1. Home
2. Companies
3. Hathway Broadband Internet

Hathway Broadband Internet ^(43/78)

Hathway Broadband Internet - False Commitments and Wrong Plan Given ^Open

With regards to my account with Hathway bearing no.**********, the company's renewal executive Mr. Sapan called me on **-**-**** and made several false promises in order to get me to renew the internet plan. He directed me to pay a sum of Rs.*,...

Jun 16, 2019 by AMIT AGGARWAL

Hathway Broadband Internet - Not Refunding the payment No connection also ^Open

I’ve raised a request for new connection on ** May ****. Within * hours an agent called me and said that you have to pay the initial amount of RS. *** thru online. I made the payment. He promised that the connection will be given in ** hours....

Jun 12, 2019 by Abarajithan R

Hathway Broadband Internet - Hathway Broadband Not working ^Open

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © **** Consumer Complaints Forum If you have any constructive thought...

Jun 08, 2019 by Sudipta Mazumdar

Hathway Broadband Internet - daily harassment by giving phone calls and messages ^Open

I took an internet connection on *th December **** and I paid for * months subscription ie. Rs. ****. Because of very less internet speed, I stopped using within one week. I have so many complaints but it was not resolved. I have surrendered th...

Jun 02, 2019 by Rajyalakshmi pantula

Hathway Broadband Internet - Hathway internet not working ^Open

I have been regularly calling hathway from a month to resolve my speed problems...My package needs to give **mbps speed but my speed is not evrn touching * mbps ...evrytime i call they register a complain and promise that an engineer will visit...

May 31, 2019 by Pranali Goradia

Hathway Broadband Internet - Connection not restored after multiple calls ^Open

My Hathway connection is not working. I was told someone will come and fix the connection. I have been making repeated calls to Hathway to fix the connection. No response. No one answers the call. No one has come to fix it. The area is Basavana...

May 24, 2019 by Varsha A

Hathway Broadband Internet - Multiple unwanted calls about broadband offers and renewal ^Closed

I stopped my Hathway broadband connection last March. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, calls hav...

May 24, 2019 by Manish

Hathway Broadband Internet - Hathaway speed and irresponsible customer service ^Open

I have taken Hathway internet connection on *st May. They promised the speed of ** Mbps but the speed they are giving is *** kbps which is worst than even *g. We registered the complain **-** times but neither they are rectifying it nor refundi...

May 23, 2019 by Saumya tripathi

Hathway Broadband Internet - No Internet from one month ^Closed

It's been one-month internet services are fluctuating every now and then. Max speed of internet is * kbps most of the times. On average we are getting internet up to * hour a day. Seems Hathway is taking this for granted on * months/*-year subs...

May 15, 2019 by Harish Babu

Hathway Broadband Internet - Installation not done ^Closed

I have paid Rs *** monthly plan to Hathway Account number **********. After that, I raised a request for installation on *nd May **** but there is no update. I called to customer care. They raised a new request after one week. One executive cam...

May 09, 2019 by Worship

Hathway Broadband Internet - No service provided ^Open

I have taken a new Hathway and installation is completed on **th May. But its been * days still the connection was not yet activated. I have called customer care multiple times and even spoke to the supervisor. Everyone told that within a few h...

May 08, 2019 by Balaji

Hathway Broadband Internet - Irregular service and failure to resolve grievances ^Open

I had registered a complaint on May * at **:**. I am using Hathway's mobile app saying that my internet is not working. Account no. **********. ** hours later, the problem has still not been resolved. I have called them repeatedly at least ** t...

May 08, 2019 by Avi Krish Bedi

Hathway Broadband Internet - Shifted my connection but still there is no Internet connection active ^Closed

I have paid * months plan. After ** days I shifted to a new house. I raised a request for shifting on **th April **** but there is no update but my ticket has been closed. I called to customer care. They raised a new request after one week. One...

May 07, 2019 by Shafi Shaik

Hathway Broadband Internet - Internet not working ^Closed

My internet is not working from yesterday night. I am connected to my wifi, but there is no internet connectivity. Kindly resolve this issue of mine ASAP. My account number of Hathway broadband is - **********....

May 06, 2019 by Rajeev Ranjan

Hathway Broadband Internet - Wrong plan sold by sales executive ^Open

My Hathway Internet A/c. No. is **********. I had taken a new connection on **-Sep-****. I was looking for *-* months of the plan. One of Hathaway sales executive came to my residence and sold me plan for * months of Rs ****. I took that plan ...

