Make My Trip Pvt Ltd - Booking over charged ^Open

While booking a trip to Shimla make my trip app says the cost per person would be **** after the selection of * adults and a child of * years. However, after the selection the amount is escalated to ***** which is almost the cost for * people. ...

Jul 31, 2019 by Naveenchandra

Make My Trip Pvt Ltd - Refund not provided on their mistakes ^Open

We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...

Jun 24, 2019 by Abhijit Singh

Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation ^Open

I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...

May 11, 2019 by SOUMIK DAS

Make My Trip Pvt Ltd - Wrong hotel room allotted ^Open

I booked a hotel in Dubai from **th April to the *th of May for * adults on MMT. After reaching there I get to know that room was only for two people and MMT has given us the wrong booking....

May 07, 2019 by Nitesh mohite

Make My Trip Pvt Ltd - Refund not issued ^Open

I have booked my flight ticket on **th March **** from makemytrip. The journey date was **th April. I got notification from spice jet on *th April that the flight is cancelled. I was eligible for a full refund. I cancelled the ticket and applie...

Apr 28, 2019 by ROHIT KUMAR

Make My Trip Pvt Ltd - Package not same as promised ^Open

They have changed the flights without our consent. Original flights promised were Air India Non-stop from New Delhi to Vienna. We were to fly back on **th May from Vienna at **:** at night as per Vienna standard time which has been rescheduled ...

Apr 20, 2019 by Pranita Mathur

Make My Trip Pvt Ltd - 3 year child not taken back home due to wrongly issued tickets ^Open

MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for t...

Apr 08, 2019 by Kilon Pradipbhai Mehta

Make My Trip Pvt Ltd - Refund not received ^Open

MakeMyTrip sent a communication stating flight is cancelled and to do a fresh booking. I did a fresh booking at a higher price but have not received a refund of the cancelled ticket. But now MakeMyTrip is not even responding....

Mar 31, 2019 by Sachin Govekar

Make My Trip Pvt Ltd - Money got debited but services not started ^Closed

I was trying to book make my trip double black service and used Hdfc coupon code to get the *** Rs discount. The total payable was ***. I tried paying but due to network failure, I guess the booking is not get confirmed. But then I saw that the...

Mar 26, 2019 by Lokesh Jadhav

Make My Trip Pvt Ltd - Not provided alternate flight for cancelled flight ^Closed

I had round tip booking from Mumbai to Mahe, Seychelles (**th Feb - *th March). On *st March, MakeMyTrip sends me a message that return flight got cancelled and you will have to cancel the ticket as the alternate flight was not available. Due t...

Mar 25, 2019 by Lakshya Mandawat

Make My Trip Pvt Ltd - Flight booking not confirmed after payment ^Open

On **rd March ****, I made an online payment for a flight from Delhi to Dimapur from MakeMyTrip website. I followed up the normal procedure, entered card details and OTP showed that the transaction couldn’t be processed due to some service er...

Mar 23, 2019 by Vitokali k sumi

Make My Trip Pvt Ltd - Misguided sale done ^Open

I have recently done the booking for my trip of * nights and * days to Bangkok and Pattaya via booking id NL************* and after booking and paying the whole amount I got the booking confirmation it was for * nights and * days. They have mad...

Mar 11, 2019 by Daksh Bhatia

Make My Trip Pvt Ltd - Booked a hotel which doesn't exist ^Open

Don't book from this company, they steal your money in front of your eye. I have been trying to resolve an issue with them since **th February when they booked us into a hotel which doesn't exist in Bangkok. I have been trying to get my money b...

Mar 09, 2019 by Suyash Kumar

Make My Trip Pvt Ltd - Incorrect terms and conditions during ticket booking ^Open

I booked a ticket from Germany to India and the way back using make my trip on the *nd of March ****. During the booking itself, I knew that the dates of return travel might be changed so I checked the fare rules carefully to see if a date chan...

Mar 05, 2019 by Solaiyappan Shanmugam

Make My Trip Pvt Ltd - Rescheduling of my trip ^Closed

My booking id is NL ************* for the upcoming trip, but when I am contacting the customer care to reach to Vikash from make my trip operations unable to reach. Everybody just says that sir we apologise. Do they really mean it or they are t...

Feb 26, 2019 by Subhash Raj

Make My Trip Pvt Ltd - Illegal invoice provided ^Open

Make my trip has charged taxes of Rs. **** for the hotel booking, whereas in the invoice they are not disclosing the amount of taxes paid by me and the invoice received does not contain full company name and address, they are giving the company...

