File a Complaint against Hathway Broadband Internet
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
If you are not satisfied with Hathway Broadband Internet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Broadband Internet and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Broadband Internet
But before filing a complaint, you should
a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Broadband Internet - Wifi not working since 5 days Open
My wifi isn't working for the last * days and i have called the customer care at least ** times on daily basis. Every time i heard that they are my forwading my ticket on urgent basis but no one comes to fix it. I even told them to let me speak...
Jul 12, 2023 by Sushmita Das
Hathway Broadband Internet - Internet NOT working till New Connection Closed
Hello, My name is Bishnu Charan Behera, i have brought your new connection for internet service yesterday at *:** PM on **th July ****. But Till now **th July **** your internet has still not started. I have already paid, ****, but I can't ...
Jul 12, 2023 by BISHNU CHARAN BEHERA
Hathway Broadband Internet - Call Harassment Closed
Every day I am getting repeated calls from Hathway even after surrendering the modem. I have sent a mail to stop my account and yet I am getting around ** calls a day from these idiotic ###. I have scolded many people over the phone, but it's o...
Feb 23, 2023 by Prakash Bharti
Hathway Broadband Internet - Sold broadband telling lies Closed
Hathway people called me and told that they are giving free modem and asked to pay *** rs refundable amount. But during installation they said *** rs is refundable only after three years. I asked to cancel the connection and they are yet to do ...
Dec 25, 2022 by venkat
Hathway Broadband Internet - Annoying calls 35 times a day Open
I used Hathway broadband for about an year and then I moved to the new city and stopped using. Later I ended the subscription on the website and activated the DND and did everything I could but they call * times a day and ask me to recharge. If...
Jun 20, 2022 by Vasu priye
Hathway Broadband Internet - I am getting regular calls Closed
I work in a night shift i do sleep in a morning i have also disconnected the hathway connection but every day i get ** to ** calls from hathway asking me to recharge the brodband i have requested every single time to put my number in to dnd but...
May 20, 2022 by madhu mohan
Hathway Broadband Internet - Deposit Amount Not Refunded Open
Hi Sir / Madam, This is Umamaheswara Rao from Bangalore. My Hathway A/c No is **********. (previous A/c no : *****). I am having this account from **** onwards... I sent a mail regarding termination of internet connection, account has been ter...
Oct 30, 2021 by Umamaheswara Rao Ch
Hathway Broadband Internet - Not providing internet even after making payment Open
I have purchased the internet from Hathway on April **, **** and made a payment of Rs. ****. But till now they didn't provided the internet even after calling them several times. Please tell them to cancel my connection and provide the refund m...
Apr 21, 2021 by R. Chandra
Hathway Broadband Internet - Unwanted Calls No Security Refund Open
I have disconnected my Hathway broadband in Noida and shifted to my hometown. Even months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore. I also ...
Jan 07, 2021 by Vivek Varshney
Hathway Broadband Internet - Internet is not working Open
I have complained Hathway Broadband that my internet is not working for more than ** days. And also given mails regarding these. We have also mentioned our Account No. **********. But not getting any proper response from there. I are facing tro...
Jun 08, 2020 by ANKUR GOEL
Hathway Broadband Internet - Hathway Broadband Internet False Commitments and Wrong Plan Given Open
With regards to my account with Hathway bearing no.**********, the company's renewal executive Mr. manoj called me on ********** and made several false promises in order to get me to renew the internet plan. He directed me to pay a sum of R...
May 24, 2020 by mhvsv.prasad
Hathway Broadband Internet - Incorrect unfair legal email from Hathway Closed
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
Hathway Broadband Internet - Payment made but not acknowledged Open
I am regular subscriber of Hathway Broadband internet. I usually renew my account for the entire year every year. Recently my account was due for renewal on March *th, ****. I renewed my account on March **th by making an online payment of INR ...
Mar 09, 2020 by Krishnakant Purohit
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
I got a call from Hathway for renewal charges,i paid it . After payment Hathway saying amount is paid for some different account.I raised a complaint against this to Hathway customer care, They are saying with in ** hours problem will get resol...
Jan 31, 2020 by KRISHNA CHAITANYA PANJANI
Hathway Broadband Internet - Hathway broadband NO CONNECTION Closed
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...
Jan 24, 2020 by Rafi Khan
Hathway Broadband Internet - Hathway Harassment Closed
I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....
Jan 17, 2020 by Suraj Valluri
Hathway Broadband Internet - Money has been taken but service not provided Closed
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got...
Jan 16, 2020 by Kavyanth reddy
Hathway Broadband Internet - Broadband Open
Mein hathway ka broadband connection use karta lekin company *mbps ke naam sirf ** se ***kb speed deta hai aur moder mein bhi issue kitni bar complaint kiya moder change karne ke liye lekin waha se koi reply hi nahi ata bas phone karenge bolen...
Dec 22, 2019 by Shivshankar yadav
Hathway Broadband Internet - Hathway internet service Closed
It's been * days, I have paid money for the new hathway connection, the installation is done but they have not activated the connection. I am not getting any help from support, no response from Nodal office, The sales guy and installation guy ...
Dec 14, 2019 by Manmeet
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