- Cancellation of order & issued refund Closed
BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Grade *th to Grade **th ) then I will give you a better discount. I said no problem I don’t want discount but I will purchase after few days, but he continuously forced and told madam actually trial period is ** days but I will give you more days for trial then If you want to discontinue us no problem we will do refund and return your money and if you any doubt call me anytime. Accordingly, we have ordered the Byjus Tablet learning program (order no *********) on **.**.** and we are received in our hand on **.**.**. After using this I am not satisfied so I request to Ishant for return due to the Science portion is totally different from a school book. We had sent him on WhatsApp please return against he forced us we will mapping on tab likewise school book please you kept Byju. Once again if you did not like Byju and you want to return then we will do it. Then from **.**.**, we are calling him but he is not pick up our calls. Then we call to on customer care number where (now I don’t remember one lady name) she was also told us I am sending a mail with link of study where the same portion likewise school book but again the same story this link was totally different from the book. Then once again we call her of return procedure she was also saying ok I will do it but then she is also not attending our calls. Finally, we called to Finance team (Mr Anurag) he is saying no it’s crossed ** days trial period then we can’t do anything for return process, you have only one option i.e. you keep Bjyu. We told him but study is totally different with school he was saying YES, of course, it’s not for Maharashtra Board it’s for State Board if it’s not useful now then it will be useful after *th Grade then we are fighting ok we will buy after *th grade but now please return our money. He said no it’s out of terms and condition of Byju’s.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to email@example.com), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...
Feb 03, 2020 by Murtuza Haider Bhanpurawala
We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...
Nov 27, 2019 by Mahek Altaf Kureshi
Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...
Nov 22, 2019 by Priya Pandey
Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...
Nov 19, 2019 by Mudit Raniwala
One and a half month ago a counselor was came at my home , he said it is scholarship for students from byjus , then he took **** cash from me and he said if you don't need our product then you can return it I said ok . But when I wanted to canc...
Nov 17, 2019 by Richa