Make My Trip
- Bad cab service Closed
Reference ID:[******-******] Cab Issue
Incident date ** Aug.
Complaint logged on **th Aug
Last contact on ** Aug
Escalated to Mr. Deep Kalra on ** Aug
I feel sorry and pained to bring a very small issue to your notice. I am a very small customer of MMT and use MMT for my family travel purpose.
Recently I had taken a trip to Delhi and had a cab booked through MMT. I had the worst experience of my life.
I had to spent * hr ** mnts outside Airport with no cab even though I called the cab ** mnts before scheduled time. The cab never arrived even after talking to MMT care without break for ** mnts. I was totally drenched in my sweat and my wife was just red with anger. I travelled to attend a family function and had to miss it due late arrival. I had to bear the severe brunt of missing it. My entire experience is written in my complaint to MMT. Even now MMT is not responding with a resolution. My entire trip was waste of time because MMT was not able to arrange cab on time despite advance booking. The driver was not even informed that I am landing at T * terminal. Today I came to know through MMT escalation that the cab had broken down and they did not want me to know about it.
What a pity that I was told the cab is arriving in ** mnts till they changed * cabs and did not even tell me the cab number which arrived at the end.
The cab driver took detour twice to fill gas (Not sure why twice) then charged me for * extra kms. And did not have change of *** when I gave him **** and when I arranged **** he did not pay the balance.
MMT customer care people are so adamant that they do not want to listen to the customer voice and force pre-decided resolution on me. Whether I agree or not.
I am a loyal customer of MMT but looks like MMT does not want to bother about a small customer. Anyway MMT has so many of them and losing one will make no difference.
I am sincerely hoping for a response.
Hope you take action on agency.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
I happen to make my travel booking through MMT and I chose Zest Money as my payment option. Once all the procedure was completed I received a message from MMT and my booking is not confirmed but in my zest money account, I was charged for same....
Feb 13, 2021 by Munitt Accha
My flight I had cancelled with airlines and airlines confirmed that it's cancelled as they have cancelled from their end..I am not able to get in touch with make my trip customer care to know how much time is required for approval...
Feb 12, 2021 by subhalaxmi dash
I made my flight booking through make my trip . I directly cancelled my flight with airline . Airline has also initiated the amount to make my trip .but i am not able to submit request for refund on make my trip .i have not received my refund ...
Feb 05, 2021 by Roli
I booked a flight ticket on * Jan **** in go Air flight having pnr no PBU*GA, but due to some weather condition flight ticket was cancelled by air line after that go air flight initiated my refund and send me a confirmation mail but it not show...
Feb 04, 2021 by Govind kumar
My flight got cancelled because of lockdown and the amount came into credit shell. Using that I booked another flight which is **** rs less than the credit shell amount. After that my credit shell is showing zero....
Jan 29, 2021 by Kanika Agrawal