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Videocon D2h ^(113/231)

Videocon D2h - Incorrect recharge done by the official website on the contact number where the dish connection does ^Open

contacted multiple people described my information to all the support persons namely: Ankush, Rajender, Meera, Abhishek Nanda, Sonia, and one senior supervisor as well namely Saurabh, another escalation to Neha the supervisor, Lastly escalatio...

Aug 22, 2019 by Harleenk

Videocon D2h - Pathetic Services. ^Open

Recharge done but error existing where the services should have been given instead. When contacted customer care they have just one word to say that is Sorry . I asked for refund which they refused for, why the hell you fool people. Why can't y...

Aug 17, 2019 by Prerna Chauhan

Videocon D2h - Cheated by videocon d2h ^Open

My videocon service is not funtionl for last * days and I have been complaining tot the customer care and service engineer for resolution. The complaint was registered and since past * days I am being promised by D*H customer care that the mat...

Aug 16, 2019 by shashi singh

Videocon D2h - Refund not credit ^Open

I had complained regarding service to Videocon d*h, one of service engineer visited and solved set up box problem. I had paid rs.*** cash to service engineer but aslo rs. *** is debited from my d*h account. Followed since long to get my debited...

Aug 16, 2019 by Yaseen patel

Videocon D2h - Pathetic customer support ^Open

I requested an engineer visit to solve no signal issue on **th Aug and was promised that the engineer will visit in ** hrs. I stayed back home to attend the engineer for a full day and then follows up the engineer, he just rudely said call him ...

Aug 14, 2019 by Santos Sundaray

Videocon D2h - Service get disconnected ^Open

I complained my D*h is showing the signal not available problem on *-Aug-****. They sent one person to fix that issue. I paid the amount of Rs. *** cash to that person. After a few days in my d*h account, they deducted money Rs. *** for that se...

Aug 13, 2019 by Dharmalingam

Videocon D2h - Channels.are not active ^Open

I have been facing this since * days. Calling customer care service center atleast * to * times a day. But no solution. They changed my plan.all of a sudden and.when I activated another plan, SD channels.are active but no HD channels.are active...

Aug 10, 2019 by Nagaraj

Videocon D2h - Service not received ^Open

As my d*h package was getting over I renewed the same with required packages of my need. Even after making payment if Rs. *** and ** hrs have passed and not got my services active. I have tried to reach the D*H operator via their phone no.s giv...

Aug 06, 2019 by Aditya Naik

Videocon D2h - Recharged still asking for paid services to active ^Closed

I have recharged the videocon d*h today i.e **.**.**** for Rs.***/-. The d*h is showing Balance of Rs.***/- on my Tv, still the services is not activated & giving an error Insufficient balance. I did whatever is mentioned in that error, i c...

Aug 06, 2019 by RUKESH R POOJARY

Videocon D2h - Sony Ten 3 HD not coming ^Open

My name is Tejas Dave resident of Jamnagar Gujarat. I have got connection with D*H,I have subscribed Sony Happy India Platinum HD which cost Rs. **.** + GST. This package includes ** Channels. Among them Sony Ten * HD is, I do not receive it. ...

Aug 05, 2019 by Tejas

Videocon D2h - Pathetic service ^Open

The following is the email I wrote to Videocon d*h customercare: I am writing this mail to inform you of the pathetic service your company provides. I had lodged a complaint for change of remote on Friday * August ****. My wife had alr...

Aug 04, 2019 by Saurabh Pagdhare

Videocon D2h - Money deducted but channel not coming charging more ^Closed

I have enrolled for * top up Sony-Ten* channel for watching India-WestIndies match. This channel is advertise when we call Videocon D*H consumer call. Company deduct the money but channel was not coming. I have called their customer servi...

Aug 03, 2019 by Kalrav Shah

Videocon D2h - Services not provided with money deducted ^Open

My d*h Services stopped functioning * months back. After Repeated Recharges it still shows "E **-* Insufficient Balance" though the Balance amount is continuously deducted from my account with no services provided. After Repeated efforts to tal...

Aug 02, 2019 by Jickson K

Videocon D2h - Unnecessary they charge money ^Closed

I was using Rs.*** scheme and recharge but suddenly without any intimation they changed my scheme for Rs. ***+,when I spoke to customer care,they say that it is by default so we cannot help,so they asked me to pay Rs *** and I payed it, Now su...