Feb 15, 2019 by MANU JAIN

Make My Trip Pvt Ltd - Flight Ticket Bookind ^Open

It's been over a week since i tried booking a flight through make my trip portal on Flipkart . The total amount after discount to be paid was Rs. ****. I made the payment but the transaction was unsuccessful. They told me that refund would be m...

Feb 07, 2019 by Yash Sharma

Make My Trip Pvt Ltd - Change booking due to wrong customer support service ^Closed

I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on *th - **th February ****. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...

Feb 01, 2019 by Shefali Gupta

Make My Trip Pvt Ltd - Auto change of flight timing while booking ^Open

While booking the flight ticket for my friend's wedding, the time of the flight has gotten changed to another time which was unrelevant to me. I had complained several times MakeMyTrip, they are asking for a screenshot while I was booking as a ...

Jan 24, 2019 by yandapalle nikhil kumar reddy

Make My Trip Pvt Ltd - Airline booked seats denied on check in ^Open

I had booked seats in indigo airlines no *E-*** from hyderabad to bagdogra through make my trip app on **th november ****. PNR no YLGZG* . An additional payment of Rs *** was made to book seats. We selected seat no's **F, **E, **D on ** novembe...

Jan 20, 2019 by Ankita Hajare

Make My Trip Pvt Ltd - Refund processed in wallet cash and forfeited without info ^Open

I booked a Delhi Trivandrum return flight on make my trip, with total value of *****, I paid **** from my cash wallet and rest from Amazon Pay, Due to some emergency I had to preponed my return and hence cancelled the return flight after checki...

Jan 17, 2019 by ajit kumar gupta

Make My Trip Pvt Ltd - Flight cancelled by MakemyTrip ^Open

I had booked a connecting flight from Singapore to Pune via Bangalore in Makemytrip. SIN-BLR was air india express flight, BLR-Pune was indigo domestic flight. Due to change of plan, I wanted to change dates of international flight and cancel t...

Jan 07, 2019 by Deepak Kamble

Make My Trip Pvt Ltd - Thailand Travel not conducted properly ^Closed

This is a complaint regarding my recent travel to Thailand from **th Dec to **th Dec. Firstly, a proper detailed itinerary was not shared before the trip. Secondly, I was not taken to all the places that were included in Phuket City To...

Jan 02, 2019 by Soumik Dutta

Make My Trip Pvt Ltd - Cancellation of Outstation Prepaid Car Booking at the time of Pickup ^Closed

date: january *, **** to, makemytrip india pvt. ltd. dlf building no. * tower b dlf cyber city, dlf phase * sector **, gurugram, haryana ******, india re: prakash chandra booking id - nc*************** date of booking - december **, **...

Jan 01, 2019 by Abhishek Dashora

Make My Trip Pvt Ltd - Middle name on ticket not printed ^Open

Travelling by jet to Singapore My name is same Forgotten to add middle name asking passport Rizwana Contractor is printed on ticket Have to cancel full ticket and book a new one for same flight same day same seat with name according to....

Dec 28, 2018 by Rizwana Hanif Contractor

Make My Trip Pvt Ltd - Checkin not allowed at hotel price issue ^Open

I have booked a hotel in Jaipur through make my trip app check-in today i.e. ** December ****, payment already done to make my trip but hotel manager is deniying to check in at paid rate he is saying I can't allow checking in at the price which...

Dec 25, 2018 by Sandeep Singh

Make My Trip Pvt Ltd - Refund amount 83658 rupee pending for last 1.5 month ^Open

Around two and half month ago we booked paddav desert resort at jaisalmer for *pax ,for **st December . Later on make my trip canceled this booking from there self with prior information to us or without consulting with us. Miss Shardha Patel ...

Dec 19, 2018 by Anuj kumar

Make My Trip Pvt Ltd - Name issue on VISA ^Open

I got UAE visa done through Makemytrip and I had provided all supporting documents for the same. After receiving the visa, I noticed that my middle name was missing in the visa, I called up makemytrip visa customer service to get the visa recti...

Dec 11, 2018 by Sneha arolkar

Make My Trip Pvt Ltd - Misleading hotel booking ^Open

I booked a hotel in goa on *th Nov **** on mmt app. MMT sent me the link of way to hotel and the name of the hotel etc. Once I reached there I found that there is no such hotel exist. I enquired from all the shops and hotels nearby they also to...

