Videocon D2h
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Complaints
Videocon D2h - Related DTH Open
My monthly recharge amount is ***₹ but they are charging ***₹ per month Customer ID:*********...
Feb 19, 2020 by Sanjay Dodiya
Videocon D2h - Wrong charge Open
Dear D*H, I had wrongly recharge in different customer I'd. Wrong I'd - ********* Actual I'd - ********* Amount - ***. I request you please do the needful. Because your customer care executive and floor incharge i...
Feb 14, 2020 by Sumit thakur
Videocon D2h - 2 months extra validity not given Open
I went to my uncle home for pongal holidays leave. I arranged TV and videocond*h setup. I called videocon d*h customer on ** JAN **** and asked for any offer is available for my UNCLE's d*h account. I was told that if I recharged for **** rupee...
Feb 09, 2020 by Balasankaravadivel
Videocon D2h - Cheating and fraud against plan recharge Open
Every where their is an advertisement they view only those channel which you are willing to pay as i have selected some plan now they are charging *** rupess as network connectivity charge now i have selected some channel and now the total cost...
Feb 07, 2020 by Javed
Videocon D2h - Reg contineous reminder massage clip flashing on Tv screen for recharges Closed
Inspite of our regular complaints n nemorous of ph calls.... for the Repeated request ... "Tht we do not want any reminder recharge clips on tv screen for recharge of our subscription"... yet nothing is done . Only false assurances are given ...
Dec 25, 2019 by Himanshu B Shah
Videocon D2h - Refund Request RsCustomer ID Closed
Hi team I have registered the request of temporary deactivation of my Videocon d*h having Customer ID ******** on July **, **** with Request ID *********. My Videocon d*h balance was Rs. ****.** on that day. I have requested to extend th...
Dec 22, 2019 by Sanjeev Kumar Jain
Videocon D2h - Product Engineer not comes Open
*********, *********, *********, *********, *********, These are the several complaint numbers on different dates. I'm also complaint raised supervisor level, Manager level but problem not solved. I'm wasting my precious time * hour in every d...
Nov 17, 2019 by Narendra
Videocon D2h - Third class service of videocon Open
We have on the dish in my home after * year then videocone d*h worker fit the dish at my home but the Chanel are not show after that i have call the customer care and they give me suggestions to file a complain in d*h office they called me the ...
Nov 11, 2019 by RATHOD YOGESH
Videocon D2h - Activate channel without permission Closed
Videocon d*h company activate channel rangmanch active and movie active without my permission and charges ruppes ***.** . And they charged double of rangmanch active. When I complaint about the problem then their customer care people not give ...
Oct 22, 2019 by Prashant kumar
Videocon D2h - Recharge not done amount alone debited Closed
Recharge done for *** rupees. Not yet recharged. Money also not refunded. Called customer care more than ** times. No proper response....
Oct 22, 2019 by Nandini
Videocon D2h - Money not Refund Open
Respected sir.. Main Tapan Dutta .mera d*h id hai *********.oct *tarikh ko nain *** rupiya recharge kiya.or **th oct mera *** rupiya kat liya.iske bad customer care me har roj aj k din tak main cl kiya ...lakin mera paisa avitak refund nahi...
Oct 22, 2019 by Tapan Dutta
Videocon D2h - Not provided the service and no money refund Closed
I have booked for a new connection online for an amount of Rs. ****. Money got debited from my account on Tuesday showing the transaction is a success . But I haven't received any reference or customer ID number on SMS / E-mail till today. Whe...
Oct 16, 2019 by Shijin Mohammed
Videocon D2h - Videocon Omni HD Annual Pack SCAM Cheated Open
Hi, I had purchased the Omni HD Channel Pack Annual during Mid January ****. Complaint No. ********* The OMNI HD Pack is for annual recharge and it included all the HD as well as SD Channels including sports and regional available wit...
Oct 15, 2019 by Aditya Bhawnani
Videocon D2h - Channel Mapping Issue since very first day of installation Open
I BOUGHT VIDEOCON D*H AND SINCE VERY FIRST DAY THERE IS A ISSUE OF CHANNEL MAPPING, LIKE IF I AM WATCHING *** CHGANNEL(SAB TV) BUT SUDDENLY THEY START BROADCASTING STAR SPORTS ON SAME CHANNEL AND IN DETAIL SAME CHANNEL FEEDS ARE COMING THAT YOU...
Oct 14, 2019 by ABHILASH PANWAR
Videocon D2h - Recharge done and amount got debited Account is still disconnected Open
I have videocon d*h and recharged for *months with ***rs on **th October ****. The amount got debited from the account but still the d*h account remains disconnected. When we called the customer care to enquire about service we didn't get a pro...
Oct 13, 2019 by Manikandan R
Videocon D2h - VIDEOCON SETUP BOX REPLACEMENT SERVICE NOT DONE AFTER LONG TIME Open
Dear Sir I Amit Gor Videocon D*h Customer ID is ********.I Videocon D*h service use last * years.we are problem found in setup box on **/**/**** we are unable to watch any chanel and I am allready Recharged advace * month.I have filled compla...
Oct 12, 2019 by Amit Gor
Videocon D2h - Selection of channels Reg Open
Hi, Videocon D*H is not accepting my selection of channels. On receipt of the SMS message from TRAI on my phone, I have made many attempts to create my own package by selecting the channels I wish to see and the ** channels mandated by ...
Oct 09, 2019 by Dineshan P Karunakaran
Videocon D2h - Default ID recharge Closed
By default recharge to my old Videocon D*h account of rs *** only. I want that back otherwise transfer to new videocon d*h account. ...
Oct 02, 2019 by Vaibhav Vilas Kesarkar
Videocon D2h - Amount recharged but channels not activated Closed
We have been recently shifted from Karnataka to Maharashtra. We requested for new connection to customer care, and they told they will charge *** R.s for new connection. Next day the service guy came and set up the connection and took *** R.s. ...
Oct 01, 2019 by Mahesh
Videocon D2h - Deactivated service before 4 months Closed
They offer me one year package in Dec ** & they told me that validity of this recharge is jan ** but they discount there services in September ** so L want to file my complaint against videocon d*h...
Sep 30, 2019 by Dinesh kumar chol
Videocon D2h - Recharged 700 rs still not working Closed
Recharged for ***₹even after *days no service called coustemer service no use...
Sep 22, 2019 by Vinod sebastian
Videocon D2h - Videocon D2H Cheated with HD Omni offer many customers Open
Videocon D*h has without any notice deactivated * yr long term plan which I had activated on Oct **, ****. The package is OMNI HD. On calling the customer care, the executive advised the operator has moved me to individual channels subscription...
Sep 17, 2019 by Deepak Singal
Videocon D2h - Set top box not replaced Open
On *st September, I raised a ticket on d*h via mail to change my remote as my remote was not working. I was assured that a service engineer will visit me within * working hours and a message was also received stating that an engineer will visit...
Sep 17, 2019 by PRANAB MURARI
Videocon D2h - Want to discontinue my d2h service Closed
The service is not good and when we call cc they only advise us to call mehaninc....
Sep 13, 2019 by Ayush
Videocon D2h - Wrong Deduction / Recharge Cheating Closed
I have recharged my D*h Customer Id ******** with *** rs which is my pack for ** days. But Videocon D*h disconnected my service after ** days & auto renewed my account with * days credit. Means they are charging me rs ** more for * days credit ...
Sep 08, 2019 by Swapnil Chavan
Videocon D2h - Wrong Information Given Closed
On ** August, I filled a complaint with d*h as on some channels the signal was not available. On the next following day, an engineer visited and after checking all components, he told me the issue is with my set up box. I told him to replace it...
Sep 05, 2019 by Mayur Dasgupta
Videocon D2h - Reduced validity of recharge done Closed
This is the *th time I have been facing the problem. Whenever I do recharge in the d*h they show me the actual day of the next recharge date but afterwards, they reduce it by * to * days every time. They are doing this again and again please so...
Sep 03, 2019 by Khushbu Mishra
Videocon D2h - Set top box is not working Closed
Complaint no. *********. My set-top is not working. I have raised complaint about that on date **/**/**** but every day my complaint got closed by fake comments. Till now no one visits to resolve the problem. In my family, everyone is waiting t...
Sep 01, 2019 by Arvind Sharma
Videocon D2h - Poor service received Closed
Videocon service is poor from last Saturday my box is off but no problem solve till date I have call customer care many time. I m really fedup now I m going to consumer forum. ...
Aug 28, 2019 by Anami Prasad satsangi
Videocon D2h - Set up box not working Closed
I recharged after * monthwith ****/- but the set up box is not working Now they r asking me for ****/- rs to change the set up box I don't want to use the service and now i want my recharge refund done on **th August ...
Aug 27, 2019 by Ankit Srivastava
contacted multiple people described my information to all the support persons namely: Ankush, Rajender, Meera, Abhishek Nanda, Sonia, and one senior supervisor as well namely Saurabh, another escalation to Neha the supervisor, Lastly escalatio...
Aug 22, 2019 by Harleenk
Videocon D2h - Pathetic Services. Open
Recharge done but error existing where the services should have been given instead. When contacted customer care they have just one word to say that is Sorry . I asked for refund which they refused for, why the hell you fool people. Why can't y...
