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Eureka Forbes - After Sales Services not provided

karthikeyan filed complaint against Eureka Forbes on Oct 31, 2017

I have an RO Purifier from Eureka Forbes that is not functioning since ** days. With a valid AMC Contract, even after repeated complaints and follow-up, they don't seem to fix the problem or are delaying it. Complaint# numbers: **********, **********, opened, re-opened and followed up with no help. This is a perennial exercise with them every year (please refer to # ******** on consumercomplaints.in) Why get into contract if they cannot honour the SLAs? Regards, Karthik

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Eureka Forbes

57

Total Complaints

26

Total Resolved

45.61%

Consumer Satisfaction

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