Swiggy
- Amount not refunded Closed
Dhanush filed this complaint against Swiggy on Jul 13, 2023
I ordered in Swiggy on JUN ** in ibaco a cake nd ice cream and Rupees **** paid through online payment. i didnt receive any call Bt from swiggy showing notification order was cancelled.i didnt cancel my order.i asked the customer support y u cancelled the order they saying "we tried to reach but u didnt attend so we cancelled ".I asked for refunding my money bt they saying that for cancellation fee they are charging **** rupees for componsating delivery partner and restaraunt . i didnt receive the food i didnt cancel the order but i should pay **** amount for wat sake..? swiggy are cheating people like this they are looting money from customers .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Related Complaints
Swiggy - Regarding cancellation charges Closed
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Closed
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Closed
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Closed
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade