- Amazon/seller cancelled my prepaid order just one day before delivery ^Open

Anshul Gaba filed this complaint against Amazon India on Jul 24, 2019

I placed an order(
Order # ***-*******-*******
) for item Havells Nicola ****mm Ceiling Fan (Pearl Ivory, Pack of *) on ** July via Amazon.In & paid total amount of **** INR via Amazon Pay payment method. Please refer attached order invoice for more information. The item was supposed to be delivered on **-** July but it was cancelled on **nd July i.e. just * day before by seller(Pooja Sales)/Amazon saying that seller listed incorrect price so they had to cancel my order. But why the customer is being harassed here, i don't understand ? I could have ordered that product from some other seller on Amazon if i would knew that already. They refunded the amount but i don't think that it is acceptable & that too just one day before delivery of product. I wanted the products nor refund & this is injustice. I tried to contact customer care of Amazon also but they blamed the seller for this inconvenience that happened to me & was of NO HELP. Amazon, being a big known brand has now started compromising on the authenticity/quality of sellers & moreover the customer care service has surely downgraded. Why would i accept that it is because of fault at seller end ? Where does Amazon stands if i have to blame third party seller only ? We can't just accept this kind of negligience from esteemed ecommerce giants. I wonder how are these sellers selling products on Amazon if they don't know or can't verify the product price & how Amazon is allowing/dealing with such kind of sellers. As a customer, inconvenience was caused to me & i am looking for a proper resolution through this medium as Amazon customer care was also of no use just like some of their thirld class sellers. Kindly assist please. Thanks.

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