Aug 17, 2019 by Prerna Chauhan
Videocon D2h - Cheated by videocon d2h Closed
My videocon service is not funtionl for last * days and I have been complaining tot the customer care and service engineer for resolution. The complaint was registered and since past * days I am being promised by D*H customer care that the mat...
Aug 16, 2019 by shashi singh
Videocon D2h - Refund not credit Closed
I had complained regarding service to Videocon d*h, one of service engineer visited and solved set up box problem. I had paid rs.*** cash to service engineer but aslo rs. *** is debited from my d*h account. Followed since long to get my debited...
Aug 16, 2019 by Yaseen patel
Videocon D2h - Pathetic customer support Open
I requested an engineer visit to solve no signal issue on **th Aug and was promised that the engineer will visit in ** hrs. I stayed back home to attend the engineer for a full day and then follows up the engineer, he just rudely said call him ...
Aug 14, 2019 by Santos Sundaray
Videocon D2h - Service get disconnected Open
I complained my D*h is showing the signal not available problem on *-Aug-****. They sent one person to fix that issue. I paid the amount of Rs. *** cash to that person. After a few days in my d*h account, they deducted money Rs. *** for that se...
Aug 13, 2019 by Dharmalingam
Videocon D2h - Channels.are not active Closed
I have been facing this since * days. Calling customer care service center atleast * to * times a day. But no solution. They changed my plan.all of a sudden and.when I activated another plan, SD channels.are active but no HD channels.are active...
Aug 10, 2019 by Nagaraj
Videocon D2h - Service not received Closed
As my d*h package was getting over I renewed the same with required packages of my need. Even after making payment if Rs. *** and ** hrs have passed and not got my services active. I have tried to reach the D*H operator via their phone no.s giv...
Aug 06, 2019 by Aditya Naik
Videocon D2h - Recharged still asking for paid services to active Closed
I have recharged the videocon d*h today i.e **.**.**** for Rs.***/-. The d*h is showing Balance of Rs.***/- on my Tv, still the services is not activated & giving an error Insufficient balance. I did whatever is mentioned in that error, i c...
Aug 06, 2019 by RUKESH R POOJARY
Videocon D2h - Sony Ten 3 HD not coming Open
My name is Tejas Dave resident of Jamnagar Gujarat. I have got connection with D*H,I have subscribed Sony Happy India Platinum HD which cost Rs. **.** + GST. This package includes ** Channels. Among them Sony Ten * HD is, I do not receive it. ...
Aug 05, 2019 by Tejas
Videocon D2h - Pathetic service Open
The following is the email I wrote to Videocon d*h customercare: I am writing this mail to inform you of the pathetic service your company provides. I had lodged a complaint for change of remote on Friday * August ****. My wife had alr...
Aug 04, 2019 by Saurabh Pagdhare
Videocon D2h - Money deducted but channel not coming charging more Closed
I have enrolled for * top up Sony-Ten* channel for watching India-WestIndies match. This channel is advertise when we call Videocon D*H consumer call. Company deduct the money but channel was not coming. I have called their customer servi...
Aug 03, 2019 by Kalrav Shah
Videocon D2h - Services not provided with money deducted Open
My d*h Services stopped functioning * months back. After Repeated Recharges it still shows "E **-* Insufficient Balance" though the Balance amount is continuously deducted from my account with no services provided. After Repeated efforts to tal...
Aug 02, 2019 by Jickson K
Videocon D2h - Unnecessary they charge money Closed
I was using Rs.*** scheme and recharge but suddenly without any intimation they changed my scheme for Rs. ***+,when I spoke to customer care,they say that it is by default so we cannot help,so they asked me to pay Rs *** and I payed it, Now su...
Aug 02, 2019 by Muthu
Videocon D2h - Signal not available Closed
Hi, D*H is not working at my home from **nd July **** and raised many requests but no use. Every time same response - "Technician will resolve the issue today" but not yet. Could you please resolve my issue as soon as possible. Srikanth @****...
Jul 30, 2019 by Srikanth GJV
Videocon D2h - Videocon d2h care automatically add bhakti channels Open
Hlo sir Videocon d*h had called me for the channel but I refusedDespite this, he set up the channel himselfDue to which the validity of my one-and-a-half month was cut i also put my complaint in videocon d*h care but complaint not solved by ...
Jul 30, 2019 by Sunny
Videocon D2h - Pathetic customer service by Videocon D2H Closed
On *th July, i recharged d*h against the phone number ********** with amount Rs.****. Since, it was wrongly mapped to a customer id, setupbox was not recharged. Request you to refund the amount from setup box id ******** so that i can recha...
Jul 27, 2019 by Biradar
Videocon D2h - ID . Not interested due technical complaints Closed
Had called so many times to resolve the connection problem but till date not resolved. When asked about the refunde of my money the representative asked that they don't have system for refund and all....
Jul 26, 2019 by Umesh Saxena
Videocon D2h - Unethical amount deduction from account Closed
I am using D*H (formally known Videocon D*h) connection. I logged a complaint on ** July **** regarding invalid/illegal deduction of Rs *** from my account. Complaint number is - *********. It was supposed to resolve by ** July ****. I called ...
Jul 22, 2019 by Anchal Swarnkar
Videocon D2h - Validity Reduced by 3.5 months Closed
I don’t want the *** number channel thriller active. Due to activation of this channel I lost validity of three and a half months The validity was **/**/**** and now it became **/**/**** Cancel my *** number thriller active channel and give...
Jul 21, 2019 by Swati Bhavsar
I booked my videoconferencing d*h connection *.* week ago and was assured that it would be installed within ** hrs. But nobody came to install it. I made a complaint online and I was again assured that next day it would be installed. I have b...
Jul 20, 2019 by Yashvir
Videocon D2h - My DTH balance amount not refund even though close the account DTH Open
As I had a Videocon D*h connection since from ****. From last month some of the channels not working I made customer complaint. Videocon registers my complaint and service engineer visit. He told that inside the TV D*h board having some problem...
Jul 18, 2019 by Raja.K
Videocon D2h - Videocon d2H not installed even after 11 days of paying full money Closed
I paid for full Videocon D*H connection on *th July and have been calling them since. They haven't still installed the service even after calling them almost daily. Their customer service representative doesn't know anything and keeps saying it...
Jul 18, 2019 by Vinay
Videocon D2h - Videocon D2H services not given Open
My CID ********. In spite of several calls and emails to their customer care, the company is not bothered to install D*H at Bhubaneswar after the relocation. I am requesting them to refund the balance of Rs ****/- which they are not doing. Need...
Jul 15, 2019 by A R Raghavendra
Videocon D2h - Recharge related issue Open
I have a recharge of Rs. **** on dated **.**.**** for Videcon D*H customer ID No. ******** in name of Rajesh Modi. As per company policy if you recharge for month ** you will get the benefit for one month recharge. My pack is of Rs. ***. So my ...
Jul 13, 2019 by Rajesh Kumar Modi
Videocon D2h - Videocon installation not at all done Open
On *th July, I have purchased a videocon d*h set-top box through their online website and received a receipt where they mentioned that installation will be done in ** hours. However, I did not receive any confirmation call or message about this...
Jul 11, 2019 by Venkat Prasad
Videocon D2h - Installation not done Closed
I booked a dth connection of Videocon D*H set top box through their site d*h.com on *th july by paying ****rs & they promised *hours express delivery and Installation. The day passed, but no engineer came. The *nd day they promised to install i...
Jul 07, 2019 by Soumya kanta mohanty
Videocon D2h - Videocon D2h activate wrong pack and charged Open
I dial the number *********** to active the Channel Kids Active as per comp. message comes, but wrongly they active channel no-***(Active Theller). I logged a complaint No-********* to resolve my issue, they deactivete this pack but do not refu...
Jul 05, 2019 by NITIN TYAGI
Videocon D2h - Service not provided and rude behaviour Open
Have shifted my house and raised a request for relocation of d*h antenna, got an sms also confirmation from d*h customer care team that it will be resolved within **hrs however its *days still no call no sms no update. When i tried reaching the...
Jul 05, 2019 by Ekram ali
Videocon D2h - Videocon D2h relocation Closed
Videocon D*h connection customer I'd ********* complaint number ********* yesterday evening *.** pm called customer care for D*h relocation later today morning **am again customer care to cancel the videocon complaint that connection is done m...
Jul 04, 2019 by Rathish kumar lk
Videocon D2h - Lack of service not solving any problem Open
Actually, I got two times victimized by Videocon d*h. The first time was in the month of May **th ****. My videocon d*h set-top box was not working it got stuck. I cannot watch any channel from that day then I have call customer service centre ...
Jul 04, 2019 by Shashank Goud
Videocon D2h - Complaint not attending Open
I have lodged my complaint number ********* **.**.**** at *.** pm for setup box hanged (tv not working (d*h symbol is displayed after that nothing happens.). Without attending my call by person/phone complaint closed as "Auto Resolution". Again...
Jul 03, 2019 by NRKVN Kumar
Videocon D2h - Automatic changed the package Closed
Every month I am recharging with *** Rs and in that there is some selected channel for which I have created a pack as per TRAI rule. The pack was already created * to * months back itself. After creating pack auto get locked then normally every...
