Bajaj Auto
- Bajaj Auto Dealer charging Logistic Chargers over and above ExShowroom price for transporting vehicl Open
Prathamesh filed this complaint against Bajaj Auto on Apr 04, 2024
The Bajaj Auto authorized showroom in Vasai East, Mumbai is charging customers extra logistics chargers over and above ex showroom price. This is to highlight that the dealer has referred in Ex-showroom Price and not Ex-Stockyard Price - so it is incorrect to charge any Logistic charge over and above Ex-showroom Price.
There is no proper justification as on why a customer should pay logistic chargers to transport vehicle from manufacturer in Pune to showroom in Mumbai.
I’ve made multiple requests to the showroom (including sales Manager: Jitesh) for removing the logistics charges as it is not relevant. However I was informed that it is mandatory and as per Bajaj Policy to charge the mentioned logistic charges for transportation of vehicles from Pune (Manufacturing ) to Mumbai (Bajaj Showroom)
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Resolution Demanded:
Refund / Credit for purchase
Bajaj Auto
Resolved
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