Aug 02, 2019 by Muthu

Videocon D2h - Signal not available ^Closed

Hi, D*H is not working at my home from **nd July **** and raised many requests but no use. Every time same response - "Technician will resolve the issue today" but not yet. Could you please resolve my issue as soon as possible. Srikanth @****...

Jul 30, 2019 by Srikanth GJV

Videocon D2h - Videocon d2h care automatically add bhakti channels ^Open

Hlo sir Videocon d*h had called me for the channel but I refusedDespite this, he set up the channel himselfDue to which the validity of my one-and-a-half month was cut i also put my complaint in videocon d*h care but complaint not solved by ...

Jul 30, 2019 by Sunny

Videocon D2h - Pathetic customer service by Videocon D2H ^Closed

On *th July, i recharged d*h against the phone number ********** with amount Rs.****. Since, it was wrongly mapped to a customer id, setupbox was not recharged. Request you to refund the amount from setup box id ******** so that i can recha...

Jul 27, 2019 by Biradar

Videocon D2h - ID . Not interested due technical complaints ^Closed

Had called so many times to resolve the connection problem but till date not resolved. When asked about the refunde of my money the representative asked that they don't have system for refund and all....

Jul 26, 2019 by Umesh Saxena

Videocon D2h - Unethical amount deduction from account ^Closed

I am using D*H (formally known Videocon D*h) connection. I logged a complaint on ** July **** regarding invalid/illegal deduction of Rs *** from my account. Complaint number is - *********. It was supposed to resolve by ** July ****. I called ...

Jul 22, 2019 by Anchal Swarnkar

Videocon D2h - Validity Reduced by 3.5 months ^Closed

I don’t want the *** number channel thriller active. Due to activation of this channel I lost validity of three and a half months The validity was **/**/**** and now it became **/**/**** Cancel my *** number thriller active channel and give...

Jul 21, 2019 by Swati Bhavsar

Videocon D2h - Booked videocond2h and paid online Rsbut no response for the last 1.5 week inspite of registering so ^Closed

I booked my videoconferencing d*h connection *.* week ago and was assured that it would be installed within ** hrs. But nobody came to install it. I made a complaint online and I was again assured that next day it would be installed. I have b...

Jul 20, 2019 by Yashvir

Videocon D2h - My DTH balance amount not refund even though close the account DTH ^Open

As I had a Videocon D*h connection since from ****. From last month some of the channels not working I made customer complaint. Videocon registers my complaint and service engineer visit. He told that inside the TV D*h board having some problem...

Jul 18, 2019 by Raja.K

Videocon D2h - Videocon d2H not installed even after 11 days of paying full money ^Closed

I paid for full Videocon D*H connection on *th July and have been calling them since. They haven't still installed the service even after calling them almost daily. Their customer service representative doesn't know anything and keeps saying it...

Jul 18, 2019 by Vinay

Videocon D2h - Videocon D2H services not given ^Open

My CID ********. In spite of several calls and emails to their customer care, the company is not bothered to install D*H at Bhubaneswar after the relocation. I am requesting them to refund the balance of Rs ****/- which they are not doing. Need...

Jul 15, 2019 by A R Raghavendra

Videocon D2h - Recharge related issue ^Open

I have a recharge of Rs. **** on dated **.**.**** for Videcon D*H customer ID No. ******** in name of Rajesh Modi. As per company policy if you recharge for month ** you will get the benefit for one month recharge. My pack is of Rs. ***. So my ...

Jul 13, 2019 by Rajesh Kumar Modi

Videocon D2h - Videocon installation not at all done ^Open

On *th July, I have purchased a videocon d*h set-top box through their online website and received a receipt where they mentioned that installation will be done in ** hours. However, I did not receive any confirmation call or message about this...

Jul 11, 2019 by Venkat Prasad

Videocon D2h - Installation not done ^Closed

I booked a dth connection of Videocon D*H set top box through their site d*h.com on *th july by paying ****rs & they promised *hours express delivery and Installation. The day passed, but no engineer came. The *nd day they promised to install i...

