Make My Trip Pvt Ltd
Complaints
Make My Trip Pvt Ltd - Illegal invoice provided Open
Make my trip has charged taxes of Rs. 1400 for the hotel booking, whereas in the invoice they are not disclosing the amount of taxes paid by me and the invoice received does not contain full company name and address, they are giving the company...
Feb 15, 2019 by MANU JAIN
Make My Trip Pvt Ltd - Flight Ticket Bookind Open
It's been over a week since i tried booking a flight through make my trip portal on Flipkart . The total amount after discount to be paid was Rs. 4130. I made the payment but the transaction was unsuccessful. They told me that refund would be m...
Feb 07, 2019 by Yash Sharma
I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on 8th - 14th February 2019. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...
Feb 01, 2019 by Shefali Gupta
Make My Trip Pvt Ltd - Auto change of flight timing while booking Open
While booking the flight ticket for my friend's wedding, the time of the flight has gotten changed to another time which was unrelevant to me. I had complained several times MakeMyTrip, they are asking for a screenshot while I was booking as a ...
Jan 24, 2019 by yandapalle nikhil kumar reddy
Make My Trip Pvt Ltd - Airline booked seats denied on check in Open
I had booked seats in indigo airlines no 6E-618 from hyderabad to bagdogra through make my trip app on 16th november 2018. PNR no YLGZG5 . An additional payment of Rs 400 was made to book seats. We selected seat no's 21F, 21E, 21D on 27 novembe...
Jan 20, 2019 by Ankita Hajare
Make My Trip Pvt Ltd - Refund processed in wallet cash and forfeited without info Open
I booked a Delhi Trivandrum return flight on make my trip, with total value of 17800, I paid 7500 from my cash wallet and rest from Amazon Pay, Due to some emergency I had to preponed my return and hence cancelled the return flight after checki...
Jan 17, 2019 by ajit kumar gupta
Make My Trip Pvt Ltd - Flight cancelled by MakemyTrip Open
I had booked a connecting flight from Singapore to Pune via Bangalore in Makemytrip. SIN-BLR was air india express flight, BLR-Pune was indigo domestic flight. Due to change of plan, I wanted to change dates of international flight and cancel t...
Jan 07, 2019 by Deepak Kamble
Make My Trip Pvt Ltd - Thailand Travel not conducted properly Closed
This is a complaint regarding my recent travel to Thailand from 11th Dec to 17th Dec. Firstly, a proper detailed itinerary was not shared before the trip. Secondly, I was not taken to all the places that were included in Phuket City To...
Jan 02, 2019 by Soumik Dutta
Make My Trip Pvt Ltd - Cancellation of Outstation Prepaid Car Booking at the time of Pickup Open
date: january 1, 2019 to, makemytrip india pvt. ltd. dlf building no. 5 tower b dlf cyber city, dlf phase 2 sector 25, gurugram, haryana 122002, india re: prakash chandra booking id - nc251226153442876 date of booking - december 30, 20...
Jan 01, 2019 by Abhishek Dashora
Make My Trip Pvt Ltd - Middle name on ticket not printed Open
Travelling by jet to Singapore My name is same Forgotten to add middle name asking passport Rizwana Contractor is printed on ticket Have to cancel full ticket and book a new one for same flight same day same seat with name according to....
Dec 28, 2018 by Rizwana Hanif Contractor
Make My Trip Pvt Ltd - Checkin not allowed at hotel price issue Open
I have booked a hotel in Jaipur through make my trip app check-in today i.e. 25 December 2018, payment already done to make my trip but hotel manager is deniying to check in at paid rate he is saying I can't allow checking in at the price which...
Dec 25, 2018 by Sandeep Singh
Make My Trip Pvt Ltd - Refund amount 83658 rupee pending for last 1.5 month Open
Around two and half month ago we booked paddav desert resort at jaisalmer for 7pax ,for 31st December . Later on make my trip canceled this booking from there self with prior information to us or without consulting with us. Miss Shardha Patel ...
Dec 19, 2018 by Anuj kumar
Make My Trip Pvt Ltd - Name issue on VISA Open
I got UAE visa done through Makemytrip and I had provided all supporting documents for the same. After receiving the visa, I noticed that my middle name was missing in the visa, I called up makemytrip visa customer service to get the visa recti...
