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Videocon D2h ^(66/149)

Videocon D2h - Signal not available all the time ^Open

I am getting signal not available for most of the time for most the channels. Customer Care number is always busy and even not being informed over IVR how much approximate waiting time for getting connected to CC representative. Facing this pro...

Apr 17, 2019 by Parag Ramesh Uchit

Videocon D2h - Not responding from the last 2 months ^Open

One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.300, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see an...

Apr 15, 2019 by Surya Prakash Jamalpur

Videocon D2h - Package not delivered ^Open

A few weeks now we do not get the channels we subscribed for and already paid an annual renewal fee in Jan 2019. Despite a balance of over 9000 rupees, we do not get any channels that have been subscribed....

Apr 14, 2019 by Sujeetha

Videocon D2h - Not following TRAI order ^Open

The latest TRAI implementation for Cable TV says apart from 25 mandatory DD channels, subscribers can choose their own 75 channels (Free or paid) to make up a total of 100 channels for NCF of 153 Rs. But Videocon D2H has prepared their own bas...

Apr 14, 2019 by Pradeep D

Videocon D2h - Adverse service and support from customer service ^Open

I am a regular subscriber for D2H for last 10 years. After implementing the new TRAI guidelines, the service part from D2H becomes adverse and none of the customer care executives supports in choosing the plan or confirm the request which we ra...

Apr 13, 2019 by UMAMAHESWARA RAO

Videocon D2h - Channels not working ^Open

I have 2 connections. Some channels are not working for both the connections. I have tried to call the customer centre. The number is not reachable. When the number connects very rude customer service people ask to call after 30 mins and still ...

Apr 13, 2019 by Mr Lotlikar

Videocon D2h - Package not delivered and denied to refund back ^Open

I am extremely disturbed with the pathetic service of d2h customer care department. I have been an HD customer for more than 6 years with 2 connections at home and always paid for annual packages in advance. Somehow without informing me my pa...

Apr 13, 2019 by Anjalee Arora

Videocon D2h - D2h website cheating customers ^Open

I have 3 connections of Videocon d2h at home. As per the new regulations when I try modifying channels for one connection, the same set of channels gets activated for all connections. Videocon is cheating customers through its hopeless website ...

Apr 13, 2019 by Ajey Simha

Videocon D2h - Channel not work still balance available ^Open

I have videocon d2h connection and balance is 3500 but a few days ago they remove all channels and still not on. What problem to them. Please do the needful....

Apr 12, 2019 by BHAULAL GOPINATH NAGARE

Videocon D2h - D2H not working from past 3 months ^Open

Videocon D2H the worst service provider I have seen. They don’t seem to take their customers seriously at all. I’ve been ringing their customer care numbers for days now and the people don't know how to respond to customers and they cut the...

Apr 11, 2019 by Manjunath K

Videocon D2h - हमारे चाईनल बार बार बंद हो जाते है , उनका फोन भी नही लगता ^Open

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Apr 11, 2019 by Ashwin Nalawade

Videocon D2h - Product not delivered ^Open

I had booked a connection online with work order no 64192541 and it is not delivered yet. I had asked for cancellation on 4th April as the order was delayed and they had cancelled the order with complaint no 705471412. I had not received the r...

Apr 10, 2019 by V Chandrashekar

Videocon D2h - Not complying with TRAI guidelines ^Open

Videocon d2h customer Id- 152131728. Currently, I have 3 active Videocon d2h connections. As per TRAI guidelines, I should be able to select channels of my choice on each set-top box. But from past 3 days, I am trying to do this and even call...

Apr 10, 2019 by Ganesh Kesan

Videocon D2h - Not getting proper service ^Open

On dated 7-4-2019, I recharged for Rs 250. But still, my service is not resumed. I called to customer care. First, they took 30 min to pick up the call and after that, they told me that there is a technical problem. I am calling to customer car...

Apr 10, 2019 by Aniket

Videocon D2h - Not removing add on services after request ^Open

I am a customer of Videocon d2h. I requested to remove add on services but even after calling 5-6 times and raising the complaint, the company not resolved my complaint. Its customer care no. is also not working properly. Now my most of the cha...

Apr 09, 2019 by NEERAJ KUMAR MISHRA

Videocon D2h - Very poor and improper response provided by the company ^Open

I need a proper justification from Videocon d2h service. I have recharged for the 1-year package in April 2018. As per the promises and confirmation from Videocon customer support executive and supervisors I am supposed to view all the channels...

Apr 09, 2019 by Ramki

Videocon D2h - Service not providing ^Open

I raised a complaint number - 706133838 with videocon D2h and continuously following up them. I called multiple times to call centre but no one turned up. Whenever I call to customer care they are saying that the engineer going to reach today b...

Apr 08, 2019 by Badrinath

Videocon D2h - Regarding new package ^Open

In my Videocon Dth, I had selected the new channels as per TRAI. But few of the channel til now I couldn't watch. For example, I have taken the Zee Bangla bouquet but in this bouquet 24 ghonta is missing. Lots of time I have called the customer...

Apr 08, 2019 by Sumit Das

Videocon D2h - Recharge but not show any channel ^Open

My account shows that I have a recharge of Rs 52 and it will expire on 12th April. But today at 8th April my service provider stop my all services. When I try to contact customer care it can't reach. They are the worst service provider....

