Air India
- Amount charged twice for flight ticket Open
Bharat Kannikanti filed this complaint against Air India on Jul 07, 2020
Actually i went to UK on work purpose and wanted to travel back to India by Air india Vande bharat mission , So tried to book a ticket on **-**-**** , For date **-**-**** from UK to Hyderabad using my credit card , This booking is failed after payment with error page and ticket was not generated.
so after * hour i was able to see tickets for other date and successfully booked a ticket with my debit card and travelled back to india.
For the first time credit card booking transaction was not recorded until ** hours and after that a payment was recorded on my card.
So i want this credit card transactin back from Air india , I had already mailed to all the possible Air india E-mail id's and they had already replied saying
"
Dear Mr Bharat,
Greetings from Air India!!!
At the outset, we regret for the inconvenience experienced by you regarding the dual
payments while booking online with Air India to travel from UK to India.
We wish to inform you that your feedback has been forwarded to the concerned
department for their necessary action and refund the amount if dual payments received
our end.The concerned team will revert as soon as possible till such time kindly bear with us.
Thanking you and Assuring you of our best attention at all times.
Regards,
S.Rajsekhar
Manager
Customer Service
Air India
"
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Air India
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
Related Complaints
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane
Air India - Air india check in counter at shivaji ND non functional Closed
Air india check in counter at Shivaji stadium at *am on *.**.** not functional. Waited for ** minutes....
Dec 07, 2023 by Neeraj jain
Air India - Flight delay Closed
Mera flight **.**hrs tha jisko delay karke **.**ko kar diya mujhe urgent me Delhi jana tha...
Nov 16, 2023 by Harikesh
Air India - Counter lady misguide Closed
Counter lady misguide me she giving me wrong information I was traveling from Kolkata to dibrugarh and when I reach to airport there was long queue so that time counter closed and that time I asked her if could help with other solutions she sai...
Nov 10, 2023 by Shristi sonar