Jul 07, 2019 by Soumya kanta mohanty

Videocon D2h - Videocon D2h activate wrong pack and charged ^Open

I dial the number *********** to active the Channel Kids Active as per comp. message comes, but wrongly they active channel no-***(Active Theller). I logged a complaint No-********* to resolve my issue, they deactivete this pack but do not refu...

Jul 05, 2019 by NITIN TYAGI

Videocon D2h - Service not provided and rude behaviour ^Open

Have shifted my house and raised a request for relocation of d*h antenna, got an sms also confirmation from d*h customer care team that it will be resolved within **hrs however its *days still no call no sms no update. When i tried reaching the...

Jul 05, 2019 by Ekram ali

Videocon D2h - Videocon D2h relocation ^Closed

Videocon D*h connection customer I'd ********* complaint number ********* yesterday evening *.** pm called customer care for D*h relocation later today morning **am again customer care to cancel the videocon complaint that connection is done m...

Jul 04, 2019 by Rathish kumar lk

Videocon D2h - Lack of service not solving any problem ^Open

Actually, I got two times victimized by Videocon d*h. The first time was in the month of May **th ****. My videocon d*h set-top box was not working it got stuck. I cannot watch any channel from that day then I have call customer service centre ...

Jul 04, 2019 by Shashank Goud

Videocon D2h - Complaint not attending ^Open

I have lodged my complaint number ********* **.**.**** at *.** pm for setup box hanged (tv not working (d*h symbol is displayed after that nothing happens.). Without attending my call by person/phone complaint closed as "Auto Resolution". Again...

Jul 03, 2019 by NRKVN Kumar

Videocon D2h - Automatic changed the package ^Closed

Every month I am recharging with *** Rs and in that there is some selected channel for which I have created a pack as per TRAI rule. The pack was already created * to * months back itself. After creating pack auto get locked then normally every...

Jul 02, 2019 by Syed imran ahmed

Videocon D2h - Cheated on name of offer ^Open

I didn't recharge my account for * months.they given offer if I recharge *** they will give *** balance.Now they are saying there is no such offer....

Jul 01, 2019 by Shaik Hussain

Videocon D2h - Videocon d2h not installed ^Open

Videocon d*h not installed till today and there was no response from the service centre. We had paid money through online....

Jun 29, 2019 by Modugula naveen naidu

Videocon D2h - Cheated by Videocon D2h ^Open

Channels were not coming from ** days and we kept calling everyday video to check the status. They keep saying us to wait for * hours every day. They accepted that they have charged us unnecessarily without providing any service and delaying to...

Jun 28, 2019 by Hema Balu

Videocon D2h - Recharge failed but amount was deducted from bank a/c ^Open

Sir/Ma'am, I recharged my d*h account yesterday which failed but the amount was deducted from my babk account. I paid through debit card. I filed a complaint on the videocon website twice but didn't get any reply. Kindly either refund the mon...

Jun 26, 2019 by Vaishnavi Singh

Videocon D2h - Videocon D2h not initiating failed payment return/refund to bank account for customer id ^Open

I had recharged videocon d*h account with customer id ********* and registered mobile no. on **th June ****. For the first time I was paying **** Rs via paytm and in the website, during payment, it failed in videocon payment page and I got an e...

Jun 24, 2019 by Avinash Verma

Videocon D2h - Videocon D2H charging me unfairly ^Closed

I am a videocon D*H customer with customer ID *********. Every now and then, there is some problem with D*H signals and whenever I call customer care, instead of resolving the problem from their end, they insist on sending an engineer to my hom...

Jun 16, 2019 by Shubham Saxena

Videocon D2h - For terrible and disrespectful customer service ^Open

I have been calling videocon d*h for the past * days trying to get my TV to work. Every time I could get them to connect. They said their system isn't working call after ** mins. Even * months back I had faced a similar issue where they asked m...

Jun 16, 2019 by Rhythm

Videocon D2h - Channels not visible on d2h ^Open

I have shifted my house and raised a complaint with videocon d*h , they took almost ** days to fix after multiple calls and escalation.However on the same day it was not working again. I have raised a separate complaint , it is almost one week ...

