- After the order was cancelled Wrong Products were delivered and half of the products were undelivere Closed
I placed an order of rs. *** on **nd Oct **** on shop.medibuddy.com website with the order #*****. My order consists of * different items and on **th of Oct I received a sms on my number stating "Your order with MediBuddy has been cancelled due to unavailability of stock with our partner." Now if a order has been cancelled I am suppose to receive a refund of total amount but the company cheated with me and Instead of providing refund they sent me only one item that was "dettol liquid handwash" from my order on *rd Nov and that too was sent as Cash on delivery order for which the delivery man asked me to pay him *** rs. even though my order was already prepaid he was not ready to listen. I kept the parcel and paid him *** rs. after contacting customer support they just keep giving false promises that I will receive a callback and email from their team but I haven't received any response at all from them. I have tried calling them * - * times but I always get the same response from every executive that they will arrange a callback or an email will be sent to me. they don't even register a complaint when I ask them to do so. This mental torture was not enough so again they did something wrong, In my order there was one item of "colgate toothbrush" which I ordered in quantity of * packet but they sent me * packets of that toothbrush and billed me *** rs for that. I am attaching the screenshot of my order In which you can clearly see that I ordered only one packet which actually costs *** rs. but as they had **% off coupon on everything I got it for ** rs. technically. I have not opened any of the toothbrush packets and I am ready to return it, just want my refund, and they are not replying to my emails since last ** days. Please take strict action against this fraudulent company for mental harassment! Please help me get my refund of *** rs.
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Refund / Credit for purchase
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
I have corporate account with voucher **** rs out of them I have consume **** and *** rupee balance and I have consume it before ** Dec **** but before one week I saw *** rupee deducted without any information and I have raised a ticket *******...
Jan 15, 2023 by Himanshu Kulkarni
I have exhausted myself with going to and fro with my queries/issues for last * months, i have been constantly raising this issue where i am not able to use my insurance wallet money in the medibuddy app, the wallet money is reflected clearly a...
Oct 19, 2022 by Varun Goradia
I have given blood sample for my wife on **-june-****, they said report will be generated within **-** hours , but its already more than that but no response given...
Jun 21, 2022 by Namrata
I received a message as Arriving Today: Your MediBuddy order with rider ************ PIN ****. Opt for contactless delivery:https://tracker.shadowfax.in/#/track/**A******DBE*****A*EBA**C***C***/Fwd/ -Shadowfax by *.** Later received Your Med...
Jun 16, 2022 by Priyadharshini J
Everytime they either cancel my order or delay it unnecessarily and then they don't even address my concern in first go... Worst experience ever, untrained staff with no knowledge at all...
May 02, 2022 by Sukhween