Jul 02, 2019 by Syed imran ahmed
Videocon D2h - Cheated on name of offer Open
I didn't recharge my account for * months.they given offer if I recharge *** they will give *** balance.Now they are saying there is no such offer....
Jul 01, 2019 by Shaik Hussain
Videocon D2h - Videocon d2h not installed Open
Videocon d*h not installed till today and there was no response from the service centre. We had paid money through online....
Jun 29, 2019 by Modugula naveen naidu
Videocon D2h - Cheated by Videocon D2h Open
Channels were not coming from ** days and we kept calling everyday video to check the status. They keep saying us to wait for * hours every day. They accepted that they have charged us unnecessarily without providing any service and delaying to...
Jun 28, 2019 by Hema Balu
Videocon D2h - Recharge failed but amount was deducted from bank a/c Open
Sir/Ma'am, I recharged my d*h account yesterday which failed but the amount was deducted from my babk account. I paid through debit card. I filed a complaint on the videocon website twice but didn't get any reply. Kindly either refund the mon...
Jun 26, 2019 by Vaishnavi Singh
I had recharged videocon d*h account with customer id ********* and registered mobile no. on **th June ****. For the first time I was paying **** Rs via paytm and in the website, during payment, it failed in videocon payment page and I got an e...
Jun 24, 2019 by Avinash Verma
Videocon D2h - Videocon D2H charging me unfairly Closed
I am a videocon D*H customer with customer ID *********. Every now and then, there is some problem with D*H signals and whenever I call customer care, instead of resolving the problem from their end, they insist on sending an engineer to my hom...
Jun 16, 2019 by Shubham Saxena
Videocon D2h - For terrible and disrespectful customer service Open
I have been calling videocon d*h for the past * days trying to get my TV to work. Every time I could get them to connect. They said their system isn't working call after ** mins. Even * months back I had faced a similar issue where they asked m...
Jun 16, 2019 by Rhythm
Videocon D2h - Channels not visible on d2h Open
I have shifted my house and raised a complaint with videocon d*h , they took almost ** days to fix after multiple calls and escalation.However on the same day it was not working again. I have raised a separate complaint , it is almost one week ...
Jun 14, 2019 by Balaganesh
Videocon D2h - Misguided from customer care about amount of recharge Open
i had asked amount of recharge to customer care of videocon d*h .they gave me amount of rs **** for * year recharge. i had done recharge of above said amount on **th june ****.as it is recharge for * year,my validity should be till **th june *...
Jun 13, 2019 by abhay rameshchand bora
Videocon D2h - Tripple charging for reallocation of dish by Videocon D2h Open
I have raised complaint to d*h on ** may ** for tripple charging for reallocation of my dish from one wall to another wall at same location, i was told to pay *** rs as charges which I paid in cash, later ***+ *** =*** rs where deducted from my...
Jun 10, 2019 by Hitesh Sathawane
Videocon D2h - Service expire before the due date Open
Sir, I will send the request Chanel activation by mail to Videocon D*H for only star sport hindi but itself active all pack at their end. I will complaint therein customer representative but they are doesn't refund amount on my account & serv...
Jun 10, 2019 by Mahendra Ashok Patil
Videocon D2h - VIDEOCON D2H WORST CUSTOMER SERVICE Closed
Do not purchase videocon d*h .it provide worst service.I complained on **th may regarding signal lost due to cyclone in Bhubaneswar.customer care committed that there will be engineer visit in ** hour.today is Even after ** days this complain n...
Jun 09, 2019 by AKSHYA KUMAR MISHRA
Videocon D2h - Not responding for reinstallation & wrong PIN tracking in D2h system Open
I am a videocon d*h user with customer id ********. Since from last *rd May ,due to cyclone Fani my D*H service has stopped.I have complained on **th May regarding re-installation and got confirmation from the customer care executive that with...
Jun 08, 2019 by Sridhar Mantry
Videocon D2h - Videocon new d2h connection not set Closed
I have ordered a new HD box from Videocon on d*h website on *th June ****. They promised that within ** hours the connection will set. But they didn't come to * days. I have contacted their customer care, they have escalated the issue * times. ...
Jun 08, 2019 by Suganthi
Videocon D2h - Service charges levied on customer when its providers fault Closed
I have videocon dth connection and the dth stopped working * days ago.I raised a complaint and a guy came to fix that. There was no issues from our side and the guy said it happened because of some version up gradation. And then demanded *** fo...
Jun 08, 2019 by Kratika singh
Videocon D2h - Videocon D2h not working for last 21/2 weeks Closed
Videocon D*h service is not working for the last **/* weeks. Everytime I call they raise a new ticket, and the ticket is being closed by their so call useless service engineer without any reason. Even speaking with their supervisors does not he...
Jun 05, 2019 by Anoop Singh Tomar
Videocon D2h - Amount has been deducted from my D2H account Open
Without my notice Rs. *** has been deducted from my D*H account towards engineer service though the engineer has not visited. When I ask to revert the amount to my account, they are always kept on going creating a new ticket and ignore the olde...
Jun 04, 2019 by Ramulu S
Videocon D2h - DTH SERVICE Closed
Hi, There is worst service from videocon. I called for installations, they are doing and also not giving the service. Also refunding the amount. Please resolve the issue. And customer service very poor service Thanks...
Jun 04, 2019 by RAGHAVENDRA HOSAMANI
Videocon D2h - Payable channel are not shown Closed
after being recharged i am not able to see any of the tv programs for which i had paid and after informing the customer care they did not solve it ...
Jun 04, 2019 by supriya kumar ghosh
Videocon D2h - Setup box not loading Open
I have an issue regarding the d*h company that the setup box loads until ***% and stops showing the home page. This problem is around * to * days and we couldn't get any response from the company. We have * connections in our family and the oth...
Jun 02, 2019 by Poojith goud
Videocon D2h - Not delivered product Closed
I have asked the customer care people to replace the remote on May **th. They have taken a complaint but not responding even after * days....
Jun 01, 2019 by VENKATA SESHU
Videocon D2h - No signal after recharge Open
ITS REALLY A BAD EXPERIENCE WITH VIDEOCON D*H. *. THE SET-TOP BOX IS CHANGED WITH THE COST OF **** SIX TO EIGHT MONTHS EARLIER. *. THE OLD SET TOP BOX WAS TAKEN BY THE ENGINEER HIMSELF WITHOUT ANY COST. *. THE TELEVISION WAS DAMAGED BECAUSE...
May 31, 2019 by S.K. SHARMA
Videocon D2h - Refund of amount Open
During a visit on **May, engineer charged Rs *** cash for the service. On ** May same amount was also deducted from my d*h balance. Since that day I was complaining at customer care but solution done. They always lodge a new complaint and new t...
May 30, 2019 by Amit Goyal
Videocon D2h - Channels are stopped unnecessarily Open
I have recharged my Videocon d*h account on **-may-**** with Rs.*** for my Telugu channels package...on **-may-**** they stopped all my channels for no reason..(uncompletion of one month package).I tried calling customer care almost ** times.Th...
May 30, 2019 by Sneha Tokala
Videocon D2h - Not giving service to Videocon d2h costomers and cheating by costomer care executive Closed
I have been completing to Videocon d*h costomer care again and again but Videocon d*h costomer care executives not solved yet my Videocon d*h problem ....
May 30, 2019 by Mihir Kumar Ray
Videocon D2h - Signal not available Open
Last * days there is no signal in my set of box. Daily I call customer care service. But there are no benefits. They said after * hours the problem will solve. Before * weeks one signal problem is found. I informed the customer care. After ** h...
May 27, 2019 by Varghese Mathai
Videocon D2h - D2H no signal for 5 days Open
My Videocon d*h does not have a signal for the past * days. Repeated calls every day assuring that a technician will visit in *hrs/**hrs. Not a single call so far....
May 25, 2019 by Sundeep
Videocon D2h - My most favourite channel is removed from platform Closed
My old mother watches only JINVANI religious channel. But Videocon company removed that channel from there platform. I request for it continually but anybody doesn't respond....
May 25, 2019 by Prashant Gandhak
Videocon D2h - Videocon D2H Set top box not working Open
I have been using Videocon d*h from one year. Now I feel regret with services. My customer id *********. It is been ** days, ** complaints I filed. But the issue is not resolved. One engineer has come and changed set box and remote, taken money...
May 24, 2019 by Raghu P
Videocon D2h - Videocon dth signal problem Open
After several complaints with Videocon customer care, they are not solving my DTH signal problem since last ** days. Complain No: ********* Date of complain **.**.**** my customer ID: ********...
May 23, 2019 by SUNITA PRUSTY
Videocon D2h - Paid for D2H connection but not installed Open
I applied for Videocon D*H connection online on **th May by paying Rs ****. Then I got a call from their engineer and he said I will come but I will charge more *** Rs. So I contacted customer care to get to know why there is more charge as suc...
May 22, 2019 by Sandesh Pawar
Videocon D2h - Videocon d2h not providing service since 20 days nor is it refunding payment Open
My Videocon D*h service has been down since last ** days. I have lodged several complaints with their customer care and they mention multiple times that they would resolve within ** hours/** hours while it has never been resolved. Finally, bein...