May 02, 2019 by Anupam Kumar Sinha

Hathway Broadband Internet - Harassing after disconnection of internet service ^Open

I disconnected my internet service with Hathway on *-April. The broadband connection id is **********. The service request number for the disconnection request is ********W******. Even after multiple follow-ups, Hathway refused to disconnect th...

Apr 30, 2019 by Aditya Gupta

Hathway Broadband Internet - Being contacted by former service provider again and again ^Open

I disconnected two internet services with Hathaway *-* months back and had returned their modems, as per the company rules. I get contacted every day by the company at least *-* times. I have blocked their number and they keep contacting me fro...

Apr 30, 2019 by Rohan Arora

Hathway Broadband Internet - Call for money and modem instead of discontinuance of connection ^Closed

I had discontinued Hathway broadband internet services from October ****. I had also returned their modem. Since then, I have been receiving daily messages and weekly calls from Hathway to either continue the service or return the modem. Despit...

Apr 27, 2019 by Mayank Garg

Hathway Broadband Internet - Did double online payment ^Open

I have made an early payment to Hathway Broadband. I was subscribed for the period **-October -**** to **-January-**** (* months) by paying rupees **** on **-October-****. I did another transaction on **-November-**** for rupees **** due to int...

Apr 26, 2019 by Abhilash

Hathway Broadband Internet - Internet service not provided even after payment ^Open

I have recharged for a monthly plan for Hathway internet. The service provider never activated my account. And I was also out of town for most of the time. When I raised a service request the technician called and I informed him that I was out ...

Apr 21, 2019 by Ankem Balaji

Hathway Broadband Internet - Fraud offers promised ^Open

I have received a call from Hathway offer from customer service that they are providing webcam for free ( it was never mentioned free to use ) against payment of * months rental. I have done the payment for the same and received an email for th...

Apr 20, 2019 by Smruti ranjan Parida

Hathway Broadband Internet - Bad customer service ^Open

My wifi keeps on getting disconnected. I have raised a complaint after raising *-* tickets. One of the executives came and replaced the modem but the problem didn't get resolved. I have raised another ticket and I got a call when I was in the m...

Apr 19, 2019 by Sanjeev

Hathway Broadband Internet - Multiple unwanted calls about broadband offers and renewal ^Closed

I stopped my Hathway broadband connection last June. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, calls have...

Apr 15, 2019 by Vidisha Anand

Hathway Broadband Internet - Service provider is threatening for taking legal action ^Closed

Hathway team is sending mail for taking legal action against non-returning of Modem, which I was using from March **** to July ****. Though it was told initially that Modem would be free of charge if opting for * or more months plan. (They clea...

Apr 14, 2019 by Irshad Zeya

Hathway Broadband Internet - Irritating me by calling ^Closed

They are calling me again and again. I have blocked around **-** number. Always they are calling from a different number. I stopped my service * months ago. But still, they are calling me again and again. Nowadays they are calling and asking me...

Apr 12, 2019 by Anamika Yadav

Hathway Broadband Internet - Internet not working ^Open

Hathway Account Number: ********** Plan Name & Validity: Excellence ** Mbps pre Qtly From **th March **** making complain about not providing services but they are not giving any solution though they have collected payments for * months toget...

Apr 12, 2019 by Kanak

Hathway Broadband Internet - Getting repeated calls to recharge my closed connection ^Closed

I am getting repeated calls from Hathway to recharged my already closed connection. The connection was closed in February. Now the company executives have started threatening me that they will file a complaint against me for misbehaving with th...

Apr 09, 2019 by Debmalya

Hathway Broadband Internet - Excess claim by the company ^Closed

Hathway has been calling and trying to recover an amount of Rs **** for the connection that I have already closed three years ago....

Apr 06, 2019 by ABHAY DESURKAR

Hathway Broadband Internet - No internet from last one month ^Open

My internet stop working from *rd of March and I have raised the complaint next day. On *th some people came and did the cabling work and the person told me "this ticket is for today so they need to close it today itself" but nothing happened o...

Apr 04, 2019 by Krishnakumar

Hathway Broadband Internet - Internet service not provided ^Open

This internet service provider not servicing properly and within ** days of their service to me, I had to call them more than ** times for raising complaints and follow-ups. At last, when I decided to discontinue and asked for refund balance am...

Apr 02, 2019 by Srikanth nama

Hathway Broadband Internet - Internet speed is getting slow ^Closed

I am not able to browse speedy internet suffering at night after * o'clock and the internet speed is very slow as well. Please do the needful and asap cause. I have some important work to complete in night and daytime also....

Mar 29, 2019 by Vivek V Gorad

Hathway Broadband Internet - Keep getting threatening text messages ^Closed

I have taken * months prepaid subscription of Hathway internet from April **** - June ****. After * months I contacted Hathway for the plan change. But got no response. So discontinued using Hathway. Initial at the time of subscription sales gu...

