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Case Details
Personal Info
Resolution
Make My Trip Pvt Ltd - Booking over charged Open
While booking a trip to Shimla make my trip app says the cost per person would be **** after the selection of * adults and a child of * years. However, after the selection the amount is escalated to ***** which is almost the cost for * people. ...
Jul 31, 2019 by Naveenchandra
Make My Trip Pvt Ltd - Refund not provided on their mistakes Open
We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...
Jun 24, 2019 by Abhijit Singh
Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation Open
I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...
May 11, 2019 by SOUMIK DAS
Make My Trip Pvt Ltd - Wrong hotel room allotted Open
I booked a hotel in Dubai from **th April to the *th of May for * adults on MMT. After reaching there I get to know that room was only for two people and MMT has given us the wrong booking....
May 07, 2019 by Nitesh mohite
Make My Trip Pvt Ltd - Refund not issued Open
I have booked my flight ticket on **th March **** from makemytrip. The journey date was **th April. I got notification from spice jet on *th April that the flight is cancelled. I was eligible for a full refund. I cancelled the ticket and applie...
Apr 28, 2019 by ROHIT KUMAR
Make My Trip Pvt Ltd - Package not same as promised Open
They have changed the flights without our consent. Original flights promised were Air India Non-stop from New Delhi to Vienna. We were to fly back on **th May from Vienna at **:** at night as per Vienna standard time which has been rescheduled ...
Apr 20, 2019 by Pranita Mathur
Make My Trip Pvt Ltd - 3 year child not taken back home due to wrongly issued tickets Open
MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for t...
Apr 08, 2019 by Kilon Pradipbhai Mehta
Make My Trip Pvt Ltd - Refund not received Open
MakeMyTrip sent a communication stating flight is cancelled and to do a fresh booking. I did a fresh booking at a higher price but have not received a refund of the cancelled ticket. But now MakeMyTrip is not even responding....
Mar 31, 2019 by Sachin Govekar
Make My Trip Pvt Ltd - Money got debited but services not started Closed
I was trying to book make my trip double black service and used Hdfc coupon code to get the *** Rs discount. The total payable was ***. I tried paying but due to network failure, I guess the booking is not get confirmed. But then I saw that the...
Mar 26, 2019 by Lokesh Jadhav
Make My Trip Pvt Ltd - Not provided alternate flight for cancelled flight Closed
I had round tip booking from Mumbai to Mahe, Seychelles (**th Feb - *th March). On *st March, MakeMyTrip sends me a message that return flight got cancelled and you will have to cancel the ticket as the alternate flight was not available. Due t...
Mar 25, 2019 by Lakshya Mandawat
Make My Trip Pvt Ltd - Flight booking not confirmed after payment Open
On **rd March ****, I made an online payment for a flight from Delhi to Dimapur from MakeMyTrip website. I followed up the normal procedure, entered card details and OTP showed that the transaction couldn’t be processed due to some service er...
Mar 23, 2019 by Vitokali k sumi
Make My Trip Pvt Ltd - Misguided sale done Open
I have recently done the booking for my trip of * nights and * days to Bangkok and Pattaya via booking id NL************* and after booking and paying the whole amount I got the booking confirmation it was for * nights and * days. They have mad...
Mar 11, 2019 by Daksh Bhatia
Make My Trip Pvt Ltd - Booked a hotel which doesn't exist Open
Don't book from this company, they steal your money in front of your eye. I have been trying to resolve an issue with them since **th February when they booked us into a hotel which doesn't exist in Bangkok. I have been trying to get my money b...
Mar 09, 2019 by Suyash Kumar
Make My Trip Pvt Ltd - Incorrect terms and conditions during ticket booking Open
I booked a ticket from Germany to India and the way back using make my trip on the *nd of March ****. During the booking itself, I knew that the dates of return travel might be changed so I checked the fare rules carefully to see if a date chan...
Mar 05, 2019 by Solaiyappan Shanmugam
Make My Trip Pvt Ltd - Rescheduling of my trip Closed
My booking id is NL ************* for the upcoming trip, but when I am contacting the customer care to reach to Vikash from make my trip operations unable to reach. Everybody just says that sir we apologise. Do they really mean it or they are t...
Feb 26, 2019 by Subhash Raj
Make My Trip Pvt Ltd - Illegal invoice provided Open
Make my trip has charged taxes of Rs. **** for the hotel booking, whereas in the invoice they are not disclosing the amount of taxes paid by me and the invoice received does not contain full company name and address, they are giving the company...
Feb 15, 2019 by MANU JAIN
Make My Trip Pvt Ltd - Flight Ticket Bookind Open
It's been over a week since i tried booking a flight through make my trip portal on Flipkart . The total amount after discount to be paid was Rs. ****. I made the payment but the transaction was unsuccessful. They told me that refund would be m...
Feb 07, 2019 by Yash Sharma
Make My Trip Pvt Ltd - Change booking due to wrong customer support service Closed
I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on *th - **th February ****. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...
Feb 01, 2019 by Shefali Gupta
Make My Trip Pvt Ltd - Auto change of flight timing while booking Open
While booking the flight ticket for my friend's wedding, the time of the flight has gotten changed to another time which was unrelevant to me. I had complained several times MakeMyTrip, they are asking for a screenshot while I was booking as a ...
Jan 24, 2019 by yandapalle nikhil kumar reddy
Make My Trip Pvt Ltd - Airline booked seats denied on check in Open
I had booked seats in indigo airlines no *E-*** from hyderabad to bagdogra through make my trip app on **th november ****. PNR no YLGZG* . An additional payment of Rs *** was made to book seats. We selected seat no's **F, **E, **D on ** novembe...
Jan 20, 2019 by Ankita Hajare
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