Make My Trip
- Baggage discrepancy in ticket Open
I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check-in for the flight and the airlines declined to check-in my baggage. I immediately had to buy a new ticket with baggage allowance to avoid missing my flight. I had called make my trip customer care that time and they informed that this is a discrepancy in their system and they asked me to buy a ticket for time being which they will reimburse within ** hours. It had been one week to the incident now and I had already shared the invoice image of the new ticket with MakeMyTrip a week back. But now they have been delaying the process saying that they need some different invoice copy, which makes no sense at all. They are not accepting the error in their system which is so obvious and was already discussed and accepted by their executive before I purchased a new ticket.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
I booked a flight from Trivandrum to Bangalore using Make My Trip on **/**/****. As the flight itself was cancelled, I opted to cancel my booking rather than to choose another flight. Hence I did the same on **/**/****. Make My Trip keeps sendi...
Jan 06, 2021 by Madhav Sankar R Warrier
It seem like MMT is charging money for trip insurance but do not providing insurance certificate details with customer. It is not fair customer paid for it and must received the copy the same ahead of flight departure at least. MMT to provide...
Dec 29, 2020 by Shitanshu Verma
Package booked on **st February (Booking ID - NL*************) with the advance payment of ***** INR and travel got cancelled/postponed due to COVID. Make My Trip initially conveyed to adjust the package after few months and declined the refund...
Dec 26, 2020 by Deepanshu Goyal
In feb ****,i had booked a paris tour by mmt agent Jaipur .we had to travel in April **** but it got cancelled due to covid **. Tilll then i didn't receive any satisfactory response from mmt and agent,i made a payment of rs******/-.i m helpless...
Dec 26, 2020 by Abhay
My flight with Air India round trip (International)was cancelled due to covid.I cancelled my ticket on **/**/**** and opted for a refund but till date I did not recived any amount.Iam enclosing the documents related to it....
Dec 25, 2020 by Anish Balakrishan Purohit