Apr 08, 2019 by Bhavya Nirala

Videocon D2h - New pack subscription not working ^Open

I have updated Videocon d2h pack as per TRAI. Hopelessly I am waiting for the channels to start. Customer care has only 1 answer that it is a system problem. I want channels to start else refund my money. This all started without any intimation...

Apr 08, 2019 by AMEY ANIL PRABHUNE

Videocon D2h - Package not started after recharge ^Open

Package and addon not started after recharge and talking with Videocon d2h customer care. The message shows that all procedures have been started but none of the channels has started yet. My account balance is Rs. 700 and more I have all screen...

Apr 07, 2019 by Munna Singh

Videocon D2h - Unable to login and change package ^Open

I have been a Videocon D2H user for four years. Since then I haven't faced any problems. But recently after the changes made by TRAI, I am unable to login to the website or through the mobile app. Nor can I contact the customer care. Whatever t...

Apr 07, 2019 by Sharat Chandran

Videocon D2h - Regarding channel issue ^Open

I have tried to contact the customer care numbers. But it always tells its not valid number. Though I have recharged my channel pack still there won't be any channels shown as it shows insufficient balance. When I tried to give a complaint thro...

Apr 07, 2019 by Krishnakanth bv

Videocon D2h - Service in not being provided ^Open

I have recharged with the amount of Rs 300/- to Videocon d2h but they are not providing services. Customer care number is also not working. So please solve the problem....

Apr 07, 2019 by Dara Ramesh

Videocon D2h - Wrongly recharge did ^Open

I inform you that, I am a d2h customer. My ID is 122777077. I have made a recharge transaction by D2H infinity mobile apps of Rs 44186 by wrongly but the actual amount is Rs 441.86 (Dimond package). D2H infinity apps do not accept the amount in...

Apr 07, 2019 by DEBOJOTI HALDER

Videocon D2h - Unable to login into the account ^Open

I am a registered user of Videocon d2h. I am unable to login into my account as I need to create the package as per new TRAI guidelines. I have raised so many complaints to Videocon customer care but every time they are registering my complaint...

Apr 07, 2019 by Jyoti punj prakash

Videocon D2h - None of the channels are subscribing after recharge ^Open

The Videocon d2h services are not showing any channels on Tv. I tried to call customer care but their number doesn't get connected. Even if call get connected the agent always reply that their system is having a technical issue and they are una...

Apr 06, 2019 by NEHA Bansod

Videocon D2h - Unable to login ^Open

As per TRAI rules and regulations, D2H user can select the TV channels from their own wish and pay to the concerned DTH operators/service provider, rather than the boundation to take full and prefixed packages. To do so, I have to log in to the...

Apr 04, 2019 by Robin Roy

Videocon D2h - Channels not displayed after recharge and replacement of set top box ^Open

After replacement of set-top box by Videocon d2h engineer and recharging of Rs. 650 for two weeks, I have not seen any channels. I have complained many times in Videocon d2h customer care but not got any result. My d2h id is 92151757....

Apr 02, 2019 by Javed akhter

Videocon D2h - Exploiting money from consumers ^Open

I did my 1st recharge after new TRAI rules for 3 months (Rs: 900/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge, no channels are coming. I reached customer care an...

Apr 01, 2019 by Eshwar

Videocon D2h - Not able to get proper service ^Open

1) Got Videocon D2H last month and face lots of trouble to access the channel (almost 20 days). Connection issue and different packages were provided. 2) Not able to change the packages after 20 requests through the app and customer care cal...

Mar 28, 2019 by Komal Thubrikar

Videocon D2h - Fraud deduction from the company ^Open

I have been contacted by an executive at Videocon d2h informing me that I will be given the movies active channel no. 222 free for 1 month. He said I will not be charged any money for a month. But right after the activation of this channel, I d...

Mar 26, 2019 by Alan Thomas

Videocon D2h - Company troubled me and issue still not resolved ^Open

I installed d2h connection and recharged my Videocon d2h with selected channels of my choice on 7th Mar-2019. However, I am not able to view channels of my choice and have been emailing and calling n number of times. No one bothered to resolve ...

Mar 25, 2019 by Nitin Tripathi

Videocon D2h - D2H repeated issues ^Open

I have been using D2H for 3 yrs. Every time during a crucial cricket or tournament like world cup or IPL they disconnect my connection. Then their customer care guys make a fool out us by saying the same thing again and again until we break and...

Mar 24, 2019 by Robin Jose

Videocon D2h - Charged extra and cut short my month ^Open

I had primary (Platinum HD pack) and secondary mirror connection. I placed relocation request with cc on Dec 1, 18. I had both the connections reinstalled around Dec 4. Also, had a new third connection installed. CC informed it's mirrored, too...

Mar 24, 2019 by Rahul Gautam

Videocon D2h - Not giving a proper response ^Closed

I am very sorry to say that the service that currently providing is too worst. The issue is channels are not coming even though there's a currency in the d2h account and to resolve this if I call the customer executive lines the computer coded ...

Mar 24, 2019 by Harshith

Videocon D2h - Set top box not working ^Closed

The set-top box is not working for many hours. Tried to contact customer care service but they are not attending our calls....

Mar 23, 2019 by Kapilesh joshi

Videocon D2h - Recharge done but no money received ^Open

Transaction ID 23527520287 I tried contacting customer care for more than 5 times. Every time a new representative says recharge has done successfully but it will come in your account in 5 min. I am hearing this for the last 8 days but no one...

