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Syed Shahan Sha filed complaint against Redbus on Dec 3, 2022
I have booked a bus service in redbus. That bus had to reach departure point at **:** pm on Dec *nd, ****. But it didn't come, i tried to call bus driver number that is provided by redbus.. that was switched off.. then i tried to reach out redbus customer support.. they asked me to wait for ** minutes in boarding point... But still that bus didn't come. Again reached out to customer support. The same happened thrice i have waited for *.* hours in the same boarding point. The fourth agent said that bus got cancelled and they processed that... Now that almost **:**pm, i couldn't get any alternative.. i have planned for family function tomorrow.. Everything got messed up now. Need legal action on redbus and the bus service provider.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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