Make My Trip
- Baggage discrepancy in ticket Open
Hiral Vakharia filed this complaint against Make My Trip on Apr 28, 2019
I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check-in for the flight and the airlines declined to check-in my baggage. I immediately had to buy a new ticket with baggage allowance to avoid missing my flight. I had called make my trip customer care that time and they informed that this is a discrepancy in their system and they asked me to buy a ticket for time being which they will reimburse within ** hours. It had been one week to the incident now and I had already shared the invoice image of the new ticket with MakeMyTrip a week back. But now they have been delaying the process saying that they need some different invoice copy, which makes no sense at all. They are not accepting the error in their system which is so obvious and was already discussed and accepted by their executive before I purchased a new ticket.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Make My Trip
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Make My Trip - MakeMyTrip not refunded amount of my cancelled ticket Closed
I am SAUMYARANJAN SARANGI . My train tickets got cancelled by IRCTC on **may,**** and as per communication received from Irctc that they will refunded my ticket amount already to make my trip on May **th . But make my trip not refunded money o...
May 26, 2020 by SAUMYARANJAN SARANGI
Make My Trip - Flight booking Closed
This is in reference to my MakeMyTrip flight booking, which was made for **th April **** from New Delhi to Berlin (PNR-YBKGUJ; Booking ID-NN************* ) on **th Feburary **** (before India went under complete lockdown). As everyone is aware ...
May 12, 2020 by Lipika Khanna
Make My Trip - Refund from make my Trip Closed
Hi, I booked ticket *n **th FEB **** for round Trip Bangalore to Bhubaneswar (on **th March) and Bhubaneswar to Bangalore (on **th March) with PNR number CNYYKK in Make my Trip. However, due to lock-down i cancelled my flight on Bangalore ...
May 09, 2020 by Patitapaban sarangi
Make My Trip - Refund of flight tickets not provided Closed
I have made a booking through make my trip for europe due to covid-** the airlines cancelled my travel and not giving me refund and make my trip is asking me to bare the cancellation charges!...
May 08, 2020 by Prasidh MJ
Make My Trip - Make my trip refund issue Closed
Dear Sir/Madam Reference Booking id— NN************* NAME : Joban Preet Singh, PNR : CMALDU TICKET NO : ***-********** booking date--**-**-**** I am writing to you in connection...
May 08, 2020 by jobanpreet singh
