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Makemytrip india Pvt Ltd - Airline Refund

Kamalluddin Nisar Kazi filed complaint against Makemytrip india Pvt Ltd on Aug 12, 2020

I am writing to you all with immense hope for a resolution to my case and I would be really grateful if you could help.

I was planned to travel to Jeddah, Saudi Arabia on the **th March **** – and return on **th March on an Umrah Visa. However, due to the widespread of Corona Virus the Saudi Arabian government had suspended/banned all travel to Saudi Arabia on an Umrah Visa from the month of February ****. Hence, I had no option and had to let go of the travel to the Saudi Arabia.

However, now it’s been *** days since my travel date but my refund has yet not been issued to me. I would request Saudia to intervene and help in issuing us a full refund in this unavoidable circumstance for my flight tickets or atleast advise us on what options do we have. I had called the Saudi Airlines Mumbai office in the month of February **** and the gentlemen had assured me it would be a full refund but nothing has been done since then

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Makemytrip india Pvt Ltd

146

Total Complaints

59

Total Resolved

40.41%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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