Mar 23, 2019 by Pranav vyavahare

Videocon D2h - Unable to view channels ^Closed

Useless service. Not able to view channels from last 1 month. I called customer care several times but those idiots know nothing. Finally threw out Videocon d2h and I migrated to another service provider....

Mar 22, 2019 by Sarang premalwar

Videocon D2h - Channels not related to the pack ^Closed

I received a call from Videocon customer care saying as if you pay Rs. 303 you will get all the channels what you are viewing currently. I reached with the same amount but I can see only Gemini channels are coming. It's really cheating the peop...

Mar 22, 2019 by Ramesh

Videocon D2h - Cheated by D2h ^Open

I am a videocon d2h user with customer id [protected]. Since from last 1 and 1/2 month, I am facing n no. of issues regarding services of Videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions. The fresh incide...

Mar 21, 2019 by Dhiraj Neve

Videocon D2h - My account got suspended by the company ^Closed

My videocon d2h account was suspended. My customer id 97491027. What can I do for reactive my account services? Please do a favour....

Mar 20, 2019 by Anwar ahmed

Videocon D2h - Signal not coming ^Open

Videocon d2h Customer ID-145231228 Sufficient amount available in my account. Since 10 Mar 2019, I am not able to watch any channel. Reason signal not available. For that, I have given a written complaint to customer care to resolve the issue ...

Mar 20, 2019 by Rakesh Yadav

Videocon D2h - Blocked all my channel ^Closed

I am from Mumbai. My customer id 21611693 Videocon d2h blocked all my channels. Kindly help me to get the compensation for the same. ...

Mar 19, 2019 by MUKESH CHANDIRAMANI

Videocon D2h - Very poor customer service ^Closed

Nobody entertained me for my problems since the month of January 19. I'm very very afraid of them....

Mar 18, 2019 by PARTH KASHYAP

Videocon D2h - Poor customer support ^Closed

I am not able to view some of the subscribed channels. Tried calling customer care but always unable to connect. Zero support from the d2h company. Worst service ever....

Mar 18, 2019 by Rexon Pereira

Videocon D2h - Money deducted by the company ^Open

I lodged a complaint that I can't view my channels after recharge on 5.3.19 for 150 Rs to the customer care and they were supposed to send a technician, whereas the technician did not come to my home for any service because my channels got acti...

Mar 18, 2019 by Kavitha rani

Videocon D2h - Channels not getting activated ^Open

We have been trying to activate Star Sports Hindi channel for last 1 month via various methods - customer care call, customer care mail, www.d2h.com, d2h infinity app. After TRAI new tariff order we selected the required channels and submitted...

Mar 16, 2019 by Pooja D

Videocon D2h - Charged twice for single service ^Open

I was having issue with my d2h connection so I called their customer care for help they told me they will send their engineer to fix the problem with my connection and they will charge ₹200 for the visit and also informed me that if I still f...

Mar 15, 2019 by Akhil sharma

Videocon D2h - Service provider not providing all channel services ^Open

I have subscribed Diamond Kids Combo (on 14 Mar 2019) but many channels (like Aajtak, sub, sony etc) not coming. I must have access to all these channels I am paying for. Make sure I get all channel service listed in the pack....

Mar 15, 2019 by ANIL KUMAR DUBEY

Videocon D2h - Not able to watch selected channels ^Closed

I did recharge on my Videocon d2h customer id-41906422 and after some days of it, I am totally unable to watch any program. I had complained to the Videocon d2h customer care,but they didn't respond me well. Now I hope my problem will be solved...

Mar 15, 2019 by Rajesh kumar

Videocon D2h - Recharge done but unable to view any channels ^Closed

Videocon Recharge is done and the amount is also deducted, but unable view any channels. But if I see the balance on TV, it's showing 405/- ID no. - 79593781, Recharge amount - 404/- Rs. ...

Mar 12, 2019 by Manu

Videocon D2h - No deactivation of the account ^Closed

Till today (9th March 2019), I was able to see some channels. I called customer care (Every time you call it takes 30 minutes to connect). Once connected I asked about the status of the channel, he simply said the channels are not part of your ...

Mar 09, 2019 by Samiul Hasan

Videocon D2h - Tv channel package not delivered ^Open

As per new trai rules related to the tv channel selection by the consumer (25 dd channels are mandatory) itself so that by the month of January 2019 I have updated my desired channel selection list through concerned Videocon company website acc...

Mar 09, 2019 by Aneesh Babu

Videocon D2h - Worst service ever ^Open

I have recently made my package as per TRAI's regulation, but the channel which I wanted to included within the pack were not showing (ABP Mazza). There was still an error message stating "This channel is not in your package" even though its a ...

Mar 09, 2019 by Ajay Kolhe

Videocon D2h - Unauthorised amount debited from account ^Closed

I have recharge my d2h on 22 Feb 19 with rs 300 as per my plan. On 6-Mar-19 my service closed and I was not viewing channels. I have irritated by the d2h team. I registered complaint ref no-695853478 on 6-Mar-19 and the d2h team send SMS that ...

Mar 08, 2019 by Vivek Pathak

Videocon D2h - Set top box not working ^Closed

My set top box not working for five days. I called to customer care no. but unable to connect. The service centre also denies to solve it. On website complaint, the image is not readable then How to file complaint offline. Already 3 months rech...

Mar 07, 2019 by Pratik Mishra

Videocon D2h - Not allowing TV channels to choose ^Closed

As per the Trai guidelines customer can select own channels and pay the amount but Videocon D2h is not allowing to choose my own channels. So kindly help to resolve this issue ASAP....