Dec 11, 2018 by Sneha arolkar
Make My Trip Pvt Ltd - Misleading hotel booking Open
I booked a hotel in goa on 9th Nov 2018 on mmt app. MMT sent me the link of way to hotel and the name of the hotel etc. Once I reached there I found that there is no such hotel exist. I enquired from all the shops and hotels nearby they also to...
Dec 07, 2018 by Michel Sachdeva
Hello Team, I have booked 2 tickets from make my trip website for my Bali trip on December 1 2018 (around 12:30 AM). There was Citi bank offer on this ticket and i used my Citi card to buy the first ticket as there is no option to buy multiple...
Dec 03, 2018 by Amol Ramdas Zinjurke
Make My Trip Pvt Ltd - Fraudulent Charges Closed
Booking error was shown on screen. No funds should have been taken as a result. I decided not to proceed with the idea of booking a hotel and so I did not try to remake the booking. Checked bank account to find almost £500 was debited from my ...
Nov 29, 2018 by Amy McLoughlin
Make My Trip Pvt Ltd - Hotel booking fraud Closed
Hotel booked on Make My Trip, received confirmation through text sms. But hotel management denied booking saying they do not have tie up with mmt and this is false practice by mmt. Still hotel not confirmed even 15 hours before check in....
Nov 08, 2018 by Sujeet P Kulkarni
Make My Trip Pvt Ltd - Refund not given PNR: ybcnpj Open
I booked tickets for 3 passengers from Make My Trip and cancelled it within 2 mins. The moment I cancelled, I realized that 3300 per ticket has been taken. You could take cancellation charges, but not take up the entire ticket money.Taking up t...
Nov 08, 2018 by Anju P
Make My Trip Pvt Ltd - Make my trip cheating the customer by not cancelling the ticket Closed
I booked my ticket from lohru to Delhi by train 17/10/2018 and by buss Delhi to dehradun but when tried for cancellation ,misleading guidance provided by make my trip,I could not cancel my ticket,today I am also trying to cancel my ticket of tr...
Oct 25, 2018 by Bhagat Singh bhandari
Make My Trip Pvt Ltd - Date change of the booked Accomodation not being updated Open
I have booked my hotel from Make my trip for aamod Dalhousie Reference ID:[181006-051031] Date Change Enquiry PNR: 0038352230 Booking Id: NH7005592861921 on 28 august 2018 for the 12October 18 to 14 October 18under the name Saurav Marwaha for ...
Oct 23, 2018 by saurav marwaha
Make My Trip Pvt Ltd - Cancellation of cab Closed
This is to inform you that , I had booked a rental cab with booking id NC770559425189687 from Makemytrip on my 13/10/2018 at around 3:37 P.m and the pick-up time for the cab was at 8 p.m. I was supposed to get the driver details 2 hour before...
Oct 16, 2018 by Sagar Mishra
Make My Trip Pvt Ltd - Incorrect information in international ticket Open
I was supposed to travel to New Zealand from India with my 3 other friends on our dream trip for which we took 3 weeks of holidays from our office after working extra hours. We had been planning for this trip since 3 months. We pre-booked and p...
Oct 15, 2018 by Priyank Jain
Make My Trip Pvt Ltd - Flight booking cancelled without confirming me Open
Hello, I had booked ticket on 13th September 2018 via MakeMy Trip mobile app Booking I'D : "NN7506026696362" for the date 19th November 2018 Mumbai to London and back from Zurich to Mumbai on 29th November 2018...for my honeymoon package. ...
Oct 12, 2018 by Wakode prasad chandrabhan
Make My Trip Pvt Ltd - Flight canceled, agents failed to inform Open
I had travelled to Langkawi via Kuala Lumpur from Bangalore booked through MakemyTrip. The return flight from Langkawi to KL got canceled. When enquired at the airlines in Langkawi, they said agents (MakemyTrip is our agent in this case) were i...
Oct 11, 2018 by Thejus Krishna
Make My Trip Pvt Ltd - Refund not received Open
We have booked a honeymoon package to kerala which was scheduled from 10th september 2018. We have made a payment of Rs.19000 as first installment to Make my trip. Due to natural calamity in kerala a national call was given throughout India. We...
Oct 05, 2018 by Aashish Sharma
Make My Trip Pvt Ltd - Deliberate Blocking by Make My trip Pvt Ltd Open
Sir My wife, Mrs Preeti Bakshi was booked on flight AI 9618 Jabalpur-- Delhi on 14 Sep 2018 ,etd 1825h. The flight departure timing kept getting delayed and finally the passengers were boarded by 2115h. At 2230h, all passengers were de-board...