Mar 27, 2019 by Sunil Kumar

Hathway Broadband Internet - Frequent disruption of internet service ^Open

MyAccount No. ********** I have a frequent disruption in internet service. You may see the attached list of my complaints in March. In this month the internet stopped working * times. The last one is on March **th and still not reinstated desp...

Mar 22, 2019 by JITENDRA SHETH

Hathway Broadband Internet - Internet not working ^Closed

I have recharged my broadband connection on **th March with **** Rs, account no. **********. My internet is not working. I need my amount back. I had raised a complaint but customer care has not given a solution yet....

Mar 18, 2019 by Naveen

Hathway Broadband Internet - Misguidance in prices ^Open

Customer Number: ********** I have been using Hathway connection from past * months. The company's representative has proposed me the plan of Rs *** per month and now the appellate authority is refusing it. I have made a complaint to the nodal...

Mar 13, 2019 by Virender Kumar

Hathway Broadband Internet - Calling for renew after cancellation of account ^Open

Due to high internet charges, we have refused to renew the connection and told him to take back the router also, but from the last two months the Hathway persons calling nearly daily for the renewal with a new number. Yesterday when I shouted t...

Mar 09, 2019 by Pramod Malgaonkar

Hathway Broadband Internet - Facing issues in using internet ^Closed

I start facing this issue of ** cases after *-* disconnection of Hathway cable. This is the worst company I have seen in my life. When they have already taken caution money of **** rupee for every box, which type of *** cases they are filling....

Mar 09, 2019 by Sanjay upadhyay

Hathway Broadband Internet - Fraudulent calls by the company ^Closed

These guys keep calling like some **-** times a day asking if I can pay up for the next * months together and I'll get a wireless camera. I call them again and they keep transferring to another department and promise an email confirmation. This...

Mar 06, 2019 by Sushil Mathew

Hathway Broadband Internet - Connection not given ^Closed

I have applied for internet coñnection online and then a lady call me ( telecaller) and she said to send aadhar card, pan card, current bill. I did scan o fit and send to him after that she ask for cash. I paid that cash via online again. No o...

Mar 04, 2019 by Bontha srikanth

Hathway Broadband Internet - Repeated sales calls ^Closed

Repeated sales related calls from multiple contact numbers despite informed about not interested in their services. They have got my contact number without my consent....

Feb 20, 2019 by Harithaa S

Hathway Broadband Internet - Service provider is threatening for legal action on non returning of the modem ^Closed

Hathway team is sending mail for taking legal action against non returning of Modem, which I was using from Jan **** to Jan ****. Though it was told initially that Modem would be free of charge if opting for * or more months plan. Still, when ...

Feb 19, 2019 by Saurabh Sharma

Hathway Broadband Internet - Threatening calls from the company ^Open

I had taken a Hathway connection in March **** when I was in Bangalore. The executive suggested me that if I opt for * months subscription l get modem free with the connection. I need not to pay for it. So I opted that and used it for * months...

Feb 19, 2019 by Mayank

Hathway Broadband Internet - Hathway failed to refund deposit amount after disconnecting the service ^Closed

I was using Hathway connection for quite a long time and recently when i moved to new location, i checked for setting up hathway connection there and hathway denied as there is no coverage in that location. So, I surrendered the modem and the e...

Feb 11, 2019 by Princy

Hathway Broadband Internet - Took money and they didn't return it ^Open

I have paid money to the hathway broadband so after payment they have visited and said that sir we will not service here and ask for refund. So I have contacted support team and they said refund is not possible we will not refund for prepaid...

Feb 10, 2019 by Sanjeev

Hathway Broadband Internet - Excess Payment not Refunded ^Open

I have made payment of Rs.***** instead of ****, i.e excess payment was made, in spite of their assurance and my repeated emails they have not refunded and are not replying to my mails. they are very irresponsible and only follow up for payment...

Jan 31, 2019 by SM Patil

Hathway Broadband Internet - Hathway threatning legal proceedings on SMS for not returning the modem. ^Closed

I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Mumbai about * years ago and since have moved away from the place. When I was moving, I tol...

Jan 25, 2019 by Himanshu Yadav

Hathway Broadband Internet - Fake Call ^Closed

My broadband internet ac no. **********. I took the connection (prepaid) in ****. and Disconnected in ****. Recently, I went to the hyderabad office and submitted modem also. for last one year i am getting calls from Delhi Civil court about...