Mar 07, 2019 by Praveen Ala

Videocon D2h - Remote not delivered ^Open

The company not sending remote. Worst service by the company. Please help me in this regards. ...

Mar 07, 2019 by Hoshiyar singh

Videocon D2h - Trai order not implementing ^Open

After repeated applications, calls and emails Videocon is not implementing TRAI tariff order. It's not just with me but with many of my friends as well....

Mar 06, 2019 by Paul Alias

Videocon D2h - Channels unsubscribed by company ^Closed

Since 5th March 2019, many of my channels have been stopped by the company. I have called a thousand times, no response only IVR msg is heard. ...

Mar 06, 2019 by UDAIRAJ NAHATA

Videocon D2h - Worst service provided ^Closed

I have recently made my package as per TRAI's regulation, but the channels which I have included within the pack were not showing, there was still an error message stating "This channel is not in your package". Then I tried to call them a thous...

Mar 05, 2019 by Rituparna Chakraborty

Videocon D2h - Balance deduction in spite of no service ^Closed

I have been perusing the non-availability of the D2H service from Videocon but deduction of the bill with videocon customer care for more than a months time but to no avail. Till date, we have not received D2H transmission from Videocon and the...

Mar 05, 2019 by Riddhiman Bhattacharyya

Videocon D2h - The service not provided ^Open

The consumer I'd is 212273645, despite having sufficient balance in my account. I unable to view any of the channels subscribed, while calling on customer care toll-free number, they are always disconnecting my call saying that their representa...

Mar 05, 2019 by Arshad Ansari

Videocon D2h - Service discontinued after annual recharge ^Open

I recharged my Videocon d2h set-top box through paytm for the annual subscription of the new diamond package on 6-Dec-2018 (before due date 10-Dec-2018). Since last many days, there appeared continuous popup messages of 'subscription and rechar...

Mar 04, 2019 by SHARAD DIPAKBHAI SHAH

Videocon D2h - Channel not activated ^Open

My Videocon d2h Customer ID is 69250743. I have subscribed to Zee Pack (Bengali). But I am unable to see channel no. 814 (24 Ghanta), which comes under this pack. The channel shows an error code E16-4 which says the channel has not been subscri...

Mar 03, 2019 by Srijan Chakraborty

Videocon D2h - Cheating consumers of D2H ^Open

Recently about 3 days ago we had recharged our account everything worked fine but the very next day the channels we had subscribed were not shown to us we thought it would be a technical error. But remained the same for 2 days. So today we trie...

Mar 02, 2019 by Ramashankar singh

Videocon D2h - Not resolving my issue of login ^Closed

I am not able to login to my videocon d2h account for a month. I am calling the customer care on regular basis and have also emailed them but they seem to ignore the problem. I am not able to watch my tv for a month and I am highly irritated by...

Mar 02, 2019 by Ayushi Rathod

Videocon D2h - Negligence of dth service provider ^Closed

My dth account no is 119801196 with Videocon d2h. I have recharged my dth account with the amount of inr 340.00 on 14.02.2019. I take gold combo pack ( inr 250.00 )+ other additional channel+sports channels+kids channels. From the starting date...

Mar 02, 2019 by Nirbhay kumar singh

Videocon D2h - Channel activation and deactivation not available ^Open

1. Many of the bouquets that TRAI introduced are not available on the d2h website for 1 month. Tried contacting their customer care many times but no improvement. They always say our team is working on it. Partial bouquets of StarHD and SonyHD ...

Mar 02, 2019 by Dushyant Singh Tomar

Videocon D2h - Service not provided ^Open

From last 3 days, Videocon d2h has stopped my subscription. I have balance in my account. I called and also message also to Videocon several times but the issue is not resolved. Please help me now they are not attending the phone also. My cus ...

Mar 02, 2019 by Swagata sen

Videocon D2h - Unfair deduction done ^Open

My consumer Id - 158974441, On 8th Feb 2018 I complain to Videocon d2h customer care against reducing my end subscription date, Because I had taken long term recharge for 1 year, according to the planned consumer gets the benefit for (360 days ...

Feb 28, 2019 by Prabhash Kumar

Videocon D2h - Services not provided ^Closed

I have 2 tv connections of Videocon with same customer id but 2 separate dishes. I opted for mirror platinum plan for both the tv. But I got the plan for only one tv. Then I tried to complain about the issue for both plans has changed on its o...

Feb 26, 2019 by Praveen

Videocon D2h - Charged but service weren't provided ^Open

We have selected paid channels but the D2H operators not activated and charged for 18 days. I have raised so many complaints but not responded. Some complaints were closed by without proper information and some complaints open till. (Complaint ...

Feb 25, 2019 by Nanipalli ammani

Videocon D2h - TRAI package not activated ^Closed

I called customer care of Videocon d2h on 28th Jan 2019 to choose the new pack as per TRAI guidelines. I was assured that it will get activated on 1st Feb. So I recharged my account as per new pack on 2nd Feb. And then after using it for 15 day...

Feb 24, 2019 by Rameshwar Parihar

Videocon D2h - DTH services discontinued ^Open

After selecting my pay channels as per new Govt. policy the services to my second TV connection were discontinued. I recharged for three months. It's been 10 days and still no services after so many phone calls and emails....

Feb 23, 2019 by Rahul Dev Thakur

Videocon D2h - TRAI rule not getting activated ^Closed

Subject: Channels not getting activated as per new trai rule - Very poor customer service of Videocon d2h Dear Sir, This is to bring to your notice (5 emails sent to customer care earlier for the same problem) that even after several complain...

