and without altering the other terms of subscription". I am attaching old package subscription proof and new package cost proof. Also given TRAI regulations link.
https://main.trai.gov.in/sites/default/files/FAQ_BnCS.pdf
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Dish TV
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Dish TV - Extremely Poor Service Closed
For last * days, a repeated Error "Your VC Card is Faulty" is displayed and no channel va be viewed. With great difficulty, I could reach their help line today. They said that only a technician can resolve it and I have to pay his Visit fee plu...
Jul 20, 2024 by Sanjay Kumar Vij
Dish TV - Service Closed
It is to inform you that I had recharge my VC number - *********** registered in my name Indrajit Das with an amount of rupees ***/- at **:** pm today....but unfortunately my service is not continue till this time....I talked to customer servic...
Sep 10, 2023 by Indrajit Das
Dish TV - Unable to watch dish tv channels for over 1 month Closed
I have been shifted to new location, where I have installed dish tv network. The error message, "*** low balance account " is displayed. Even after making payments of Rupees *** for * times and making calls to the toll free number. The account...
Jul 23, 2023 by Vinodhini
Dish TV - Dish TV Set of Box Swapping Not Done Closed
Dish TV D*H Set of Box Swapping Not Done Past * Month, We Given Complaint Last Month **th May **** But Still Issue Not Resolved And When we Called Customer Care there is no Proper responce, Kindly Help to resolve this Issue pls.. Name : Sure...
Jun 29, 2023 by mahesha
Dish TV - Exhiobitant prices Closed
Cheated. Asked to get new connection at ****. Now they charging additional price for installation.. ...
Jun 17, 2023 by Sharabha Eranna
