Byjus
- Byjus not refunding fees even when cancelled in trial period Closed
Suman Mishra filed this complaint against Byjus on Apr 06, 2021
Want to raise a complaint against Byjus. I booked a course by credit card no cost emi payment. After transaction i got a msg displaying taxes and processing charges. I immediately asked for refund(they have a freelook period of ** days) yet my money is not yet refunded.
Txn was on **.**. Today is **.**. I.e. ** days since payment was made. Ive made multiple complaints by emails n phone tp no response
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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