Feb 23, 2019 by Alok saxena

Videocon D2h - Set up box not activated even after 3 days ^Closed

How I don't know but my D2h was deactivated by the company. On the call, I was told to recharge with 100 rs. to resume service which I did instantly. Now from the past 3 days the customer service is only providing me with a false timeline of 2 ...

Feb 22, 2019 by Vihar

Videocon D2h - Paid channels not working ^Closed

I have activated my plan as per TRAI guidelines on 12th Feb 2019 but till date my package not activated and I lose my money and time. Customer care for videocon did not solve my problem each and every time they reply me to send your activation ...

Feb 22, 2019 by Manisha nandedkar

Videocon D2h - My package not activate ^Closed

I activate my plan as per TRAI guidelines but till dates my package not activate and I lose my money and time. Customer care of videocon did not solve my problem each and every time he replies me to send your activation link but there is no ac...

Feb 22, 2019 by RUPESH CHAUDHARI

Videocon D2h - Non activation of desired plan ^Closed

I am using an add on connection to my current DTH. I have changed the plan but they changed it on one TV, not on add on tv and started deducting price as per new plan. After talking to customer care regarding same they have no answer on this an...

Feb 22, 2019 by Paritosh Sood

Videocon D2h - TRAI's Infringement in D2H ^Closed

I have videocon D2h whose cust.id 151748466. I want to select a channel according to TRAI's new rule but I can't select the channel due to the bad service of Videocon D2h. Whenever I select a channel it automatically disappear the next day. Th...

Feb 21, 2019 by Rahul Pravinbhai Sodagar

Videocon D2h - D2H Services issue ^Open

Complaint No. 690925909 for Customer ID 145743200 Complaint No. 691132420 for Customer ID 145743200 Sir, it's been 30 Hours no solution, is this good way to commit to the customers? Contact person- Mr Humayu supervised Mr.Vishal Ms Prem...

Feb 21, 2019 by GANESH SHUKLA

Videocon D2h - Facing the login issue ^Closed

Hi, I have raised a complaint long back to d2h customer email I'd and called them multiple items. They answer the call and discount multiple times. My problem is simple I'm unable to login to the d2h website or app to select my channel. It sen...

Feb 21, 2019 by Azeezullah A

Videocon D2h - Issue with connection ^Closed

My connection is still not activated after frequent calling and raising complain. my customer id is: 148269231 last two complain no. 690405174, 690605898 Highly unprofessional service by the D2H....

Feb 20, 2019 by Shailendri

Videocon D2h - No response from the company ^Closed

I am Videocon D2h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Although I have made my pack in 2 days struggle as customer care is pathetic. It takes hours to connect and anothe...

Feb 19, 2019 by MOHD FARAZ UL HAQUE

Videocon D2h - Unable to login/access D2H ^Open

This is regards to the Videocon D2H issue. I am trying to resolve the below issue since 1month. Customer care center/service is the worst. They don't sound knowledgeable. I am unable to log in using my registered mobile number. I have lodged t...

Feb 19, 2019 by Tanzeer Pasha

Videocon D2h - Suspended my account number ^Closed

Videocon suspended my D2H Account number 206207021 as per the new TRAI guidelines. I selected the channels as per the new plan and called on their customer care. The customer care representative asked me to pay 100₹ which I did but the servic...

Feb 19, 2019 by Anshu Srivastava

Videocon D2h - Desired package not delivered and humiliation ^Closed

Dear Sir/Maám, Since last one week, I was trying to make my own package of my choice as per the latest TRAI order in Videocon d2h channel. But, for the last week, it was not successful through the website. Finally, when I approached the Videoc...

Feb 19, 2019 by SURESH K B

Videocon D2h - No response from the D2H ^Open

I am Videocon D2h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Customer Care is pathetic, it takes hours to connect and another hour to speak to the supervisor. They never call ...

Feb 19, 2019 by B M SATHEESH

Videocon D2h - Customer service Issue ^Open

Hi, I have attached my whole email communication chain for reference. Please check the same. I have been following-up with Videocon d2h customer service for more than 15 days now & have no resolution. Please take my complaint & advise about ho...

Feb 19, 2019 by Parag Jagtap

Videocon D2h - D2H shows low balance even after recharge ^Closed

This is pertaining to our never-ending problem with Videocon d2h. We get a message for low balance on 15/2/2019 with a notice of disconnection by 16/2/2019. I called multiple times to the lousiest & incompetent team in the Call centre. They hav...

Feb 18, 2019 by RAKESH SHARMA

Videocon D2h - Unable to contact customer care ^Closed

Hi, I have updated my package online. But it is not getting applied to my account. I tried calling by sending email numerous times. But no one reverted back. Such a pathetic service by the company....

Feb 18, 2019 by Partha Dey

Videocon D2h - Unsatisfied Service ^Open

I am trying to contact the customer service centre for 2 days, but their system is not working for 2 days, getting the same reply whenever I call them. Even the staff is not ready to listen to my complaint properly. I am having an issue with th...

Feb 18, 2019 by Hitesh K Mali

Videocon D2h - Non availability of signal ^Open

I tried complaining to their customer care number regarding non-availability of the signal from the past 7 days. Most of the time it's busy and luckily even if it gets picked up they claim it to rectify it within 1 hour which never happens. Any...

