Goibibo India Private Limited - Cab did not come to pick up

I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My flight was late by half an hour and I informed the driver at *.** PM that I will be late by half an hour which was acknowledged by him. I reached Delhi at *.** PM and called the driver many times and he did not pick the phone. He picked up the phone once and told me that he is on way. I called Goibibo Call centre also but of no use. I waited till *.** but no response from the drive or Goibibo call centre. Finally, I booked a hotel in Delhi and had to stay back in Delhi and booked another cab for the next morning. I lodged a complaint with Goibibo but they have not responded. I have attached all my logs of the calls made to Driver and Goibibo call centre