Sep 20, 2018 by Sanjeet singh Bakshi
Make My Trip Pvt Ltd - Refunf for extra charged money Open
Hi, We have been charged 65,000 for an one way flight from Mumbai to Bangkok and Bangkok to Phuket, whose actual cost is 41,940 . In in-voice they have mentioned 19,982 as extra charges plus 3077 and when asked they are saying its some airp...
Sep 19, 2018 by Ankit Kumar Srivastava
Make My Trip Pvt Ltd - No Response Make My Trip Pvt Ltd Closed
Sir My wife, Mrs Preeti Bakshi was booked on flight AI 9618 Jabalpur-- Delhi on 14 Sep 2018 ,ETD 1825h. The flight departure timing kept getting delayed and finally the passengers were boarded by 2115h. At 2230h, all passengers were de-board...
Sep 18, 2018 by Sanjeet singh
Make My Trip Pvt Ltd - Compensation not received for Cancellation of flight Open
I have booked a flight ticket with makemytrip.com on june 2016 from Goa- Bangalore. After few days they have cancelled my flight and didn't process the refund till date. Its been 2 years since i am calling them and they haven't responded till n...
Sep 12, 2018 by santosh chukka
Make My Trip Pvt Ltd - Baggage Issue Open
Dear Sir I had booked my tickets yesterday from Delhi to New York and sanfrancisco to delhi. While booking the ticket nowhere it was mentioned that no check in baggage is available. How can a person travel to to US for 21 days without check ...
Sep 10, 2018 by Abhishek Sanjay Jain
I am writing to you to express my disappointment over the way the MYT treats its customer. Entire world know that Kerala is going through bad time due to natural calamities. We had planned our holiday for Kerala from 5th Sep 2018 to 9th Sep 20...
Aug 29, 2018 by Archit Sood
Make My Trip Pvt Ltd - Higher price induced Closed
make my trip company induce higher rates to the customer . i have booked a bus from make my trip for rs 500 approx while the same vendor giving the same service at 314 approx ,their my trips option on application was giving technical error and ...
Aug 19, 2018 by mayank gupta
Make My Trip Pvt Ltd - Online visa approval letter was not sent Open
I booked Vietnam holiday pakage for last 6th July to 10th July 2018. I asked them to send me the Visa approval attachment letter but didn't send rather send a letter which wasn't the attachment. ( Enclosed here). By the time I was about for bo...
Aug 16, 2018 by Biswa Kumar Pegu
Dt of booking 04/08/18 Hotel name shama lakeview asoke bangkok, bangkok i had made the hotel booking on make my trip application,showing upgrade option as mentioned stay for min 3 nights to get free late check out (upto 4 p.m) & free upgrade ...
Aug 13, 2018 by SAURABH AGGARWAL
Make My Trip Pvt Ltd - Refund for flight cancelation Open
I have booked flight ticket with makemy trip from Indore to Bangalore on 16th July 2018, late on I canceled my flight but the flight got delayed for more than two hours so I am eligible for the full refund in this case. But Airline agency is sa...
Aug 02, 2018 by Arpit Parmar
Make My Trip Pvt Ltd - Poor coustomer support Open
I have purchased my double black and after that I have booked flight for which I inquire about refund . It was replied by mmt executive that I will be charged penalty for refund and closed my concern Could not able to call as coustermer supp...
Jul 12, 2018 by Pramod Vatsa
Make My Trip Pvt Ltd - No refund offerd to there mmt assured (60 min policy) Open
my booking id is NH7003283675376 under the name of Sameer sanaullah i had raised a complaint to MakeMyTrip for some water issue in my hotel and according to there mmt assured policy to resolve the problem or they give refund and the problem was...
Jun 27, 2018 by mohd sameer sanaullah
Make My Trip Pvt Ltd - My request summary still not provide Closed
I am 2 months ago contacted this mmt Facebook DM but still not resolved. I am daily contacted but they only copy paste reply. Now almost 3 months after. I only ask please write me summary for 'I am new user and first time booked'. Because I am ...
Jun 22, 2018 by Vinoth
Make My Trip Pvt Ltd - MMT not provide ticket and now not giving refund Open
booking id : NF72997143704932 1. I had booked a ticket for 09th June 2018 with booking id NF72997143704932 with amount 8,154 RS. 2. The same has been rescheduled for 14th June 2018 with amount 763.0. the screenshot has already shared with Mak...