Feb 18, 2019 by Sankalp Jain

Videocon D2h - Not providing proper service ^Closed

I choose channels for my primary and secondary connections according to TRAI, but Videocon is charging me more and showing other channels that are not in my list....

Feb 16, 2019 by Ashok AAher

Videocon D2h - Issue in the Subscription ^Closed

I and my other family members are using Videocon d2h from 3rd Feb 2019. All my channels got disconnected when I contacted their customer care they said trai has implemented new rules but my other family members did not know that was implemented...

Feb 16, 2019 by Mohamed Akbar

Videocon D2h - Recharge is not showing ^Open

We are done payment but the provider does not show recharge and service....

Feb 16, 2019 by Gautamkumar Sanjaybhai Dabhi

Videocon D2h - Recharged the d2h but service still not resumed ^Open

As per the talk with the d2h executive who informed me that I can continue with my old plan and told me to recharge with amount rs. protected. I recharged my d2h account on February protected. Still, services are not resumed. It is showing insu...

Feb 16, 2019 by Nageshrao K

Videocon D2h - Paid money but not getting service ^Closed

I am a customer of Videocon D2h. I have paid the amount but not able to select channels that I want to see. The company website is not working properly. Its customer care service is not responding. I have already sent email to the company regar...

Feb 16, 2019 by Akash Gautam

Videocon D2h - Unnecessary deduction of money from recharge amount ^Closed

Dear team, I am Narender Mehta from Shimla user of Videocon d2h customer id 117195733 in which package selected by me as per TRAI guidelines is not activated. I asked for the resolution. On this, they have charged me an additional amount of 20...

Feb 16, 2019 by Narinder

Videocon D2h - Balance mismatch and very bad service ^Open

Calling customer care from past 15 days but no help. complaint lodged complaint no 687130514, 687175936 Balance is around 450 expected and it shows a negative balance. Monthly pack activated by there side 2-3 times and website updated number...

Feb 16, 2019 by Umesh Borse

Videocon D2h - Dish not activated ^Closed

We gave the request for dish split of account and relocation. They relocated but they had not activated my line. I am daily calling customer care and sending mail but there is no response from them. They are disconnecting the call. I call custo...

Feb 15, 2019 by Nagesh kumar

Videocon D2h - No engineer visit for Signal Problem ^Open

I am having signal problem since five days. I am regularly calling customer care for engineer visit, but they are not lodging any complaint. Every time they say please call after 1 hr...

Feb 14, 2019 by Vipin Kumar

Videocon D2h - No one receiving calls since 15 days ^Closed

my customer id for videocon d2h account is 114858448.my rechrg expire about 8 days ago now i want to know about my recharg as well as how to choose channels etc customer care people not receiving calls or disconnecting or their number is invali...

Feb 14, 2019 by siddharth shah

Videocon D2h - Cheating Customers ^Open

As per the "trai" regulation have contacted videocon cc they asked me to select channels from their website their website not working well even though created my back there is mandatory channels which mentioned by "trai" so there is 100 channel...

Feb 14, 2019 by Sajin M

Videocon D2h - Not got channels according to mera wala plan ^Closed

I recharged for Mera wala plan (which includes 100 free air channels+10selected channels) that costed around 294RS monthly, I recharged 800 RS . But I got only useless free air channels.and customer care is also not responding. Please refund my...

Feb 14, 2019 by Shyamsunder upadhye

Videocon D2h - No service provided by videocon d2h ^Closed

i have been paying my bills regularly and still there is no service provided by my dth operator i:e videocon d2h and whenever i call at their customer care, my calle is hung up after transferring to various people....

Feb 13, 2019 by varun Kumar sharma

Videocon D2h - Worst Customer service ^Open

As per trai guidelines the customer has to choose the channel, from 1st February 19 till today Customer care or corporate office or nodal officer or help line contacts no not working. Web site or on screen problem shot out not possible. So a...

Feb 12, 2019 by Lalitmohan Satpathy

Videocon D2h - Recharge of D2H successful but i am unable to watch TV. Customer care is not supporting ^Closed

It is happening since long. Customer care of Videocon D2H are always annoying me. They looted me several times. I have done my tv recharge but they have not updated it in their system. Their customer support number will hit only after 40-50 att...

Feb 12, 2019 by Sourabh Mittal

Videocon D2h - D2H channels not seen even after recharge and helpline or Customer care numbers not reachable ^Closed

Complaint No -1 Today I had recharged my account, but channels are not seen. Screen showing error E18-4: sorry, you have insufficient Balance. And my account shows the amount on screen. Complaint No-2 As per trai I had chooses my channel but...

Feb 10, 2019 by ravindrarode

Videocon D2h - D2H Provider is making hard to choose my own plan ^Closed

as per new trai rules a consumer can choose his own plan,but videocon d2h has made the selection impossible,deliberately. there site is either not responding or loading so slow,its almost impossible to choose your own pack.at the same time if y...

Feb 10, 2019 by AMIT SHEKHAR

Videocon D2h - Fraud of videocon d2h ^Open

Videocon company is a scammer company they do fraud with me I recharge it on 4 feb of 199 and its 10 feb they disconnected my service and costumer care number not responding sue them ...

Feb 10, 2019 by Rajveer

Videocon D2h - No response from customer care ^Closed

I am trying to call them from past 2days for new rules and policy of trai to change my current D2h plan but there is no response. After invain efforts I recharged my account with same price as of previous plan and recharge from paytm is also su...