Dec 07, 2018 by Michel Sachdeva

Make My Trip Pvt Ltd - Website Fraud and Make my trip's unprofessional, unacceptable and Miss guided customer care. ^Open

Hello Team, I have booked * tickets from make my trip website for my Bali trip on December * **** (around **:** AM). There was Citi bank offer on this ticket and i used my Citi card to buy the first ticket as there is no option to buy multiple...

Dec 03, 2018 by Amol Ramdas Zinjurke

Make My Trip Pvt Ltd - Fraudulent Charges ^Closed

Booking error was shown on screen. No funds should have been taken as a result. I decided not to proceed with the idea of booking a hotel and so I did not try to remake the booking. Checked bank account to find almost £*** was debited from my ...

Nov 29, 2018 by Amy McLoughlin

Make My Trip Pvt Ltd - Hotel booking fraud ^Closed

Hotel booked on Make My Trip, received confirmation through text sms. But hotel management denied booking saying they do not have tie up with mmt and this is false practice by mmt. Still hotel not confirmed even ** hours before check in....

Nov 08, 2018 by Sujeet P Kulkarni

Make My Trip Pvt Ltd - Refund not given PNR: ybcnpj ^Open

I booked tickets for * passengers from Make My Trip and cancelled it within * mins. The moment I cancelled, I realized that **** per ticket has been taken. You could take cancellation charges, but not take up the entire ticket money.Taking up t...

Nov 08, 2018 by Anju P

Make My Trip Pvt Ltd - Make my trip cheating the customer by not cancelling the ticket ^Closed

I booked my ticket from lohru to Delhi by train **/**/**** and by buss Delhi to dehradun but when tried for cancellation ,misleading guidance provided by make my trip,I could not cancel my ticket,today I am also trying to cancel my ticket of tr...

Oct 25, 2018 by Bhagat Singh bhandari

Make My Trip Pvt Ltd - Date change of the booked Accomodation not being updated ^Open

I have booked my hotel from Make my trip for aamod Dalhousie Reference ID:[******-******] Date Change Enquiry PNR: ********** Booking Id: NH************* on ** august **** for the **October ** to ** October **under the name Saurav Marwaha for ...

Oct 23, 2018 by saurav marwaha

Make My Trip Pvt Ltd - Cancellation of cab ^Closed

This is to inform you that , I had booked a rental cab with booking id NC*************** from Makemytrip on my **/**/**** at around *:** P.m and the pick-up time for the cab was at * p.m. I was supposed to get the driver details * hour before...

Oct 16, 2018 by Sagar Mishra

Make My Trip Pvt Ltd - Incorrect information in international ticket ^Open

I was supposed to travel to New Zealand from India with my * other friends on our dream trip for which we took * weeks of holidays from our office after working extra hours. We had been planning for this trip since * months. We pre-booked and p...

Oct 15, 2018 by Priyank Jain

Make My Trip Pvt Ltd - Flight booking cancelled without confirming me ^Open

Hello, I had booked ticket on **th September **** via MakeMy Trip mobile app Booking I'D : "NN*************" for the date **th November **** Mumbai to London and back from Zurich to Mumbai on **th November ****...for my honeymoon package. ...

Oct 12, 2018 by Wakode prasad chandrabhan

Make My Trip Pvt Ltd - Flight canceled, agents failed to inform ^Open

I had travelled to Langkawi via Kuala Lumpur from Bangalore booked through MakemyTrip. The return flight from Langkawi to KL got canceled. When enquired at the airlines in Langkawi, they said agents (MakemyTrip is our agent in this case) were i...

Oct 11, 2018 by Thejus Krishna

Make My Trip Pvt Ltd - Refund not received ^Open

We have booked a honeymoon package to kerala which was scheduled from **th september ****. We have made a payment of Rs.***** as first installment to Make my trip. Due to natural calamity in kerala a national call was given throughout India. We...

Oct 05, 2018 by Aashish Sharma

Make My Trip Pvt Ltd - Deliberate Blocking by Make My trip Pvt Ltd ^Open

Sir My wife, Mrs Preeti Bakshi was booked on flight AI **** Jabalpur-- Delhi on ** Sep **** ,etd ****h. The flight departure timing kept getting delayed and finally the passengers were boarded by ****h. At ****h, all passengers were de-board...