Jun 22, 2018 by Dipak Chopade
Make My Trip Pvt Ltd - Refund Not Received Open
Did not receive refund for the failed flight booking done on 05-June-2018 online through Make My Trip app. I have shared my bank A/c statement and confirmation mail to them regarding credit of amount in their account. But still, they have not ...
Jun 18, 2018 by Bhavesh Gidwani
Make My Trip Pvt Ltd - Incorrect baggage allowance Open
Booked a flight with Makemytrip from Delhi to London with flight going out with Jetairways & returning with Air India. While booking the website showcased 2PCs 23KG each of bag but on confirmation it is changed to 1pc on way out and 2 pcs retur...
Jun 08, 2018 by Faiyaz
Make My Trip Pvt Ltd - No refund even after MMT confirmed from their side Open
Reference ID:[180513-025997] Domestic Flight-Cancellation-My Booking is incorrectly cancelled This booking was wrongly cancelled by MMT executive without my consent. On discussion with the executive I had to rebook myself paying extra amount. ...
Jun 02, 2018 by Shahnawaz Asad
Make My Trip Pvt Ltd - Miss guide from application fraud Open
Mihir Bhatt Here From Vadodara,(9998030549) Frequent traveller from make my trip this case about PNR: 0033511983 Booking Id: NH7P003680755878 i booked hotel Krishna palace mumbai from mmt on 24th may and i received confirmation mail f...
Jun 02, 2018 by mihir bhatt
Make My Trip Pvt Ltd - Double Charged & twice charged Open
Indigo 6E-496 date of journey 31.05.2018 date of booking 29.05.2018 First Rs.7452/- charged for booking failed on my vijayabank credit card. Second time charged Rs. 7452/- for successful booking against invoice No. 1000000031125169 of Rs. 37...
May 30, 2018 by Rajeev Agarkar
Make My Trip Pvt Ltd - I am not sure about my booking Open
I have already pay 15723 rupees for booking a domestic flight (for 3 person) on 12 june from delhi to kolkata... but I'm not sure yet about my e tickets... where is my money???!!!...
May 30, 2018 by Subham Hira
Make My Trip Pvt Ltd - Worst service Closed
Bad evening. Wrist experience from starting onwards with you. 1.After sending my passports to you how you out Mrs in front of my name Sumit kumar. Hell trouble in airport 2 why you people made separate bookings for our trip. Differ...
May 23, 2018 by sumit kumar
Make My Trip Pvt Ltd - Poor service given by MMT Closed
booking id nl206241067525 trip date: may 4 till may 9 2018 i am posting this message just to tell that please don't buy any package through from makemytrip.com. once you pay for the trips, you are on your own.the whole point of going through ...
May 21, 2018 by megha sood
Make My Trip Pvt Ltd - Refund not given by mmt Open
Airline has released the amount , but mmt is not and they have adjusted my refund to 0 I need my refund amount ...
May 15, 2018 by Akshatha shetty
Make My Trip Pvt Ltd - Added hidden money in makemytrip air ticket. Open
They charge convenience fee (hidden ) as it not shown on MMT mobile app screen before payment confirmation. Also changes total amount including base fare, processing fee, other surcharge which is shown when confirm for payment Rs.2931.00 but o...
May 06, 2018 by Sudipta Choudhury
Make My Trip Pvt Ltd - Bus Cancelled But no Rrfund Open
I have booked a bus ticket for Ahmedabad to Jaipur for 21st April 2018 but due to some reason bus js cancelled. But i have not get any information regarding the cancelation from MMT and still todaynot get any refund amount. Please help me to cl...
May 02, 2018 by Jagdish Rameshbhai Asava
Make My Trip Pvt Ltd - Refund not initiated Open
I have booked tickets from MMT mobile application. First of all I booked three tickets from Hyderabad to bangalore on app. My money was deducted and I didn't receive any ticket. (neither on mail nor on message, in trip section also my trip was ...
Apr 29, 2018 by Pooja Kulkarni
Make My Trip Pvt Ltd - Fraudulent service of Make My Trip Open
Customer Name : Nirabhra Ghosh Service name : Rajasthan Package Tour (NL20824931771), Complaint description : I was in Rajasthan tour from 26/01/18 to 31/01/18 with make my trip holiday package NL20824931771. On 26/01/18 at Jaipur we had a ...
Apr 21, 2018 by Nirabhra Ghosh
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