zomato food app
- Abuse by restaurant Closed
Anuja Soparkar filed this complaint against zomato food app on Jan 22, 2020
I was in a very bad situation where in the restaurant was abusive to me... I was expecting help from Zomato for being a mediator but you failed miserably to help me... Zomato chat does not work efficiently as it use to work earlier..there are only system generated replies which does not even answer the question you pinged the chat for... Zomato chat support is completely useless there was no option for me to report this incident in a chat window. After searching for option to report the incident, i messaged you all twice at approx **/* in the night, where no one was bothered to respond... A female asking for help at **/* in the night needs to be a trigger that it could be emergency... After emailing Zomato my phone number to call & discuss further... Zomato were not able to dail my number is the response I gt... SERIOUSLY like what is Zomato up to ??? Is this kind of service Zomato provide.... I am still waiting for call... I have promised callback by rep on my email complain but has failed to call back...Hoping someone would be able to give me satisfactory answer
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
zomato food app
Resolved
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Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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