Jan 19, 2019 by rajendra kumar

Hathway Broadband Internet - Billing issue with hathway ^Closed

Hi, This is the first time I am using Hathway its been a month. being a new cutomer hathway is one of the worst customer service i ever had. i had called more than * times for my issue. I was said that the very first month the bill will be *...

Jan 04, 2019 by shag

Hathway Broadband Internet - Hathway internet connection off since 2 weeks ^Closed

customer care numbers are totally inappropriate ...

Dec 26, 2018 by Satish Shetty

Hathway Broadband Internet - Fake Threatning call with reference to Hathway Account ^Closed

I have received a call this morning stating from delhi legal, that I have violated Hathway terms for disconnection and a case has been filed against me and I own them a amount of **,***. My connection has been a prepaid connection and I have n...

Dec 22, 2018 by Tarun Sai Yadav Godha

Hathway Broadband Internet - Internet Problem not solved from 13 days ^Closed

I've an Hathway Connection from * years, my Account number is ** **** ****. I've raised my complaint on December *th ****, about frequent disconnection of internet after Afternoon **:** and today's date is **nd December ****, I've not received...

Dec 22, 2018 by Yash

Hathway Broadband Internet - Not Refund of deposit money ^Open

We opted for Hathway * year for **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. **...

Dec 21, 2018 by Umamaheswari Vemula

Hathway Broadband Internet - Froggery ^Closed

I enquired for broadband connection on the internet results shown was from Sulekha.com .... This site suggested a person's number for the internet service.. I contacted this person on **rd of October and he responded and came within an hour as...

Dec 18, 2018 by Zeeshan

Hathway Broadband Internet - Connection not installed ^Closed

Hi, I am staying in Kukatpally, Hyderabad. I had made a payment on Rs. **** for a * months broadband plan. After making the payment successfully, I was promised the broadband connection will be installed on that day. But now after multiple foll...

Dec 17, 2018 by Dhananjai

Hathway Broadband Internet - Account not renewed ^Closed

I paid an amount of **** to renew my account. but they didn,t renew my account. they are saying i didn,t pay the money. i have all the proofs of my transaction. i even called customer care and raised the issue but the technicians are simply clo...

Dec 02, 2018 by allala ashwanth reddy

Hathway Broadband Internet - Offer not provided ^Open

Dear Sir, I have taken a Hath way connection **/**/**** account no : ********** * months pack and amount was ****. The hathway employee Chandu has promised to me that, I am eligible for CC camera and have * + extra * months connection free....

Nov 28, 2018 by ramireddy narendra

Hathway Broadband Internet - Services not provided properly even after payment has been done ^Closed

We have paid amount for * months pack of hathway broad band services. We were billed wrongly and we weren't provided the service for * months. The response from hathway customer care is pathetic...

Nov 21, 2018 by Sri Lakshmi Swetha Viriyala

Hathway Broadband Internet - Misselling of additional product and poor network speed-UNRESOLVED ^Closed

I have an ongoing complaint with this company for more than * months and none of the employees are willing to take up the responsibility to resolve the problem. One of the employee named Ranjan who is a teamleader of customer support had advise...

Nov 18, 2018 by Pratik R. Gandhi

Hathway Broadband Internet - Fake calls of Hathway stating calling from Delhi Court ^Closed

I have been receiving calls from a lady daily stating she is calling from Delhi Court and I'll be put to jail since i have not paid the charges. I have taken a prepaid connection few years back and have not used the service since * years. Pleas...

Sep 30, 2018 by Irshad

Hathway Broadband Internet - Hathway Billing for a prepaid connection ^Closed

I have surrendered the prepaid internet connection by hathway in December **** and shifted residence. Received postpaid bill for the period of Jan to march amounting **** rs. Later hathway reversed this amount stating error on their part. De...

Sep 16, 2018 by Mohit k choudhary

Hathway Broadband Internet - Issue with the service provided ^Closed

I have taken a new hathway broadband connection in the month of july,****. I have paid an amount of **** INR which covers a package of * months broad band services. I started receiving messages and calls from hathway technicians says my plan is...

Sep 11, 2018 by Sri Lakshmi Swetha Viriyala

Hathway Broadband Internet - Gift Voucher Surveillance Camera Not received ^Closed

I have been promised with an offer of surveillance camera if I renew my broadband connection for * months and make a payment of Rs. ****/- Have trusted completely and made the payment on time. Its been * months had done the payment but t...

Sep 02, 2018 by Suresh

Hathway Broadband Internet - Refund not being processed ^Closed

I have been asking Hathway people to terminate my account and refund my money back as they are not been provided service for a week or more though I have called the customer care number. This is one of the worst service providers in Hyderabad. ...