May 21, 2019 by Devadatta Sahoo
Videocon D2h - Request for service engg Closed
Very worst service for * days. I am requesting for service engg to set the dish antenna. Customer representative staff always responding like we escalate the issue it will get resolve within * working hrs. Sr. Supervisors are very arrogant. The...
May 20, 2019 by Niranjan Nahak
Videocon D2h - Recharge not shown Closed
I have done the payment via Paytm on ** May ****. Still, on ** May ****, my recharge is not shown in my account although Paytm is showing payment done. Also, the customer care service is not doing anything to resolve it....
May 19, 2019 by Brijesh kumar
Videocon D2h - Videocon D2h is not refunding my money even after 15 days Open
They are not refunding money and doing unnecessary harassment. I have done recharge through my credit card and it got failed when I request them for a refund they are simply harassing. I have raised complaint id two times as follows ********* o...
May 18, 2019 by Biswajit samal
Videocon D2h - Videocon D2h signal not found Open
From **th May ****, my d*h connection is not working and its display only signal not found the message. I call d*h customer care on the same day and ask for assistance they said within ** hr engineer will visit my location and will solve the is...
May 18, 2019 by Rajendra natha bhalekar
Videocon D2h - Delaying in refunding additionally deducted relocation charges for D2H unit Closed
I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h ...
May 17, 2019 by PARAG HADKE
Videocon D2h - Cheating by the company Open
Videocon Customer ID: ******** I wish to bring to your attention a clear case of cheating by Videocon D*h. I hereby recite the sequence of events where the company has cheated me of Rs.****/- and have denied refund on flimsy ground. I would gre...
May 11, 2019 by PRADEEP P
Videocon D2h - Worst customer support Open
I have relocated from Hyderabad to Bangalore. I am using videocon for more than * years. Relocation charges Rs. ***/- collected by installation engineer as well as the amount deducted from the account. I have called customer care for more than ...
May 10, 2019 by Shahul
Videocon D2h - Cheated the customer Open
I have raised a request to relocate my D*h from Chandanagar to Ameenpur in Hyderabad on *th May. First, they said within ** hours issue will get resolved. But May *th one person called me they said we will do it after that one person came deins...
May 10, 2019 by Veeresh Puchakayala
Videocon D2h - Connection re installation issue Open
I had raised a request for the reinstallation of my d*h connection as I have relocated within the same area. It has already been ** days since I raised the request but still, the reinstallation is not done despite registering multiple complaint...
May 05, 2019 by Tejaswi Chandra
Videocon D2h - Regarding set top box replacement Closed
Complaint placed for no signal available on **th April ****. After ** hrs technician visited my house and said the set-top box needs to be replaced. Then the complaint is closed without the issue being resolved. Even after * week, the technicia...
May 02, 2019 by Guna sekhar
Videocon D2h - Service provider not ready to do re installation Closed
I relocated from Banashankari to Kalgena Agerhara in Bangalore. I raised the relocation request they said it will be *** Rs. I agreed and they removed the d*h dish in Banashankari. I called customer care nobody has come to install on Monda. It ...
Apr 30, 2019 by Bakthavatsalan Perumalsamy
Videocon D2h - Engineer not showing up to resolve the issue Closed
I am raising a complaint every single day from **nd April **** with Videocon d*h customer care to fix my set top box which won't turn on. Every time I call them they say your complaint has been raised and escalated. We will resolve it by today ...
Apr 29, 2019 by Kiranmayi
Videocon D2h - Denied in choosing TV channel packages of my choice Open
Automatically videocon d*h has added a mirror package to my account (second connection of d*h) even though I have one TV and they subscribed me to the big list of channels. I have requested multiple times to remove that unselected packages and ...
Apr 26, 2019 by Sridhar
Videocon D2h - Services request not attended Open
Complaint placed for replacement of faulty setup box on **st April ****. After ** hrs nobody attended or resolved. When called customer care on **nd they escalated the issue promising an * hours period. After * hours still, nobody attended. Aft...
Apr 25, 2019 by Karthik
Videocon D2h - Cheated by the D2H Closed
Third class services by the D*H. My subscription ended on **th April’ **** but without intimation, the package is being activated and the charges are getting deducted. When called on call centre they mentioned that Videocon D*H have directly ...
Apr 21, 2019 by Jayant Pandit
Videocon D2h - Not able to watch TV Open
We are facing problems regarding Videocon d*h. Earlier from **th Feb **, we were not able to watch channels smoothly from last three days. We are not able to watch a single channel on Videocon d*h. We are desperately trying to call the customer...
Apr 19, 2019 by Sachin Patil
Videocon D2h - Fraudulent behavior by the company Open
The below is the content of the email I've sent to customer care * days back and still haven't heard back from them. They are not answering their call centre numbers from my registered mobile number. Email Content: Customer ID: *******. We ha...
Apr 19, 2019 by Jasman Arora
Videocon D2h - Signal not available all the time Closed
I am getting signal not available for most of the time for most the channels. Customer Care number is always busy and even not being informed over IVR how much approximate waiting time for getting connected to CC representative. Facing this pro...
Apr 17, 2019 by Parag Ramesh Uchit
Videocon D2h - Not responding from the last 2 months Closed
One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.***, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see an...
Apr 15, 2019 by Surya Prakash Jamalpur
Videocon D2h - Package not delivered Closed
A few weeks now we do not get the channels we subscribed for and already paid an annual renewal fee in Jan ****. Despite a balance of over **** rupees, we do not get any channels that have been subscribed....
Apr 14, 2019 by Sujeetha
Videocon D2h - Not following TRAI order Open
The latest TRAI implementation for Cable TV says apart from ** mandatory DD channels, subscribers can choose their own ** channels (Free or paid) to make up a total of *** channels for NCF of *** Rs. But Videocon D*H has prepared their own bas...
Apr 14, 2019 by Pradeep D
Videocon D2h - Adverse service and support from customer service Open
I am a regular subscriber for D*H for last ** years. After implementing the new TRAI guidelines, the service part from D*H becomes adverse and none of the customer care executives supports in choosing the plan or confirm the request which we ra...
Apr 13, 2019 by UMAMAHESWARA RAO
Videocon D2h - Channels not working Closed
I have * connections. Some channels are not working for both the connections. I have tried to call the customer centre. The number is not reachable. When the number connects very rude customer service people ask to call after ** mins and still ...
Apr 13, 2019 by Mr Lotlikar
Videocon D2h - Package not delivered and denied to refund back Open
I am extremely disturbed with the pathetic service of d*h customer care department. I have been an HD customer for more than * years with * connections at home and always paid for annual packages in advance. Somehow without informing me my pa...
Apr 13, 2019 by Anjalee Arora
Videocon D2h - D2h website cheating customers Closed
I have * connections of Videocon d*h at home. As per the new regulations when I try modifying channels for one connection, the same set of channels gets activated for all connections. Videocon is cheating customers through its hopeless website ...
Apr 13, 2019 by Ajey Simha
Videocon D2h - Channel not work still balance available Closed
I have videocon d*h connection and balance is **** but a few days ago they remove all channels and still not on. What problem to them. Please do the needful....
Apr 12, 2019 by BHAULAL GOPINATH NAGARE
Videocon D2h - D2H not working from past 3 months Closed
Videocon D*H the worst service provider I have seen. They don’t seem to take their customers seriously at all. I’ve been ringing their customer care numbers for days now and the people don't know how to respond to customers and they cut the...
Apr 11, 2019 by Manjunath K
Videocon D2h - हमारे चाईनल बार बार बंद हो जाते है , उनका फोन भी नही लगता Closed
...
Apr 11, 2019 by Ashwin Nalawade
Videocon D2h - Product not delivered Open
I had booked a connection online with work order no ******** and it is not delivered yet. I had asked for cancellation on *th April as the order was delayed and they had cancelled the order with complaint no *********. I had not received the r...
Apr 10, 2019 by V Chandrashekar
Videocon D2h - Not complying with TRAI guidelines Open
Videocon d*h customer Id- *********. Currently, I have * active Videocon d*h connections. As per TRAI guidelines, I should be able to select channels of my choice on each set-top box. But from past * days, I am trying to do this and even call...
Apr 10, 2019 by Ganesh Kesan
Videocon D2h - Not getting proper service Open
On dated *-*-****, I recharged for Rs ***. But still, my service is not resumed. I called to customer care. First, they took ** min to pick up the call and after that, they told me that there is a technical problem. I am calling to customer car...
Apr 10, 2019 by Aniket
Videocon D2h - Not removing add on services after request Open
I am a customer of Videocon d*h. I requested to remove add on services but even after calling *-* times and raising the complaint, the company not resolved my complaint. Its customer care no. is also not working properly. Now my most of the cha...
Apr 09, 2019 by NEERAJ KUMAR MISHRA
Videocon D2h - Very poor and improper response provided by the company Open
I need a proper justification from Videocon d*h service. I have recharged for the *-year package in April ****. As per the promises and confirmation from Videocon customer support executive and supervisors I am supposed to view all the channels...
