consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Bus pick up location changed without information. Bus missed.
Records save successfully

Make My Trip

 - Bus pick up location changed without information. Bus missed. Closed

Dipto Ghosh filed this complaint against Make My Trip on Oct 23, 2018

I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from operator. Tried calling MakeMyTrip customer care for bus services but didn't get any help on thia. Although reached boarding point mentioned in ticket * hour before scheduled time unable to get in to the bus. No refund option found in MakeMyTrip site for this case. MakeMyTrip E-Ticket Booking ID NU**************.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Make My Trip

636 Total Complaints
261 Total
Resolved
41.04% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Kurlon Mattress

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Make My Trip)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Make My Trip - Refund not processed Closed

I have booked a can between delhi to dehradun but ever since my train was late, I modified my booking.. MMT has cancelled my existing booking and created new booking and took additional *** rupees with *** rupees of previous booking was never...

Feb 28, 2023 by Suraj Mamgai

Make My Trip - Unable to use the cash in my wallet Closed

i am unable to access the mmt wallet cash on bookings. whereas they say it can be used "My cash can be applied completely on any bookings such as Flights, Hotels, Holidays, Cabs and Bus." ...

Feb 22, 2023 by Shanmukha

Make My Trip - Customer support did not support on the issue Closed

Make my trip had organised my trip for rajasthan, they had booked a hotel in udaipur called as udai niwas, they did not inform me that the cab does not go till the hotel, it's their right to inform the customers. Worst was that the customer su...

Feb 08, 2023 by Karishma Shingote

Make My Trip - Very Bad Experience By MMT Closed

************************************************ Attention we have not received any call or email from MMT after our trip and escalation with the support team ************************************************** Recently we completed my trip,...

Feb 08, 2023 by Vishal Duke

Make My Trip - Visa Applied through Make my trip Closed

I have booked visit visa for UAE through MMT on **th Jan ****. they have committed to provide approval on **rd Jan ****. today is **th Jan ****, still my visa is showing in progress. No update showing in the application. I have called customer ...

Jan 25, 2023 by Chetan Thakur

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Tripura
  • |
  • Manipur
  • |
  • Tamil Nadu
  • |
  • Uttarakhand

Consumer Forum :

  • Mizoram
  • |
  • Arunachal Pradesh
  • |
  • Sikkim
  • |
  • Jammu & Kashmir

Online Complaints :

  • Home Appliances Complaints
  • |
  • Postal Complaints
  • |
  • LPG/Petroleum Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.