- Byjus app cancellation Open
Last Sep ****, I got a call from Byjus by asking the details of my children and their educational background. Byjus representative said their company offering some assistance free trial basis for the children. Later in the evening, he came to my house and he gave tab to my child who is studying in *th standard. He said that is for free for ** days trial. Later, if it is interesting, can continue till **th standard. He collected from me a cheque for Rs. *****. Next * weeks my kid used the same also she was getting calls from byjus app team every week. During her *nd term exam preparation time, she said some of the chapters not finding in the tab also some different chapters find in it. I made a complaint to the byjus team. Got some frequent calls in the next few days but they couldn't give a proper answer to why she is not finding the chapters as per the textbook. Earlier their promise was it will be same as textbook. Slowly they stopped calls also my kids stopped working in it. I made a call to the executive and cancelled the package. Next *-* months there was no reply from them. Later they made a call after *-* months that they going to debit the payment from the bank. I said why should we pay for the cancelled item also the tab which they are provided with my child not using too. As it is not helpful for the child please collect and refund the payment. Again there was no reply for a few days. But next month they collected Rs. **** from my back through ECS. I put a request to the bank for the stop payment with proof the mail which is sent to Byjus. I have sent several emails but they didn't respond to any emails. Instead, they started threatening me through phone calls. When I asked why should I pay for a product which is not using by my child they said whether using or not they need the payment as it is there in the contract. If I need to cancel it should be within ** days. In those days there were no issues my child was using it. Later once she finds which is not matching with her subject we made complaints but they couldn't correct the same. Now daily I am getting threatening calls from them in my office hours. Requesting your help on the same. Attaching the letter sent to the bank also to Byjus.
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Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...
Nov 22, 2019 by Priya Pandey
I have paid the said amount incash yesterday and want to get this cancelled immediately. As i am worried they will not cancell it and send me an emi in dec... I am trying to call them multiple times but none of the contact number given on the w...
Nov 04, 2019 by Suyash Jain
BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...
Aug 21, 2019 by Megha
I have optioned for grade ** & ** Byju’s tab and week end courses for my son. He went week end class few months and he feel that is not comfortable for his current study and He optioned for private tuition's for individual subject for compute...
Jul 25, 2019 by G.RAMESH
we have perches byjus's learning tab at the time of selling marketing guy assured us that byjus will call every week to teach the student but they never called finally my daughter joins a coaching class and not used this application even when ...
Jul 20, 2019 by ABBAS RIZVI