Sep 02, 2018 by Priya

Hathway Broadband Internet - Worst ISP Hathaway ^Closed

My A/c is **********. my internet is down since * days but despite I lodged complaint it remains unresolved. plz help....

Aug 31, 2018 by Rajeev

Hathway Broadband Internet - Hathway giving me threatening calls, getting calls from a lady and telling that a case has been regi ^Closed

Complaint filed against: Hathway Broadband Internet I discontinued hathway broadband services *-* months ago, as service was pre-paid so i already paid all amount before taking service and now from last * months I am getting calls daily as...

Aug 29, 2018 by Piyush Tiwari

Hathway Broadband Internet - Activation Pending ^Open

I took a new hathway connection on **th of Aug,**** and was done with the payment on the same day and the device got the hardware installed on **st August.The technician who came to fix the device informed that the connection will be activated ...

Aug 25, 2018 by Aman Kumar

Hathway Broadband Internet - Useless service Center of Hathway ^Open

Sir, We are having same problem from month every time we have complaint at each time solving the problem but problem is not solved and token was closed from your office. We are tiring to call you seen morning on this nodal officer no. no one i...

Aug 21, 2018 by Yogesh Desarda

Hathway Broadband Internet - Hathway giving me threatening calls from some persons and telling that 420 has been registered ^Closed

I discontinued hathway broadband services * years ago, and now from last * months I am daily getting calls asking to pay amount **** rs, otherwise they are going to submit the case file in court. The persons are talking with the name of consume...

Aug 17, 2018 by aditya singh

Hathway Broadband Internet - New Connection is not given even after 1 week of payment ^Closed

Paid amount for new connection on **/**/**** but connection is not given & even routers are not installed by technical team. Hathway giving false promises to the customers to opt for new connection. Executives asked me to make payment on **/**/...

Aug 11, 2018 by Dinesh V

Hathway Broadband Internet - Did not get hathaway connection after giving 2121/- ^Open

Did not get hathaway connection after giving ****/- i am in borabanda, hyderabad...

Jul 23, 2018 by Abhilash Dash

Hathway Broadband Internet - Wifi connection not activated ^Closed

I had taken hathway broadway connection on *th june .All the payments are cleared from my side.Still sevices not statred ....

Jun 14, 2018 by Varsha PANDEY

Hathway Broadband Internet - Billing continued even after termination of service and company filed 420 case on me ^Open

I have terminated Hathway Broadband services on september **** and agent collected modem allocated to me on oct **** and services have been terminated for me after shifting to new house.But the billing has been continued till now and today i g...

May 11, 2018 by Srinivas Meesala

Hathway Broadband Internet - Shifting of Internet Connection to different premise but in same area ^Open

Hi!! I had a issue related to shifting of my connection to a different premise in same locality. For past one week i am calling and dropping an email but i am not satisfied with the reply from customer care and local tech executive. In t...

May 05, 2018 by Sachin Manikrao Gharat

Hathway Broadband Internet - Low speed net ^Open

hathway provides **mbps unlimited downloads they had said that but when i used **gb after i am getting only *mbps when i contact customer care they will say that the issue will be resolved with in **hrs they will check it and say that u r netwo...

Feb 16, 2018 by pavan

Hathway Broadband Internet - Broadband service not activated ^Open

I took a broadband connection worth rs **** on **st january and soon the service got discontinued on *nd feb. When i asked they said payment is not done. Which is certainly not the case. I have provided all screenshot of debit amount msg from b...

Feb 11, 2018 by Ashish singh

Hathway Broadband Internet - Refund issue with hathway ^Open

i paid money for * months subscription and they activated my old account which i used * year ago ,now i am in new address for this address they is no possibility of giving wiring and modem ,its been ** days i raised a request for refund but til...

Jan 17, 2018 by Anil

Hathway Broadband Internet - Worst service of Hathway broadband ^Closed

They can't solve my complaint, all of my complaint got closed without any resolution. Even didn't got call. My account no is ********** (indore area) Everyday at any time hathway show no internet which resolve *-* hours, mostly happen in e...

Nov 11, 2017 by Deepak Jain

Hathway Broadband Internet - Service not proper and rude behaviour ^Closed

Actually I have switched my room from second floor to *st floor. My wifi connection needed to be reestablished. But the concerned person has made it hectic. I had tried several time to call that person but he never responded and his behaviour i...

Aug 29, 2017 by Sanmitra Das

Are you Hathway Broadband Internet?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Medical Complaints

How Voxya Helps In Resolving Complaints

Start a social media campaign
Send email to company officials
Send notice via registered post
Help in approaching consumer forum