Sep 20, 2018 by Sanjeet singh Bakshi

Make My Trip Pvt Ltd - Refunf for extra charged money ^Open

Hi, We have been charged **,*** for an one way flight from Mumbai to Bangkok and Bangkok to Phuket, whose actual cost is **,*** . In in-voice they have mentioned **,*** as extra charges plus **** and when asked they are saying its some airp...

Sep 19, 2018 by Ankit Kumar Srivastava

Make My Trip Pvt Ltd - No Response Make My Trip Pvt Ltd ^Closed

Sir My wife, Mrs Preeti Bakshi was booked on flight AI **** Jabalpur-- Delhi on ** Sep **** ,ETD ****h. The flight departure timing kept getting delayed and finally the passengers were boarded by ****h. At ****h, all passengers were de-board...

Sep 18, 2018 by Sanjeet singh

Make My Trip Pvt Ltd - Compensation not received for Cancellation of flight ^Open

I have booked a flight ticket with makemytrip.com on june **** from Goa- Bangalore. After few days they have cancelled my flight and didn't process the refund till date. Its been * years since i am calling them and they haven't responded till n...

Sep 12, 2018 by santosh chukka

Make My Trip Pvt Ltd - Baggage Issue ^Open

Dear Sir I had booked my tickets yesterday from Delhi to New York and sanfrancisco to delhi. While booking the ticket nowhere it was mentioned that no check in baggage is available. How can a person travel to to US for ** days without check ...

Sep 10, 2018 by Abhishek Sanjay Jain

Make My Trip Pvt Ltd - Refund of advance or adjust with alternative destination for booking ID NL2106291394313. ^Closed

I am writing to you to express my disappointment over the way the MYT treats its customer. Entire world know that Kerala is going through bad time due to natural calamities. We had planned our holiday for Kerala from *th Sep **** to *th Sep **...

Aug 29, 2018 by Archit Sood

Make My Trip Pvt Ltd - Higher price induced ^Closed

make my trip company induce higher rates to the customer . i have booked a bus from make my trip for rs *** approx while the same vendor giving the same service at *** approx ,their my trips option on application was giving technical error and ...

Aug 19, 2018 by Mayank gupta

Make My Trip Pvt Ltd - Online visa approval letter was not sent ^Open

I booked Vietnam holiday pakage for last *th July to **th July ****. I asked them to send me the Visa approval attachment letter but didn't send rather send a letter which wasn't the attachment. ( Enclosed here). By the time I was about for bo...

Aug 16, 2018 by Biswa Kumar Pegu

Make My Trip Pvt Ltd - Stay for min 3 nights to get free late check out (upto 4 p.m) & free upgrade to room category (2 bed ^Open

Dt of booking **/**/** Hotel name shama lakeview asoke bangkok, bangkok i had made the hotel booking on make my trip application,showing upgrade option as mentioned stay for min * nights to get free late check out (upto * p.m) & free upgrade ...

Aug 13, 2018 by SAURABH AGGARWAL

Make My Trip Pvt Ltd - Refund for flight cancelation ^Open

I have booked flight ticket with makemy trip from Indore to Bangalore on **th July ****, late on I canceled my flight but the flight got delayed for more than two hours so I am eligible for the full refund in this case. But Airline agency is sa...

Aug 02, 2018 by Arpit Parmar

Make My Trip Pvt Ltd - Poor coustomer support ^Open

I have purchased my double black and after that I have booked flight for which I inquire about refund . It was replied by mmt executive that I will be charged penalty for refund and closed my concern Could not able to call as coustermer supp...

Jul 12, 2018 by Pramod Vatsa

Make My Trip Pvt Ltd - No refund offerd to there mmt assured (60 min policy) ^Open

my booking id is NH************* under the name of Sameer sanaullah i had raised a complaint to MakeMyTrip for some water issue in my hotel and according to there mmt assured policy to resolve the problem or they give refund and the problem was...

Jun 27, 2018 by mohd sameer sanaullah

Make My Trip Pvt Ltd - My request summary still not provide ^Closed

I am * months ago contacted this mmt Facebook DM but still not resolved. I am daily contacted but they only copy paste reply. Now almost * months after. I only ask please write me summary for 'I am new user and first time booked'. Because I am ...

Jun 22, 2018 by Vinoth

Make My Trip Pvt Ltd - MMT not provide ticket and now not giving refund ^Open

booking id : NF************** *. I had booked a ticket for **th June **** with booking id NF************** with amount *,*** RS. *. The same has been rescheduled for **th June **** with amount ***.*. the screenshot has already shared with Mak...

