- 2 months extra validity not given Open
I went to my uncle home for pongal holidays leave. I arranged TV and videocond*h setup. I called videocon d*h customer on ** JAN **** and asked for any offer is available for my UNCLE's d*h account. I was told that if I recharged for **** rupees I will get ** months + * months extra validity(total validity of * year) . Then I recharged immediately for **** rupees. I got the validity upto ** Nov ****(** months only). Then I cancelled some paid unwanted channels, hence the validity extends upto to ** DEC ****(DUE TO CANCELLED CHANNELS). I asked about * months extra validity and talked with several times with customer service people and higher officials from ** jan **** to till ** feb **** approximately ** times and fed up. My time waste and mental torture and tension because of this. I am submitting one of my telephone conversation as a proof of evidence. Please do the needful
Videocon d*h customer id ********
Registered uncle's mobile number **********
Registered customer name SANKAR
My MOBILE no **********
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Videocon D2h - Related DTH Closed
My monthly recharge amount is ***₹ but they are charging ***₹ per month Customer ID:*********...
Feb 19, 2020 by Sanjay Dodiya
Videocon D2h - Wrong charge Closed
Dear D*H, I had wrongly recharge in different customer I'd. Wrong I'd - ********* Actual I'd - ********* Amount - ***. I request you please do the needful. Because your customer care executive and floor incharge i...
Feb 14, 2020 by Sumit thakur
Every where their is an advertisement they view only those channel which you are willing to pay as i have selected some plan now they are charging *** rupess as network connectivity charge now i have selected some channel and now the total cost...
Feb 07, 2020 by Javed
Inspite of our regular complaints n nemorous of ph calls.... for the Repeated request ... "Tht we do not want any reminder recharge clips on tv screen for recharge of our subscription"... yet nothing is done . Only false assurances are given ...
Dec 25, 2019 by Himanshu B Shah
Hi team I have registered the request of temporary deactivation of my Videocon d*h having Customer ID ******** on July **, **** with Request ID *********. My Videocon d*h balance was Rs. ****.** on that day. I have requested to extend th...
Dec 22, 2019 by Sanjeev Kumar Jain