Make My Trip Pvt Ltd
- Refund processed in wallet cash and forfeited without info Open
ajit kumar gupta filed this complaint against Make My Trip Pvt Ltd on Jan 17, 2019
I booked a Delhi Trivandrum return flight on make my trip, with total value of *****, I paid **** from my cash wallet and rest from Amazon Pay, Due to some emergency I had to preponed my return and hence cancelled the return flight after checking the refund amount of rs. **** and went ahead to make a fresh booking again worth **k from make my trip only. Ideally the refund amount should have been processed on my amazon pay but it was intentionally refunded to my wallet cash, to my utmost surprised I realized that the same amount was forfeited by make my trip without any info to me when i was checking for my amazon amount which never showed any refund from make my trip, at the same time all due cancellation charges and services charges on cancelled and new booking tickets were duly charged by make my trip, still the hunger to cheat the customer continues and instead of refunding the amount to customer it was forfeited intentionally.
In this regard a complaint was also raised by has been closed without any justifiable reason at the same time made and received several calls from their customer service desk but not able to convince them of their malpractice.
This is a new trick to fool and cheat the customers....which is eventually leading to our hard earned money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Make My Trip Pvt Ltd
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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