Videocon D2h - No technical support provided

Prasad filed complaint against Videocon D*h on Aug 30, 2023

I have a Videocon d*h connection with customer id *********. I have already registered a complaint of signal loss on August **,****. But till date ,**th August, no technical support given from their end.

In my follow up calls with customer care, they are offering that the issue will be solved within ** hrs .

Now ** days are over. They didn't provide any assistance ' instead of saying sorry for the inconvenience '

In Kerala, this is festival season of Onam and family wishes to watch somany tv programs together from home .

And one more thing I have to mention here. ** days validity is already passed without watching the tv. Only we have seen ' signal not found'.

No solution from their end .

Very worst customer service from Videocon d*h.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Videocon D2h

330

Total Complaints

178

Total Resolved

53.94%

Consumer Satisfaction

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