Jun 14, 2019 by Balaganesh

Videocon D2h - Misguided from customer care about amount of recharge ^Open

i had asked amount of recharge to customer care of videocon d*h .they gave me amount of rs **** for * year recharge. i had done recharge of above said amount on **th june ****.as it is recharge for * year,my validity should be till **th june *...

Jun 13, 2019 by abhay rameshchand bora

Videocon D2h - Tripple charging for reallocation of dish by Videocon D2h ^Open

I have raised complaint to d*h on ** may ** for tripple charging for reallocation of my dish from one wall to another wall at same location, i was told to pay *** rs as charges which I paid in cash, later ***+ *** =*** rs where deducted from my...

Jun 10, 2019 by Hitesh Sathawane

Videocon D2h - Service expire before the due date ^Open

Sir, I will send the request Chanel activation by mail to Videocon D*H for only star sport hindi but itself active all pack at their end. I will complaint therein customer representative but they are doesn't refund amount on my account & serv...

Jun 10, 2019 by Mahendra Ashok Patil

Videocon D2h - VIDEOCON D2H WORST CUSTOMER SERVICE ^Closed

Do not purchase videocon d*h .it provide worst service.I complained on **th may regarding signal lost due to cyclone in Bhubaneswar.customer care committed that there will be engineer visit in ** hour.today is Even after ** days this complain n...

Jun 09, 2019 by AKSHYA KUMAR MISHRA

Videocon D2h - Not responding for reinstallation & wrong PIN tracking in D2h system ^Open

I am a videocon d*h user with customer id ********. Since from last *rd May ,due to cyclone Fani my D*H service has stopped.I have complained on **th May regarding re-installation and got confirmation from the customer care executive that with...

Jun 08, 2019 by Sridhar Mantry

Videocon D2h - Videocon new d2h connection not set ^Closed

I have ordered a new HD box from Videocon on d*h website on *th June ****. They promised that within ** hours the connection will set. But they didn't come to * days. I have contacted their customer care, they have escalated the issue * times. ...

Jun 08, 2019 by Suganthi

Videocon D2h - Service charges levied on customer when its providers fault ^Closed

I have videocon dth connection and the dth stopped working * days ago.I raised a complaint and a guy came to fix that. There was no issues from our side and the guy said it happened because of some version up gradation. And then demanded *** fo...

Jun 08, 2019 by Kratika singh

Videocon D2h - Videocon D2h not working for last 21/2 weeks ^Closed

Videocon D*h service is not working for the last **/* weeks. Everytime I call they raise a new ticket, and the ticket is being closed by their so call useless service engineer without any reason. Even speaking with their supervisors does not he...

Jun 05, 2019 by Anoop Singh Tomar

Videocon D2h - Amount has been deducted from my D2H account ^Open

Without my notice Rs. *** has been deducted from my D*H account towards engineer service though the engineer has not visited. When I ask to revert the amount to my account, they are always kept on going creating a new ticket and ignore the olde...

Jun 04, 2019 by Ramulu S

Videocon D2h - DTH SERVICE ^Closed

Hi, There is worst service from videocon. I called for installations, they are doing and also not giving the service. Also refunding the amount. Please resolve the issue. And customer service very poor service Thanks...

Jun 04, 2019 by RAGHAVENDRA HOSAMANI

Videocon D2h - Payable channel are not shown ^Closed

after being recharged i am not able to see any of the tv programs for which i had paid and after informing the customer care they did not solve it ...

Jun 04, 2019 by supriya kumar ghosh

Videocon D2h - Setup box not loading ^Open

I have an issue regarding the d*h company that the setup box loads until ***% and stops showing the home page. This problem is around * to * days and we couldn't get any response from the company. We have * connections in our family and the oth...

Jun 02, 2019 by Poojith goud

Videocon D2h - Not delivered product ^Closed

I have asked the customer care people to replace the remote on May **th. They have taken a complaint but not responding even after * days....

Jun 01, 2019 by VENKATA SESHU

Videocon D2h - No signal after recharge ^Open

ITS REALLY A BAD EXPERIENCE WITH VIDEOCON D*H. *. THE SET-TOP BOX IS CHANGED WITH THE COST OF **** SIX TO EIGHT MONTHS EARLIER. *. THE OLD SET TOP BOX WAS TAKEN BY THE ENGINEER HIMSELF WITHOUT ANY COST. *. THE TELEVISION WAS DAMAGED BECAUSE...

