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If you want to complain about a problem that relates to Hathway Broadband Internet, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Hathway Broadband Internet services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
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a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Hathway Broadband Internet - Not providing internet even after making payment Open
I have purchased the internet from Hathway on April **, **** and made a payment of Rs. ****. But till now they didn't provided the internet even after calling them several times. Please tell them to cancel my connection and provide the refund m...
Apr 21, 2021 by R. Chandra
Hathway Broadband Internet - Unwanted Calls No Security Refund Open
I have disconnected my Hathway broadband in Noida and shifted to my hometown. Even months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore. I also ...
Jan 07, 2021 by Vivek Varshney
Hathway Broadband Internet - Internet is not working Open
I have complained Hathway Broadband that my internet is not working for more than ** days. And also given mails regarding these. We have also mentioned our Account No. **********. But not getting any proper response from there. I are facing tro...
Jun 08, 2020 by ANKUR GOEL
Hathway Broadband Internet - Hathway Broadband Internet False Commitments and Wrong Plan Given Open
With regards to my account with Hathway bearing no.**********, the company's renewal executive Mr. manoj called me on ********** and made several false promises in order to get me to renew the internet plan. He directed me to pay a sum of R...
May 24, 2020 by mhvsv.prasad
Hathway Broadband Internet - Incorrect unfair legal email from Hathway Closed
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
Hathway Broadband Internet - Payment made but not acknowledged Open
I am regular subscriber of Hathway Broadband internet. I usually renew my account for the entire year every year. Recently my account was due for renewal on March *th, ****. I renewed my account on March **th by making an online payment of INR ...
Mar 09, 2020 by Krishnakant Purohit
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
I got a call from Hathway for renewal charges,i paid it . After payment Hathway saying amount is paid for some different account.I raised a complaint against this to Hathway customer care, They are saying with in ** hours problem will get resol...
Jan 31, 2020 by KRISHNA CHAITANYA PANJANI
Hathway Broadband Internet - Hathway broadband NO CONNECTION Closed
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...
Jan 24, 2020 by Rafi Khan
Hathway Broadband Internet - Hathway Harassment Closed
I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....
Jan 17, 2020 by Suraj Valluri
Hathway Broadband Internet - Money has been taken but service not provided Closed
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got...
Jan 16, 2020 by Kavyanth reddy
Hathway Broadband Internet - Broadband Open
Mein hathway ka broadband connection use karta lekin company *mbps ke naam sirf ** se ***kb speed deta hai aur moder mein bhi issue kitni bar complaint kiya moder change karne ke liye lekin waha se koi reply hi nahi ata bas phone karenge bolen...
Dec 22, 2019 by Shivshankar yadav
Hathway Broadband Internet - Hathway internet service Closed
It's been * days, I have paid money for the new hathway connection, the installation is done but they have not activated the connection. I am not getting any help from support, no response from Nodal office, The sales guy and installation guy ...
Dec 14, 2019 by Manmeet
Hathway Broadband Internet - Internet not installed Open
I called Hathway to query for internet services on *rd of November **** when I moved to a new location. Instantly I got a call from the sales department asking when they can come to house. I was busy and could not fix an appointment straight...
Nov 11, 2019 by Aditya Bhardwaj
Hathway Broadband Internet - Non provision of internet services Open
My account number is **********. I have complained that the internet could not be connected to TV and requested for sending technician. Even after * complaints and after ** days, the problem is not solved. The password provided by the company i...
Nov 09, 2019 by Nandela Ram Reddy
Hathway Broadband Internet - Internet speed Closed
i have been complaining about my internet speed from january **** since than i have constantly complaining about the speed to hathway and each time they promise that it is solved or will be solved in * days. I even filed a grievance on consumer...
Oct 20, 2019 by Aakash Gupta
i am living in indore madhaya pradesh and i am regular custmer of hathway brodband indore .my custmer i.d. is ********** on date **/*/**** i registered reinstallation to hathway custmer care because i am changing my house to ***A slaice *scheem...
Oct 14, 2019 by sanjay sharma
Hathway Broadband Internet - Complaint false Promises Closed
Hii I have called hundred of times to hathway they are giving false promises of solving my issues I have all there executive voice recordings of their false promises....
Sep 23, 2019 by Shubham sharma
Hathway Broadband Internet - False commitments did Open
I am residing in Adambakkam, Chennai. I ordered Hathway net connection on **th Aug **** based on the flyer came to my house. Sales Lead Marish - ********** came and took the order and committed that *. playbox will come within * or * days. ...
Sep 07, 2019 by Govind
Hathway Broadband Internet - Hathway payment declined but money deducted Open
I was charged on my bank account for a declined transaction. It's been more than ** hours now. When I reach out to the Hathway team they talk to me rudely saying they didn't get anything. I have the transaction ID with me....
Sep 01, 2019 by Anand Subramanian
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