- Brand new samsung ac vibration and noise ^Open

Dinesh kumar simhadri filed this complaint against Samsung India on May 12, 2018

Im Dinesh kumar simhadri , resident of hyderabad has purchased * ton ac from nearby bajaj electronics . From the day* it's been vibration and making noise .I have complained samsung customer care on the same day and they kept sending technicians one after the other and dismantled the ac * times.They did nothing new and the problem even worsened.Finally samsung engineer came and blamed that my wall dimension is not good.then later he reported my wall plastering is not good. i have around *-* *.* ton ac's in this building made of same material and plasting and none vibrate/make noise like this.It's clearly evident that the ac is defective .The engineer even suggested me to buy Daikin in future .i requested for replacement for no one from samsung ever cared about it .i have seen every technician coming to home hesitated to write a n authentic report as they were afraid of their own metrics and accountability.I have videos of ac making noise but they always wanted a fresh video taken from their own mobile . they even refused to take my video. I have sent my video to the abhishek rana who was on call from samsung regularly but he too did nothing. They have wasted my ** days of time sending different technicians and doing nothing .They have wasted lot of my time and caused mental agony . Now i dont need replacement , i want refund of my hard earned money. Below are the details of the product.If no proper action is taken on this i will meet samsung people in consumer court.
Samung complaint# - **********
Product code - **NV*HFTV
Purchase date - **th April , ****.

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