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MOORTHI M filed complaint against Byjus on Apr 9, 2021
BYJUS Team forced me to join in Byjus learning by giving false statement and after admission, I realised that they fooled me, then I tried to cancel the course immediately but I could not reach the Byjus team for more than a month because they refused to attend my phone calls deliberately. After many mail escalation & discussions in the past * months finally, they agreed for cancellation and refund, then they asked to return the Byjus product to the Bangalore office & bank account detail by mail, then I have returned the product by Courier & the same delivered to their office as per Byjus request. After getting the returned product now Byjus team is Refusing to refund. I am spending more time with byjus team in the last * months getting proper support & refund but waste of time and money. I am totally upset with Byjus team, with no proper support and response & keep dragging the issues deliberately without action. I am suffered a lot mentally and financially. I need support to refund my money and stop debiting EMI from my account.
Byjus closed my last complaint with VOXYA without proper action.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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