Apr 09, 2019 by Ramki
Videocon D2h - Service not providing Open
I raised a complaint number - ********* with videocon D*h and continuously following up them. I called multiple times to call centre but no one turned up. Whenever I call to customer care they are saying that the engineer going to reach today b...
Apr 08, 2019 by Badrinath
Videocon D2h - Regarding new package Closed
In my Videocon Dth, I had selected the new channels as per TRAI. But few of the channel til now I couldn't watch. For example, I have taken the Zee Bangla bouquet but in this bouquet ** ghonta is missing. Lots of time I have called the customer...
Apr 08, 2019 by Sumit Das
Videocon D2h - Recharge but not show any channel Open
My account shows that I have a recharge of Rs ** and it will expire on **th April. But today at *th April my service provider stop my all services. When I try to contact customer care it can't reach. They are the worst service provider....
Apr 08, 2019 by Bhavya Nirala
Videocon D2h - New pack subscription not working Closed
I have updated Videocon d*h pack as per TRAI. Hopelessly I am waiting for the channels to start. Customer care has only * answer that it is a system problem. I want channels to start else refund my money. This all started without any intimation...
Apr 08, 2019 by AMEY ANIL PRABHUNE
Videocon D2h - Package not started after recharge Closed
Package and addon not started after recharge and talking with Videocon d*h customer care. The message shows that all procedures have been started but none of the channels has started yet. My account balance is Rs. *** and more I have all screen...
Apr 07, 2019 by Munna Singh
Videocon D2h - Unable to login and change package Closed
I have been a Videocon D*H user for four years. Since then I haven't faced any problems. But recently after the changes made by TRAI, I am unable to login to the website or through the mobile app. Nor can I contact the customer care. Whatever t...
Apr 07, 2019 by Sharat Chandran
Videocon D2h - Regarding channel issue Closed
I have tried to contact the customer care numbers. But it always tells its not valid number. Though I have recharged my channel pack still there won't be any channels shown as it shows insufficient balance. When I tried to give a complaint thro...
Apr 07, 2019 by Krishnakanth bv
Videocon D2h - Service in not being provided Open
I have recharged with the amount of Rs ***/- to Videocon d*h but they are not providing services. Customer care number is also not working. So please solve the problem....
Apr 07, 2019 by Dara Ramesh
Videocon D2h - Wrongly recharge did Open
I inform you that, I am a d*h customer. My ID is *********. I have made a recharge transaction by D*H infinity mobile apps of Rs ***** by wrongly but the actual amount is Rs ***.** (Dimond package). D*H infinity apps do not accept the amount in...
Apr 07, 2019 by DEBOJOTI HALDER
Videocon D2h - Unable to login into the account Open
I am a registered user of Videocon d*h. I am unable to login into my account as I need to create the package as per new TRAI guidelines. I have raised so many complaints to Videocon customer care but every time they are registering my complaint...
Apr 07, 2019 by Jyoti punj prakash
Videocon D2h - None of the channels are subscribing after recharge Closed
The Videocon d*h services are not showing any channels on Tv. I tried to call customer care but their number doesn't get connected. Even if call get connected the agent always reply that their system is having a technical issue and they are una...
Apr 06, 2019 by NEHA Bansod
Videocon D2h - Unable to login Closed
As per TRAI rules and regulations, D*H user can select the TV channels from their own wish and pay to the concerned DTH operators/service provider, rather than the boundation to take full and prefixed packages. To do so, I have to log in to the...
Apr 04, 2019 by Robin Roy
Videocon D2h - Channels not displayed after recharge and replacement of set top box Closed
After replacement of set-top box by Videocon d*h engineer and recharging of Rs. *** for two weeks, I have not seen any channels. I have complained many times in Videocon d*h customer care but not got any result. My d*h id is ********....
Apr 02, 2019 by Javed akhter
Videocon D2h - Exploiting money from consumers Closed
I did my *st recharge after new TRAI rules for * months (Rs: ***/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge, no channels are coming. I reached customer care an...
Apr 01, 2019 by Eshwar
Videocon D2h - Not able to get proper service Open
*) Got Videocon D*H last month and face lots of trouble to access the channel (almost ** days). Connection issue and different packages were provided. *) Not able to change the packages after ** requests through the app and customer care cal...
Mar 28, 2019 by Komal Thubrikar
Videocon D2h - Fraud deduction from the company Open
I have been contacted by an executive at Videocon d*h informing me that I will be given the movies active channel no. *** free for * month. He said I will not be charged any money for a month. But right after the activation of this channel, I d...
Mar 26, 2019 by Alan Thomas
Videocon D2h - Company troubled me and issue still not resolved Open
I installed d*h connection and recharged my Videocon d*h with selected channels of my choice on *th Mar-****. However, I am not able to view channels of my choice and have been emailing and calling n number of times. No one bothered to resolve ...
Mar 25, 2019 by Nitin Tripathi
Videocon D2h - D2H repeated issues Open
I have been using D*H for * yrs. Every time during a crucial cricket or tournament like world cup or IPL they disconnect my connection. Then their customer care guys make a fool out us by saying the same thing again and again until we break and...
Mar 24, 2019 by Robin Jose
Videocon D2h - Charged extra and cut short my month Open
I had primary (Platinum HD pack) and secondary mirror connection. I placed relocation request with cc on Dec *, **. I had both the connections reinstalled around Dec *. Also, had a new third connection installed. CC informed it's mirrored, too...
Mar 24, 2019 by Rahul Gautam
Videocon D2h - Not giving a proper response Closed
I am very sorry to say that the service that currently providing is too worst. The issue is channels are not coming even though there's a currency in the d*h account and to resolve this if I call the customer executive lines the computer coded ...
Mar 24, 2019 by Harshith
Videocon D2h - Set top box not working Closed
The set-top box is not working for many hours. Tried to contact customer care service but they are not attending our calls....
Mar 23, 2019 by Kapilesh joshi
Videocon D2h - Recharge done but no money received Open
Transaction ID *********** I tried contacting customer care for more than * times. Every time a new representative says recharge has done successfully but it will come in your account in * min. I am hearing this for the last * days but no one...
Mar 23, 2019 by Pranav vyavahare
Videocon D2h - Unable to view channels Closed
Useless service. Not able to view channels from last * month. I called customer care several times but those idiots know nothing. Finally threw out Videocon d*h and I migrated to another service provider....
Mar 22, 2019 by Sarang premalwar
Videocon D2h - Channels not related to the pack Closed
I received a call from Videocon customer care saying as if you pay Rs. *** you will get all the channels what you are viewing currently. I reached with the same amount but I can see only Gemini channels are coming. It's really cheating the peop...
Mar 22, 2019 by Ramesh
Videocon D2h - Cheated by D2h Open
I am a videocon d*h user with customer id [protected]. Since from last * and */* month, I am facing n no. of issues regarding services of Videocon d*h, which includes wrong add-on activation, frequent unfair balance deductions. The fresh incide...
Mar 21, 2019 by Dhiraj Neve
Videocon D2h - My account got suspended by the company Closed
My videocon d*h account was suspended. My customer id ********. What can I do for reactive my account services? Please do a favour....
Mar 20, 2019 by Anwar ahmed
Videocon D2h - Signal not coming Open
Videocon d*h Customer ID-********* Sufficient amount available in my account. Since ** Mar ****, I am not able to watch any channel. Reason signal not available. For that, I have given a written complaint to customer care to resolve the issue ...
Mar 20, 2019 by Rakesh Yadav
Videocon D2h - Blocked all my channel Closed
I am from Mumbai. My customer id ******** Videocon d*h blocked all my channels. Kindly help me to get the compensation for the same. ...
Mar 19, 2019 by MUKESH CHANDIRAMANI
Videocon D2h - Very poor customer service Closed
Nobody entertained me for my problems since the month of January **. I'm very very afraid of them....
Mar 18, 2019 by PARTH KASHYAP
Videocon D2h - Poor customer support Closed
I am not able to view some of the subscribed channels. Tried calling customer care but always unable to connect. Zero support from the d*h company. Worst service ever....
Mar 18, 2019 by Rexon Pereira
Videocon D2h - Money deducted by the company Open
I lodged a complaint that I can't view my channels after recharge on *.*.** for *** Rs to the customer care and they were supposed to send a technician, whereas the technician did not come to my home for any service because my channels got acti...
Mar 18, 2019 by Kavitha rani
Videocon D2h - Channels not getting activated Open
We have been trying to activate Star Sports Hindi channel for last * month via various methods - customer care call, customer care mail, www.d*h.com, d*h infinity app. After TRAI new tariff order we selected the required channels and submitted...
Mar 16, 2019 by Pooja D
Videocon D2h - Charged twice for single service Open
I was having issue with my d*h connection so I called their customer care for help they told me they will send their engineer to fix the problem with my connection and they will charge ₹*** for the visit and also informed me that if I still f...
Mar 15, 2019 by Akhil sharma
Videocon D2h - Service provider not providing all channel services Open
I have subscribed Diamond Kids Combo (on ** Mar ****) but many channels (like Aajtak, sub, sony etc) not coming. I must have access to all these channels I am paying for. Make sure I get all channel service listed in the pack....