Feb 10, 2019 by Prashant Singhal

Videocon D2h - Videocon D2H channels not available ^Closed

I have already topped up my a/c balance, my channels are not as per my selection. Call centre in unresponsive and no action from D2H, just hiding behind the bush. Please refund my money and pay me compensation for unnecessary mental troubles. ...

Feb 09, 2019 by Karthik N Sarma

Videocon D2h - Chose mera wala plan for videocon d2h through customer care officer but he has not done well with th ^Closed

Called videocon customer care services and talked to customer care service officer there....chose mera wala plan by requesting him ....but now the channels that i hav chose are missing.....i hav subscribed for sony channels happy india pack and...

Feb 09, 2019 by Jyoti chauhan

Videocon D2h - Videocon D2H blackout inspite of having balance amount ^Closed

Channel blackout for last 5 days inspite of having balance in the amount.Tried to reach helpdesk through various means like mail,portal,call but in vain there is no response at all.Such a pathetic service...

Feb 09, 2019 by Viraj Palav

Videocon D2h - Worst Service from VideoconD2h Kerala ^Open

Dear all, This is to inform you from past 7 days I am trying to add and change my channel package but your cutomer support and website is totally down that we dont even have the access to do the same. So When I checked the feedback in tweeter ...

Feb 08, 2019 by Arun Nair

Videocon D2h - Videocon Recharge Not Received - No Customer Care Support ^Open

I recharged on February 05 2019 for a yearly pack. I did not receive my recharge. And my mobile number was linked to some other account without my knowledge. I recharged two times, one with mobile number, one with customer Id. Total deduction i...

Feb 08, 2019 by Mohamed Aslam

Videocon D2h - No Marathi channels available since 4th Feb 2019 till date ^Closed

Since 4th Feb 2019, no Marathi channels are available..on complaining with customer care the TAT given to resolve was 1hr still the issue is not resolved....

Feb 07, 2019 by Ravi Anand Holkar

Videocon D2h - Videocon D2H recharged but not given service ^Closed

Customer id 23018356 not given service they are cheated....

Feb 06, 2019 by Amit Kumar

Videocon D2h - No response from customer care ^Closed

From past 5 days I am trying to reach customer care to lodge a complaint regarding channels for which I have paid money but not broadcasted to me, I have tried by calling there customer care number, website every time I call customer care and e...

Feb 06, 2019 by Suman sarkar

Videocon D2h - New pack forwarded through d2h.com is not implemented ^Closed

My id on Videocon d2h is 193683073. I choose registered my new pack but same is not provided against my id....

Feb 05, 2019 by Arunabha Bandyopadhyay

Videocon D2h - Service not activated after recharge of Rs. 430/- ^Open

My name is Sarveshwar Chouhan, I had a Videocon d2h connection, my connection details are mention below Customer name: Sarveshwar Chouhan Customer ID: 136488216 The issue is that I have recharged Rs.430/- on 02/02/2019 against the selected chan...

Feb 05, 2019 by Sarveshwar Chouhan

Videocon D2h - My Videocon d2h custmor care not reciveing my call since 2 days ^Closed

My Videocon d2h Customer care not Receiving my call since 2 days says this number is buzy. I want to select a new channel as trai's list but d2h customer care not reiving my call....

Feb 05, 2019 by Ajay bhagat

Videocon D2h - Customer care not responding ^Closed

I am using Videocon D2H and from last four Days (31/1/19-3/2/19), I am trying to change my pack but customer care is not responding and their servers are down, moreover their site is not working properly and as per (trai) deadline was 31/1/19, ...

Feb 04, 2019 by Rakshit Dixit

Videocon D2h - Videocon D2H channels not visible despite paying money ^Closed

I have tried for almost 5 hours on 04/02/2019 to contact videocon d2h customer care executive, as I paid Rs 1000 and wanted to see the selected channels. Neither any one called nor I could select the channels through their web site. The web si...

Feb 04, 2019 by MANOJ RAMCHANDRA YERMALKAR

Videocon D2h - Videocon d2h account not logging ^Closed

After a lot of trying to log in my account no-126418491 for 3 or 4 days for subscribe about nrw packs as per trai,nothing is not possible,inspite of requesting by gmail and telephone many times,no body pays any heed to my words.plese take immid...

Feb 03, 2019 by J.Behera

Videocon D2h - Extra chanrge for NCF charge 190 exclude tax but customercare unable to explain. ^Open

I am trying to create our package as per trai. I have selected 4 bouquets cost 175(206.5 include gst). complay has added 190 (gst extra) for ncf even though i have not added extra free chanel. I have tried to call customer care but they were u...

Jan 24, 2019 by Puneet Tripathi

Videocon D2h - Videocon charged falsely ^Open

I have customer id 173643785. I have asked for De Installation on 14th DEC 2018 and Re Installed device on somewhere 7 Jan 2019. So I have been charged for period in between (14 Dec - 7 Jan) Could you please tell me how can i use d2h without an...

Jan 09, 2019 by Ravi Kesharwani

Videocon D2h - Not Activating new plans ^Open

Once the new packs n plans were announced for cable operators or d2h service providers, mentioning the deadline of 29th Dec 2018, I called my d2h service provider i.e. Videocon d2h Customer Care on 28th Dec 2018 at 10:07 pm, then they told me ...

Jan 04, 2019 by Frazul Haque

Videocon D2h - Channel not activated and charged for the same. ^Closed

In December 2018 when I called customer care, I came to know that cooking active channel was activated and I have never given any request for activating the channel. They are unnecessarily charging me from April 2018 some Rs. 47 per month. ...