Jun 22, 2018 by Dipak Chopade

Make My Trip Pvt Ltd - Refund Not Received ^Open

Did not receive refund for the failed flight booking done on **-June-**** online through Make My Trip app. I have shared my bank A/c statement and confirmation mail to them regarding credit of amount in their account. But still, they have not ...

Jun 18, 2018 by Bhavesh Gidwani

Make My Trip Pvt Ltd - Incorrect baggage allowance ^Open

Booked a flight with Makemytrip from Delhi to London with flight going out with Jetairways & returning with Air India. While booking the website showcased *PCs **KG each of bag but on confirmation it is changed to *pc on way out and * pcs retur...

Jun 08, 2018 by Faiyaz

Make My Trip Pvt Ltd - No refund even after MMT confirmed from their side ^Open

Reference ID:[******-******] Domestic Flight-Cancellation-My Booking is incorrectly cancelled This booking was wrongly cancelled by MMT executive without my consent. On discussion with the executive I had to rebook myself paying extra amount. ...

Jun 02, 2018 by Shahnawaz Asad

Make My Trip Pvt Ltd - Miss guide from application fraud ^Open

Mihir Bhatt Here From Vadodara,(**********) Frequent traveller from make my trip this case about PNR: ********** Booking Id: NH*P************ i booked hotel Krishna palace mumbai from mmt on **th may and i received confirmation mail f...

Jun 02, 2018 by mihir bhatt

Make My Trip Pvt Ltd - Double Charged & twice charged ^Open

Indigo *E-*** date of journey **.**.**** date of booking **.**.**** First Rs.****/- charged for booking failed on my vijayabank credit card. Second time charged Rs. ****/- for successful booking against invoice No. **************** of Rs. **...

May 30, 2018 by Rajeev Agarkar

Make My Trip Pvt Ltd - I am not sure about my booking ^Open

I have already pay ***** rupees for booking a domestic flight (for * person) on ** june from delhi to kolkata... but I'm not sure yet about my e tickets... where is my money???!!!...

May 30, 2018 by Subham Hira

Make My Trip Pvt Ltd - Worst service ^Closed

Bad evening. Wrist experience from starting onwards with you. *.After sending my passports to you how you out Mrs in front of my name Sumit kumar. Hell trouble in airport * why you people made separate bookings for our trip. Differ...

May 23, 2018 by sumit kumar

Make My Trip Pvt Ltd - Poor service given by MMT ^Closed

booking id nl************ trip date: may * till may * **** i am posting this message just to tell that please don't buy any package through from makemytrip.com. once you pay for the trips, you are on your own.the whole point of going through ...

May 21, 2018 by megha sood

Make My Trip Pvt Ltd - Refund not given by mmt ^Open

Airline has released the amount , but mmt is not and they have adjusted my refund to 0 I need my refund amount ...

May 15, 2018 by Akshatha shetty

Make My Trip Pvt Ltd - Added hidden money in makemytrip air ticket. ^Open

They charge convenience fee (hidden ) as it not shown on MMT mobile app screen before payment confirmation. Also changes total amount including base fare, processing fee, other surcharge which is shown when confirm for payment Rs.****.** but o...

May 06, 2018 by Sudipta Choudhury

Make My Trip Pvt Ltd - Bus Cancelled But no Rrfund ^Open

I have booked a bus ticket for Ahmedabad to Jaipur for **st April **** but due to some reason bus js cancelled. But i have not get any information regarding the cancelation from MMT and still todaynot get any refund amount. Please help me to cl...

May 02, 2018 by Jagdish Rameshbhai Asava

Make My Trip Pvt Ltd - Refund not initiated ^Open

I have booked tickets from MMT mobile application. First of all I booked three tickets from Hyderabad to bangalore on app. My money was deducted and I didn't receive any ticket. (neither on mail nor on message, in trip section also my trip was ...

Apr 29, 2018 by Pooja Kulkarni

Make My Trip Pvt Ltd - Fraudulent service of Make My Trip ^Open

Customer Name : Nirabhra Ghosh Service name : Rajasthan Package Tour (NL***********), Complaint description : I was in Rajasthan tour from **/**/** to **/**/** with make my trip holiday package NL***********. On **/**/** at Jaipur we had a ...

Apr 21, 2018 by Nirabhra Ghosh

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