Mar 15, 2019 by ANIL KUMAR DUBEY
Videocon D2h - Not able to watch selected channels Closed
I did recharge on my Videocon d*h customer id-******** and after some days of it, I am totally unable to watch any program. I had complained to the Videocon d*h customer care,but they didn't respond me well. Now I hope my problem will be solved...
Mar 15, 2019 by Rajesh kumar
Videocon D2h - Recharge done but unable to view any channels Closed
Videocon Recharge is done and the amount is also deducted, but unable view any channels. But if I see the balance on TV, it's showing ***/- ID no. - ********, Recharge amount - ***/- Rs. ...
Mar 12, 2019 by Manu
Videocon D2h - No deactivation of the account Closed
Till today (*th March ****), I was able to see some channels. I called customer care (Every time you call it takes ** minutes to connect). Once connected I asked about the status of the channel, he simply said the channels are not part of your ...
Mar 09, 2019 by Samiul Hasan
Videocon D2h - Tv channel package not delivered Open
As per new trai rules related to the tv channel selection by the consumer (** dd channels are mandatory) itself so that by the month of January **** I have updated my desired channel selection list through concerned Videocon company website acc...
Mar 09, 2019 by Aneesh Babu
Videocon D2h - Worst service ever Open
I have recently made my package as per TRAI's regulation, but the channel which I wanted to included within the pack were not showing (ABP Mazza). There was still an error message stating "This channel is not in your package" even though its a ...
Mar 09, 2019 by Ajay Kolhe
Videocon D2h - Unauthorised amount debited from account Closed
I have recharge my d*h on ** Feb ** with rs *** as per my plan. On *-Mar-** my service closed and I was not viewing channels. I have irritated by the d*h team. I registered complaint ref no-********* on *-Mar-** and the d*h team send SMS that ...
Mar 08, 2019 by Vivek Pathak
Videocon D2h - Set top box not working Closed
My set top box not working for five days. I called to customer care no. but unable to connect. The service centre also denies to solve it. On website complaint, the image is not readable then How to file complaint offline. Already * months rech...
Mar 07, 2019 by Pratik Mishra
Videocon D2h - Not allowing TV channels to choose Closed
As per the Trai guidelines customer can select own channels and pay the amount but Videocon D*h is not allowing to choose my own channels. So kindly help to resolve this issue ASAP....
Mar 07, 2019 by Praveen Ala
Videocon D2h - Remote not delivered Open
The company not sending remote. Worst service by the company. Please help me in this regards. ...
Mar 07, 2019 by Hoshiyar singh
Videocon D2h - Trai order not implementing Open
After repeated applications, calls and emails Videocon is not implementing TRAI tariff order. It's not just with me but with many of my friends as well....
Mar 06, 2019 by Paul Alias
Videocon D2h - Channels unsubscribed by company Closed
Since *th March ****, many of my channels have been stopped by the company. I have called a thousand times, no response only IVR msg is heard. ...
Mar 06, 2019 by UDAIRAJ NAHATA
Videocon D2h - Worst service provided Closed
I have recently made my package as per TRAI's regulation, but the channels which I have included within the pack were not showing, there was still an error message stating "This channel is not in your package". Then I tried to call them a thous...
Mar 05, 2019 by Rituparna Chakraborty
Videocon D2h - Balance deduction in spite of no service Closed
I have been perusing the non-availability of the D*H service from Videocon but deduction of the bill with videocon customer care for more than a months time but to no avail. Till date, we have not received D*H transmission from Videocon and the...
Mar 05, 2019 by Riddhiman Bhattacharyya
Videocon D2h - The service not provided Open
The consumer I'd is *********, despite having sufficient balance in my account. I unable to view any of the channels subscribed, while calling on customer care toll-free number, they are always disconnecting my call saying that their representa...
Mar 05, 2019 by Arshad Ansari
Videocon D2h - Service discontinued after annual recharge Open
I recharged my Videocon d*h set-top box through paytm for the annual subscription of the new diamond package on *-Dec-**** (before due date **-Dec-****). Since last many days, there appeared continuous popup messages of 'subscription and rechar...
Mar 04, 2019 by SHARAD DIPAKBHAI SHAH
Videocon D2h - Channel not activated Open
My Videocon d*h Customer ID is ********. I have subscribed to Zee Pack (Bengali). But I am unable to see channel no. *** (** Ghanta), which comes under this pack. The channel shows an error code E**-* which says the channel has not been subscri...
Mar 03, 2019 by Srijan Chakraborty
Videocon D2h - Cheating consumers of D2H Open
Recently about * days ago we had recharged our account everything worked fine but the very next day the channels we had subscribed were not shown to us we thought it would be a technical error. But remained the same for * days. So today we trie...
Mar 02, 2019 by Ramashankar singh
Videocon D2h - Not resolving my issue of login Closed
I am not able to login to my videocon d*h account for a month. I am calling the customer care on regular basis and have also emailed them but they seem to ignore the problem. I am not able to watch my tv for a month and I am highly irritated by...
Mar 02, 2019 by Ayushi Rathod
Videocon D2h - Negligence of dth service provider Closed
My dth account no is ********* with Videocon d*h. I have recharged my dth account with the amount of inr ***.** on **.**.****. I take gold combo pack ( inr ***.** )+ other additional channel+sports channels+kids channels. From the starting date...
Mar 02, 2019 by Nirbhay kumar singh
Videocon D2h - Channel activation and deactivation not available Open
*. Many of the bouquets that TRAI introduced are not available on the d*h website for * month. Tried contacting their customer care many times but no improvement. They always say our team is working on it. Partial bouquets of StarHD and SonyHD ...
Mar 02, 2019 by Dushyant Singh Tomar
Videocon D2h - Service not provided Open
From last * days, Videocon d*h has stopped my subscription. I have balance in my account. I called and also message also to Videocon several times but the issue is not resolved. Please help me now they are not attending the phone also. My cus ...
Mar 02, 2019 by Swagata sen
Videocon D2h - Unfair deduction done Open
My consumer Id - *********, On *th Feb **** I complain to Videocon d*h customer care against reducing my end subscription date, Because I had taken long term recharge for * year, according to the planned consumer gets the benefit for (*** days ...
Feb 28, 2019 by Prabhash Kumar
Videocon D2h - Services not provided Closed
I have * tv connections of Videocon with same customer id but * separate dishes. I opted for mirror platinum plan for both the tv. But I got the plan for only one tv. Then I tried to complain about the issue for both plans has changed on its o...
Feb 26, 2019 by Praveen
Videocon D2h - Charged but service weren't provided Open
We have selected paid channels but the D*H operators not activated and charged for ** days. I have raised so many complaints but not responded. Some complaints were closed by without proper information and some complaints open till. (Complaint ...
Feb 25, 2019 by Nanipalli ammani
Videocon D2h - TRAI package not activated Closed
I called customer care of Videocon d*h on **th Jan **** to choose the new pack as per TRAI guidelines. I was assured that it will get activated on *st Feb. So I recharged my account as per new pack on *nd Feb. And then after using it for ** day...
Feb 24, 2019 by Rameshwar Parihar
Videocon D2h - DTH services discontinued Open
After selecting my pay channels as per new Govt. policy the services to my second TV connection were discontinued. I recharged for three months. It's been ** days and still no services after so many phone calls and emails....
Feb 23, 2019 by Rahul Dev Thakur
Videocon D2h - TRAI rule not getting activated Closed
Subject: Channels not getting activated as per new trai rule - Very poor customer service of Videocon d*h Dear Sir, This is to bring to your notice (* emails sent to customer care earlier for the same problem) that even after several complain...
Feb 23, 2019 by Alok saxena
Videocon D2h - Set up box not activated even after 3 days Closed
How I don't know but my D*h was deactivated by the company. On the call, I was told to recharge with *** rs. to resume service which I did instantly. Now from the past * days the customer service is only providing me with a false timeline of * ...
Feb 22, 2019 by Vihar
Videocon D2h - Paid channels not working Closed
I have activated my plan as per TRAI guidelines on **th Feb **** but till date my package not activated and I lose my money and time. Customer care for videocon did not solve my problem each and every time they reply me to send your activation ...
Feb 22, 2019 by Manisha nandedkar
Videocon D2h - My package not activate Closed
I activate my plan as per TRAI guidelines but till dates my package not activate and I lose my money and time. Customer care of videocon did not solve my problem each and every time he replies me to send your activation link but there is no ac...
Feb 22, 2019 by RUPESH CHAUDHARI
Videocon D2h - Non activation of desired plan Closed
I am using an add on connection to my current DTH. I have changed the plan but they changed it on one TV, not on add on tv and started deducting price as per new plan. After talking to customer care regarding same they have no answer on this an...
Feb 22, 2019 by Paritosh Sood
Videocon D2h - TRAI's Infringement in D2H Closed
I have videocon D*h whose cust.id *********. I want to select a channel according to TRAI's new rule but I can't select the channel due to the bad service of Videocon D*h. Whenever I select a channel it automatically disappear the next day. Th...
Feb 21, 2019 by Rahul Pravinbhai Sodagar
Videocon D2h - D2H Services issue Open
Complaint No. ********* for Customer ID ********* Complaint No. ********* for Customer ID ********* Sir, it's been ** Hours no solution, is this good way to commit to the customers? Contact person- Mr Humayu supervised Mr.Vishal Ms Prem...