Jan 01, 2019 by Sandeep Shetty

Videocon D2h - Mobile Application ^Closed

Your application d2h infinity working really horrible....we can't set our pack of channel.... useless app & boring....I m tired... wans to change my set top box as quick as possible.. . really bad experience with Videocon D2h...

Dec 30, 2018 by Virendrasinh vala

Videocon D2h - Videocon D2h set box remote is expired after 15 days of purchasing from Videocon D2h company. bad q ^Open

Videocon D2h set box remote is expired after 15 days of purchasing from Videocon D2h company. bad quality product, pankaj goyal Videocon D2h company customer sub no 188463382 reg mobile no .9457716562 customer care said " there is n...

Dec 19, 2018 by pankaj goyal

Videocon D2h - Discovery Kids channel not broadcasted as promised in the package ^Open

I have been using the Videocon D2H subscription since last 7 months (customer id : 156896655). The package I have subscribed is New South Gold sports package (screen print provided in evidence). As per the package plan and published by D2H, iam...

Dec 13, 2018 by Deepak Laxman

Videocon D2h - Amount deduction and deliberately pack changes ^Closed

My amount deducted and wrong pack acitivated and no resolution yet....

Dec 11, 2018 by Nikhilesh kumar

Videocon D2h - Unjust balance deduction ^Closed

My monthly plan for d2h is 319 rs. on 14th October I recharged for 415 rs and on 16th November I recharged again for 220 rs. My service ended on 8th December instead of 15th December. There was no additional service. Customer care is saying tha...

Dec 10, 2018 by Naresh Kumar

Videocon D2h - Balance detected from d2h account and service stopped ^Closed

I contacted videocon d2h customer care for the installation of d2h and they sent an service man to install it and they even charged me rs 450 as cash and later that day my service got stopped and when I checked the reason they told that my bala...

Dec 04, 2018 by L Senthil Manoj Singh

Videocon D2h - Installation service ^Open

Relocation case Dear sir I Unni c k. I'm videocon D2h customer. Then 17th Nov (Saturday) 2018 I complied on customer service regarding for relocated my house please give to installation. Customer service agent tell that time 450/- cut out your...

Nov 30, 2018 by Unni ck

Videocon D2h - Dth Channels not working even after raising complaint for 50 days ^Closed

Hi, This is Vijay here, from Bangalore, Karnataka. I've been using Videocon d2h from past 4 years now. Videocon d2h Consumer #: 145160103. I've updated to Omni hd plan on 29th September by paying 5000 Rs. But, I was not getting a lot of chann...

Nov 07, 2018 by VIJAY T S

Videocon D2h - Poor service ^Open

Not happy with customer service and the service provided by them, called them multiple times it fixed for timing being and starts again, fed up paying there visiting charge and the monthly recharge of 931 ,also have complained to the nodal offi...

Oct 16, 2018 by Kalpesh Ghole

Videocon D2h - Playing tricks ^Open

Sir, I got videocon d2h connection around 8 years back with customer id. 3779914 and satellite dvd Sl.No.411209780102292526 and card no. 41287940476. After sometime around 4 years ago i got new connection with new hd set top box for new room w...

Oct 04, 2018 by Bheemappa Bandikeri

Videocon D2h - Not refunding the money ^Open

I had decided to discontinue the Videocon d2h with effect from July 1st as the their monthly charges are quite high compared to their competitors. Before discontinuing i have confirmed the same with their customer care and they said, full re...

Sep 26, 2018 by Sudhakaran Mullath

Videocon D2h - Paid fees for upgrade to HD but not done after 8 days ^Open

I have paid the money for Videocon D2H upgrade to HD but till date no engineer have visited .Every time they give false commitments but not honoured. I need refund of money as i have taken HD from another service provider...

Sep 14, 2018 by ANIL KUMAR G

Videocon D2h - Double charging ^Closed

On 6/7th August I had used relocation service for transferring videocon d2h dish and installation from one location to another. I was charged 1000 for relocation and cable,connector charges. I had paid in cash to the service engineer. But Rs....

Aug 27, 2018 by Vijay solanki

Videocon D2h - Channels not provided after subscribing the platinum pack of videocon dth ^Closed

I have subscribed for a platinum hd pack by videocon d2h. They have taken off few channels without any prior notice. When contacted the customer care, they said they are negotiating with the channel provider and can only be aired once the deal ...

Aug 13, 2018 by Ishmeet batra

Videocon D2h - Videocon Service Provider Charge to customers for issues at Thier end ^Open

I have been Using Videocon D2h service since 2 years. After doing my 6 Monthly recharge services suddenly stopped. When I enquire with customer care they insist on sending technician at extra charges paid by customer. How can they do that? I al...

Aug 08, 2018 by Milan D Unadkat

Videocon D2h - New dth connection not completed ^Open

I have ordered for a new D2h connection last Friday 6 July 2018 at 1:17:00 am ist It was promised that installation will be completed in 48 hours, it’s more than 5 days now, I didn’t receive any call from your engineers for installation...

Jul 12, 2018 by Padmanaban P

Videocon D2h - Video Recording disabled ^Closed

Few days back there was a software update to my set top box and since then my usb recording stopped. So I registered a complaint (ref# 601967493) on June 24th . The next day the engineer came and informed that my set top box model doesn't sup...

Jul 04, 2018 by Siva

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