May 31, 2019 by S.K. SHARMA

Videocon D2h - Refund of amount ^Open

During a visit on **May, engineer charged Rs *** cash for the service. On ** May same amount was also deducted from my d*h balance. Since that day I was complaining at customer care but solution done. They always lodge a new complaint and new t...

May 30, 2019 by Amit Goyal

Videocon D2h - Channels are stopped unnecessarily ^Open

I have recharged my Videocon d*h account on **-may-**** with Rs.*** for my Telugu channels package...on **-may-**** they stopped all my channels for no reason..(uncompletion of one month package).I tried calling customer care almost ** times.Th...

May 30, 2019 by Sneha Tokala

Videocon D2h - Not giving service to Videocon d2h costomers and cheating by costomer care executive ^Closed

I have been completing to Videocon d*h costomer care again and again but Videocon d*h costomer care executives not solved yet my Videocon d*h problem ....

May 30, 2019 by Mihir Kumar Ray

Videocon D2h - Signal not available ^Open

Last * days there is no signal in my set of box. Daily I call customer care service. But there are no benefits. They said after * hours the problem will solve. Before * weeks one signal problem is found. I informed the customer care. After ** h...

May 27, 2019 by Varghese Mathai

Videocon D2h - D2H no signal for 5 days ^Open

My Videocon d*h does not have a signal for the past * days. Repeated calls every day assuring that a technician will visit in *hrs/**hrs. Not a single call so far....

May 25, 2019 by Sundeep

Videocon D2h - My most favourite channel is removed from platform ^Closed

My old mother watches only JINVANI religious channel. But Videocon company removed that channel from there platform. I request for it continually but anybody doesn't respond....

May 25, 2019 by Prashant Gandhak

Videocon D2h - Videocon D2H Set top box not working ^Open

I have been using Videocon d*h from one year. Now I feel regret with services. My customer id *********. It is been ** days, ** complaints I filed. But the issue is not resolved. One engineer has come and changed set box and remote, taken money...

May 24, 2019 by Raghu P

Videocon D2h - Videocon dth signal problem ^Open

After several complaints with Videocon customer care, they are not solving my DTH signal problem since last ** days. Complain No: ********* Date of complain **.**.**** my customer ID: ********...

May 23, 2019 by SUNITA PRUSTY

Videocon D2h - Paid for D2H connection but not installed ^Open

I applied for Videocon D*H connection online on **th May by paying Rs ****. Then I got a call from their engineer and he said I will come but I will charge more *** Rs. So I contacted customer care to get to know why there is more charge as suc...

May 22, 2019 by Sandesh Pawar

Videocon D2h - Videocon d2h not providing service since 20 days nor is it refunding payment ^Open

My Videocon D*h service has been down since last ** days. I have lodged several complaints with their customer care and they mention multiple times that they would resolve within ** hours/** hours while it has never been resolved. Finally, bein...

May 21, 2019 by Devadatta Sahoo

Videocon D2h - Request for service engg ^Closed

Very worst service for * days. I am requesting for service engg to set the dish antenna. Customer representative staff always responding like we escalate the issue it will get resolve within * working hrs. Sr. Supervisors are very arrogant. The...

May 20, 2019 by Niranjan Nahak

Videocon D2h - Recharge not shown ^Closed

I have done the payment via Paytm on ** May ****. Still, on ** May ****, my recharge is not shown in my account although Paytm is showing payment done. Also, the customer care service is not doing anything to resolve it....

May 19, 2019 by Brijesh kumar

Videocon D2h - Videocon D2h is not refunding my money even after 15 days ^Open

They are not refunding money and doing unnecessary harassment. I have done recharge through my credit card and it got failed when I request them for a refund they are simply harassing. I have raised complaint id two times as follows ********* o...

May 18, 2019 by Biswajit samal

Videocon D2h - Videocon D2h signal not found ^Open

From **th May ****, my d*h connection is not working and its display only signal not found the message. I call d*h customer care on the same day and ask for assistance they said within ** hr engineer will visit my location and will solve the is...