Feb 21, 2019 by GANESH SHUKLA
Videocon D2h - Facing the login issue Closed
Hi, I have raised a complaint long back to d*h customer email I'd and called them multiple items. They answer the call and discount multiple times. My problem is simple I'm unable to login to the d*h website or app to select my channel. It sen...
Feb 21, 2019 by Azeezullah A
Videocon D2h - Issue with connection Closed
My connection is still not activated after frequent calling and raising complain. my customer id is: ********* last two complain no. *********, ********* Highly unprofessional service by the D*H....
Feb 20, 2019 by Shailendri
Videocon D2h - No response from the company Closed
I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Although I have made my pack in * days struggle as customer care is pathetic. It takes hours to connect and anothe...
Feb 19, 2019 by MOHD FARAZ UL HAQUE
Videocon D2h - Unable to login/access D2H Open
This is regards to the Videocon D*H issue. I am trying to resolve the below issue since *month. Customer care center/service is the worst. They don't sound knowledgeable. I am unable to log in using my registered mobile number. I have lodged t...
Feb 19, 2019 by Tanzeer Pasha
Videocon D2h - Suspended my account number Closed
Videocon suspended my D*H Account number ********* as per the new TRAI guidelines. I selected the channels as per the new plan and called on their customer care. The customer care representative asked me to pay ***₹ which I did but the servic...
Feb 19, 2019 by Anshu Srivastava
Videocon D2h - Desired package not delivered and humiliation Closed
Dear Sir/Maám, Since last one week, I was trying to make my own package of my choice as per the latest TRAI order in Videocon d*h channel. But, for the last week, it was not successful through the website. Finally, when I approached the Videoc...
Feb 19, 2019 by SURESH K B
Videocon D2h - No response from the D2H Open
I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Customer Care is pathetic, it takes hours to connect and another hour to speak to the supervisor. They never call ...
Feb 19, 2019 by B M SATHEESH
Videocon D2h - Customer service Issue Open
Hi, I have attached my whole email communication chain for reference. Please check the same. I have been following-up with Videocon d*h customer service for more than ** days now & have no resolution. Please take my complaint & advise about ho...
Feb 19, 2019 by Parag Jagtap
Videocon D2h - D2H shows low balance even after recharge Closed
This is pertaining to our never-ending problem with Videocon d*h. We get a message for low balance on **/*/**** with a notice of disconnection by **/*/****. I called multiple times to the lousiest & incompetent team in the Call centre. They hav...
Feb 18, 2019 by RAKESH SHARMA
Videocon D2h - Unable to contact customer care Closed
Hi, I have updated my package online. But it is not getting applied to my account. I tried calling by sending email numerous times. But no one reverted back. Such a pathetic service by the company....
Feb 18, 2019 by Partha Dey
Videocon D2h - Unsatisfied Service Open
I am trying to contact the customer service centre for * days, but their system is not working for * days, getting the same reply whenever I call them. Even the staff is not ready to listen to my complaint properly. I am having an issue with th...
Feb 18, 2019 by Hitesh K Mali
Videocon D2h - Non availability of signal Open
I tried complaining to their customer care number regarding non-availability of the signal from the past * days. Most of the time it's busy and luckily even if it gets picked up they claim it to rectify it within * hour which never happens. Any...
Feb 18, 2019 by Sankalp Jain
Videocon D2h - Not providing proper service Closed
I choose channels for my primary and secondary connections according to TRAI, but Videocon is charging me more and showing other channels that are not in my list....
Feb 16, 2019 by Ashok AAher
Videocon D2h - Issue in the Subscription Closed
I and my other family members are using Videocon d*h from *rd Feb ****. All my channels got disconnected when I contacted their customer care they said trai has implemented new rules but my other family members did not know that was implemented...
Feb 16, 2019 by Mohamed Akbar
Videocon D2h - Recharge is not showing Open
We are done payment but the provider does not show recharge and service....
Feb 16, 2019 by Gautamkumar Sanjaybhai Dabhi
Videocon D2h - Recharged the d2h but service still not resumed Open
As per the talk with the d*h executive who informed me that I can continue with my old plan and told me to recharge with amount rs. protected. I recharged my d*h account on February protected. Still, services are not resumed. It is showing insu...
Feb 16, 2019 by Nageshrao K
Videocon D2h - Paid money but not getting service Closed
I am a customer of Videocon D*h. I have paid the amount but not able to select channels that I want to see. The company website is not working properly. Its customer care service is not responding. I have already sent email to the company regar...
Feb 16, 2019 by Akash Gautam
Videocon D2h - Unnecessary deduction of money from recharge amount Closed
Dear team, I am Narender Mehta from Shimla user of Videocon d*h customer id ********* in which package selected by me as per TRAI guidelines is not activated. I asked for the resolution. On this, they have charged me an additional amount of **...
Feb 16, 2019 by Narinder
Videocon D2h - Balance mismatch and very bad service Open
Calling customer care from past ** days but no help. complaint lodged complaint no *********, ********* Balance is around *** expected and it shows a negative balance. Monthly pack activated by there side *-* times and website updated number...
Feb 16, 2019 by Umesh Borse
Videocon D2h - Dish not activated Closed
We gave the request for dish split of account and relocation. They relocated but they had not activated my line. I am daily calling customer care and sending mail but there is no response from them. They are disconnecting the call. I call custo...
Feb 15, 2019 by Nagesh kumar
Videocon D2h - No engineer visit for Signal Problem Open
I am having signal problem since five days. I am regularly calling customer care for engineer visit, but they are not lodging any complaint. Every time they say please call after 1 hr...
Feb 14, 2019 by Vipin Kumar
Videocon D2h - No one receiving calls since 15 days Closed
my customer id for videocon d*h account is *********.my rechrg expire about * days ago now i want to know about my recharg as well as how to choose channels etc customer care people not receiving calls or disconnecting or their number is invali...
Feb 14, 2019 by siddharth shah
Videocon D2h - Cheating Customers Open
As per the "trai" regulation have contacted videocon cc they asked me to select channels from their website their website not working well even though created my back there is mandatory channels which mentioned by "trai" so there is *** channel...
Feb 14, 2019 by Sajin M
Videocon D2h - Not got channels according to mera wala plan Closed
I recharged for Mera wala plan (which includes *** free air channels+**selected channels) that costed around ***RS monthly, I recharged *** RS . But I got only useless free air channels.and customer care is also not responding. Please refund my...
Feb 14, 2019 by Shyamsunder upadhye
Videocon D2h - No service provided by videocon d2h Closed
i have been paying my bills regularly and still there is no service provided by my dth operator i:e videocon d*h and whenever i call at their customer care, my calle is hung up after transferring to various people....
Feb 13, 2019 by varun Kumar sharma
Videocon D2h - Worst Customer service Open
As per trai guidelines the customer has to choose the channel, from *st February ** till today Customer care or corporate office or nodal officer or help line contacts no not working. Web site or on screen problem shot out not possible. So a...
Feb 12, 2019 by Lalitmohan Satpathy
It is happening since long. Customer care of Videocon D*H are always annoying me. They looted me several times. I have done my tv recharge but they have not updated it in their system. Their customer support number will hit only after **-** att...
Feb 12, 2019 by Sourabh Mittal
Complaint No -* Today I had recharged my account, but channels are not seen. Screen showing error E**-*: sorry, you have insufficient Balance. And my account shows the amount on screen. Complaint No-* As per trai I had chooses my channel but...
Feb 10, 2019 by ravindrarode
Videocon D2h - D2H Provider is making hard to choose my own plan Closed
as per new trai rules a consumer can choose his own plan,but videocon d*h has made the selection impossible,deliberately. there site is either not responding or loading so slow,its almost impossible to choose your own pack.at the same time if y...
Feb 10, 2019 by AMIT SHEKHAR
Videocon D2h - Fraud of videocon d2h Open
Videocon company is a scammer company they do fraud with me I recharge it on * feb of *** and its ** feb they disconnected my service and costumer care number not responding sue them ...
Feb 10, 2019 by Rajveer
Videocon D2h - No response from customer care Closed
I am trying to call them from past *days for new rules and policy of trai to change my current D*h plan but there is no response. After invain efforts I recharged my account with same price as of previous plan and recharge from paytm is also su...
Feb 10, 2019 by Prashant Singhal
Videocon D2h - Videocon D2H channels not available Closed
I have already topped up my a/c balance, my channels are not as per my selection. Call centre in unresponsive and no action from D*H, just hiding behind the bush. Please refund my money and pay me compensation for unnecessary mental troubles. ...
Feb 09, 2019 by Karthik N Sarma
Called videocon customer care services and talked to customer care service officer there....chose mera wala plan by requesting him ....but now the channels that i hav chose are missing.....i hav subscribed for sony channels happy india pack and...
Feb 09, 2019 by Jyoti chauhan
Videocon D2h - Videocon D2H blackout inspite of having balance amount Closed
Channel blackout for last * days inspite of having balance in the amount.Tried to reach helpdesk through various means like mail,portal,call but in vain there is no response at all.Such a pathetic service...
