Swiggy
- Already paid through online and didn t receive the food yet It s been more than 90 minutes I ordered Open
Aysha Fiza filed this complaint against Swiggy on Nov 18, 2023
Well , I ordered a small size terminator pizza from the shop called Cafe Al Bacio in Koduvally - calicut. My house is in elettil vattoly , approximately * KM long. I waited for ** minutes no response! Waited for * hour no response! I called the restaurant and they told me the swiggy agent didn’t contact them yet and my pizza is already ready to be picked. I messaged through swiggy app and not resolved the problem! It’s been more than * n half hour and almost * hours now yet no response. I need my food be delivered and a complete refund for the inconvenience caused to me. I request uh to consider my complaint against the swiggy team. Thank you
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Resolution Demanded:
Replace / Fix problem
Swiggy
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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