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Hathway Broadband Internet

 - Bad customer service Open

Sanjeev filed this complaint against Hathway Broadband Internet on Apr 19, 2019

My wifi keeps on getting disconnected. I have raised a complaint after raising *-* tickets. One of the executives came and replaced the modem but the problem didn't get resolved. I have raised another ticket and I got a call when I was in the meeting and I couldn't answer the call and the next minute I get a message stating ticket has been closed. I have tried to contact Hathway customer care and I have waited for *-* minutes for the executive to answer the call but no one has attended the call. I have tried all the customer care numbers and none of them got connected.

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Hathway Broadband Internet

111 Total Complaints
58 Total
Resolved
52.25% Consumer Satisfaction

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Related Complaints

Hathway Broadband Internet - Incorrect unfair legal email from Hathway Closed

Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...

Mar 19, 2020 by Ananya Chatterjee

Hathway Broadband Internet - Broadband Internet advance paid for one year but harassment since 3 months as internet is npt ava Closed

I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...

Feb 17, 2020 by Gagan Chopra

Hathway Broadband Internet - Hathway broadband NO CONNECTION Closed

I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...

Jan 24, 2020 by Rafi Khan

Hathway Broadband Internet - Hathway Harassment Closed

I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....

Jan 17, 2020 by Suraj Valluri

Hathway Broadband Internet - Money has been taken but service not provided Closed

I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got...

Jan 16, 2020 by Kavyanth reddy

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