Feb 09, 2019 by Viraj Palav
Videocon D2h - Worst Service from VideoconD2h Kerala Open
Dear all, This is to inform you from past * days I am trying to add and change my channel package but your cutomer support and website is totally down that we dont even have the access to do the same. So When I checked the feedback in tweeter ...
Feb 08, 2019 by Arun Nair
Videocon D2h - Videocon Recharge Not Received - No Customer Care Support Open
I recharged on February ** **** for a yearly pack. I did not receive my recharge. And my mobile number was linked to some other account without my knowledge. I recharged two times, one with mobile number, one with customer Id. Total deduction i...
Feb 08, 2019 by Mohamed Aslam
Videocon D2h - No Marathi channels available since 4th Feb 2019 till date Closed
Since *th Feb ****, no Marathi channels are available..on complaining with customer care the TAT given to resolve was *hr still the issue is not resolved....
Feb 07, 2019 by Ravi Anand Holkar
Videocon D2h - Videocon D2H recharged but not given service Closed
Customer id ******** not given service they are cheated....
Feb 06, 2019 by Amit Kumar
Videocon D2h - No response from customer care Closed
From past * days I am trying to reach customer care to lodge a complaint regarding channels for which I have paid money but not broadcasted to me, I have tried by calling there customer care number, website every time I call customer care and e...
Feb 06, 2019 by Suman sarkar
Videocon D2h - New pack forwarded through d2h.com is not implemented Closed
My id on Videocon d*h is *********. I choose registered my new pack but same is not provided against my id....
Feb 05, 2019 by Arunabha Bandyopadhyay
Videocon D2h - Service not activated after recharge of Rs. 430/- Open
My name is Sarveshwar Chouhan, I had a Videocon d*h connection, my connection details are mention below Customer name: Sarveshwar Chouhan Customer ID: ********* The issue is that I have recharged Rs.***/- on **/**/**** against the selected chan...
Feb 05, 2019 by Sarveshwar Chouhan
Videocon D2h - My Videocon d2h custmor care not reciveing my call since 2 days Closed
My Videocon d*h Customer care not Receiving my call since * days says this number is buzy. I want to select a new channel as trai's list but d*h customer care not reiving my call....
Feb 05, 2019 by Ajay bhagat
Videocon D2h - Customer care not responding Closed
I am using Videocon D*H and from last four Days (**/*/**-*/*/**), I am trying to change my pack but customer care is not responding and their servers are down, moreover their site is not working properly and as per (trai) deadline was **/*/**, ...
Feb 04, 2019 by Rakshit Dixit
Videocon D2h - Videocon D2H channels not visible despite paying money Closed
I have tried for almost * hours on **/**/**** to contact videocon d*h customer care executive, as I paid Rs **** and wanted to see the selected channels. Neither any one called nor I could select the channels through their web site. The web si...
Feb 04, 2019 by MANOJ RAMCHANDRA YERMALKAR
Videocon D2h - Videocon d2h account not logging Closed
After a lot of trying to log in my account no-********* for * or * days for subscribe about nrw packs as per trai,nothing is not possible,inspite of requesting by gmail and telephone many times,no body pays any heed to my words.plese take immid...
Feb 03, 2019 by J.Behera
Videocon D2h - Extra chanrge for NCF charge 190 exclude tax but customercare unable to explain. Open
I am trying to create our package as per trai. I have selected * bouquets cost ***(***.* include gst). complay has added *** (gst extra) for ncf even though i have not added extra free chanel. I have tried to call customer care but they were u...
Jan 24, 2019 by Puneet Tripathi
Videocon D2h - Videocon charged falsely Open
I have customer id *********. I have asked for De Installation on **th DEC **** and Re Installed device on somewhere * Jan ****. So I have been charged for period in between (** Dec - * Jan) Could you please tell me how can i use d*h without an...
Jan 09, 2019 by Ravi Kesharwani
Videocon D2h - Not Activating new plans Open
Once the new packs n plans were announced for cable operators or d*h service providers, mentioning the deadline of **th Dec ****, I called my d*h service provider i.e. Videocon d*h Customer Care on **th Dec **** at **:** pm, then they told me ...
Jan 04, 2019 by Frazul Haque
Videocon D2h - Channel not activated and charged for the same. Closed
In December **** when I called customer care, I came to know that cooking active channel was activated and I have never given any request for activating the channel. They are unnecessarily charging me from April **** some Rs. ** per month. ...
Jan 01, 2019 by Sandeep Shetty
Videocon D2h - Mobile Application Closed
Your application d*h infinity working really horrible....we can't set our pack of channel.... useless app & boring....I m tired... wans to change my set top box as quick as possible.. . really bad experience with Videocon D*h...
Dec 30, 2018 by Virendrasinh vala
Videocon D*h set box remote is expired after ** days of purchasing from Videocon D*h company. bad quality product, pankaj goyal Videocon D*h company customer sub no ********* reg mobile no .********** customer care said " there is n...
Dec 19, 2018 by pankaj goyal
Videocon D2h - Discovery Kids channel not broadcasted as promised in the package Open
I have been using the Videocon D*H subscription since last * months (customer id : *********). The package I have subscribed is New South Gold sports package (screen print provided in evidence). As per the package plan and published by D*H, iam...
Dec 13, 2018 by Deepak Laxman
Videocon D2h - Amount deduction and deliberately pack changes Closed
My amount deducted and wrong pack acitivated and no resolution yet....
Dec 11, 2018 by Nikhilesh kumar
Videocon D2h - Unjust balance deduction Closed
My monthly plan for d*h is *** rs. on **th October I recharged for *** rs and on **th November I recharged again for *** rs. My service ended on *th December instead of **th December. There was no additional service. Customer care is saying tha...
Dec 10, 2018 by Naresh Kumar
Videocon D2h - Balance detected from d2h account and service stopped Closed
I contacted videocon d*h customer care for the installation of d*h and they sent an service man to install it and they even charged me rs *** as cash and later that day my service got stopped and when I checked the reason they told that my bala...
Dec 04, 2018 by L Senthil Manoj Singh
Videocon D2h - Installation service Open
Relocation case Dear sir I Unni c k. I'm videocon D*h customer. Then **th Nov (Saturday) **** I complied on customer service regarding for relocated my house please give to installation. Customer service agent tell that time ***/- cut out your...
Nov 30, 2018 by Unni ck
Videocon D2h - Dth Channels not working even after raising complaint for 50 days Closed
Hi, This is Vijay here, from Bangalore, Karnataka. I've been using Videocon d*h from past * years now. Videocon d*h Consumer #: *********. I've updated to Omni hd plan on **th September by paying **** Rs. But, I was not getting a lot of chann...
Nov 07, 2018 by VIJAY T S
Videocon D2h - Poor service Open
Not happy with customer service and the service provided by them, called them multiple times it fixed for timing being and starts again, fed up paying there visiting charge and the monthly recharge of *** ,also have complained to the nodal offi...
Oct 16, 2018 by Kalpesh Ghole
Videocon D2h - Playing tricks Open
Sir, I got videocon d*h connection around * years back with customer id. ******* and satellite dvd Sl.No.****************** and card no. ***********. After sometime around * years ago i got new connection with new hd set top box for new room w...
Oct 04, 2018 by Bheemappa Bandikeri
Videocon D2h - Not refunding the money Open
I had decided to discontinue the Videocon d*h with effect from July *st as the their monthly charges are quite high compared to their competitors. Before discontinuing i have confirmed the same with their customer care and they said, full re...
Sep 26, 2018 by Sudhakaran Mullath
Videocon D2h - Paid fees for upgrade to HD but not done after 8 days Open
I have paid the money for Videocon D*H upgrade to HD but till date no engineer have visited .Every time they give false commitments but not honoured. I need refund of money as i have taken HD from another service provider...
Sep 14, 2018 by ANIL KUMAR G
Videocon D2h - Double charging Closed
On */*th August I had used relocation service for transferring videocon d*h dish and installation from one location to another. I was charged **** for relocation and cable,connector charges. I had paid in cash to the service engineer. But Rs....
Aug 27, 2018 by Vijay solanki
Videocon D2h - Channels not provided after subscribing the platinum pack of videocon dth Closed
I have subscribed for a platinum hd pack by videocon d*h. They have taken off few channels without any prior notice. When contacted the customer care, they said they are negotiating with the channel provider and can only be aired once the deal ...
Aug 13, 2018 by Ishmeet batra
Videocon D2h - Videocon Service Provider Charge to customers for issues at Thier end Open
I have been Using Videocon D*h service since * years. After doing my * Monthly recharge services suddenly stopped. When I enquire with customer care they insist on sending technician at extra charges paid by customer. How can they do that? I al...
Aug 08, 2018 by Milan D Unadkat
Videocon D2h - New dth connection not completed Open
I have ordered for a new D*h connection last Friday * July **** at *:**:** am ist It was promised that installation will be completed in ** hours, it’s more than * days now, I didn’t receive any call from your engineers for installation...
Jul 12, 2018 by Padmanaban P
Videocon D2h - Video Recording disabled Closed
Few days back there was a software update to my set top box and since then my usb recording stopped. So I registered a complaint (ref# *********) on June **th . The next day the engineer came and informed that my set top box model doesn't sup...
Jul 04, 2018 by Siva
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