May 18, 2019 by Rajendra natha bhalekar

Videocon D2h - Delaying in refunding additionally deducted relocation charges for D2H unit ^Closed

I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h ...

May 17, 2019 by PARAG HADKE

Videocon D2h - Cheating by the company ^Open

Videocon Customer ID: ******** I wish to bring to your attention a clear case of cheating by Videocon D*h. I hereby recite the sequence of events where the company has cheated me of Rs.****/- and have denied refund on flimsy ground. I would gre...

May 11, 2019 by PRADEEP P

Videocon D2h - Worst customer support ^Open

I have relocated from Hyderabad to Bangalore. I am using videocon for more than * years. Relocation charges Rs. ***/- collected by installation engineer as well as the amount deducted from the account. I have called customer care for more than ...

May 10, 2019 by Shahul

Videocon D2h - Cheated the customer ^Open

I have raised a request to relocate my D*h from Chandanagar to Ameenpur in Hyderabad on *th May. First, they said within ** hours issue will get resolved. But May *th one person called me they said we will do it after that one person came deins...

May 10, 2019 by Veeresh Puchakayala

Videocon D2h - Connection re installation issue ^Open

I had raised a request for the reinstallation of my d*h connection as I have relocated within the same area. It has already been ** days since I raised the request but still, the reinstallation is not done despite registering multiple complaint...

May 05, 2019 by Tejaswi Chandra

Videocon D2h - Regarding set top box replacement ^Closed

Complaint placed for no signal available on **th April ****. After ** hrs technician visited my house and said the set-top box needs to be replaced. Then the complaint is closed without the issue being resolved. Even after * week, the technicia...

May 02, 2019 by Guna sekhar

Videocon D2h - Service provider not ready to do re installation ^Closed

I relocated from Banashankari to Kalgena Agerhara in Bangalore. I raised the relocation request they said it will be *** Rs. I agreed and they removed the d*h dish in Banashankari. I called customer care nobody has come to install on Monda. It ...

Apr 30, 2019 by Bakthavatsalan Perumalsamy

Videocon D2h - Engineer not showing up to resolve the issue ^Closed

I am raising a complaint every single day from **nd April **** with Videocon d*h customer care to fix my set top box which won't turn on. Every time I call them they say your complaint has been raised and escalated. We will resolve it by today ...

Apr 29, 2019 by Kiranmayi

Videocon D2h - Denied in choosing TV channel packages of my choice ^Open

Automatically videocon d*h has added a mirror package to my account (second connection of d*h) even though I have one TV and they subscribed me to the big list of channels. I have requested multiple times to remove that unselected packages and ...

Apr 26, 2019 by Sridhar

Videocon D2h - Services request not attended ^Open

Complaint placed for replacement of faulty setup box on **st April ****. After ** hrs nobody attended or resolved. When called customer care on **nd they escalated the issue promising an * hours period. After * hours still, nobody attended. Aft...

Apr 25, 2019 by Karthik

Videocon D2h - Cheated by the D2H ^Closed

Third class services by the D*H. My subscription ended on **th April’ **** but without intimation, the package is being activated and the charges are getting deducted. When called on call centre they mentioned that Videocon D*H have directly ...

Apr 21, 2019 by Jayant Pandit

Videocon D2h - Not able to watch TV ^Open

We are facing problems regarding Videocon d*h. Earlier from **th Feb **, we were not able to watch channels smoothly from last three days. We are not able to watch a single channel on Videocon d*h. We are desperately trying to call the customer...

Apr 19, 2019 by Sachin Patil

Videocon D2h - Fraudulent behavior by the company ^Open

The below is the content of the email I've sent to customer care * days back and still haven't heard back from them. They are not answering their call centre numbers from my registered mobile number. Email Content: Customer ID: *******. We ha...

Apr 19, 2019 by Jasman Arora

Videocon D2h - Signal not available all the time ^Closed

I am getting signal not available for most of the time for most the channels. Customer Care number is always busy and even not being informed over IVR how much approximate waiting time for getting connected to CC representative. Facing this pro...

Apr 17, 2019 by Parag Ramesh Uchit

Videocon D2h - Not responding from the last 2 months ^Closed

One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.***, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see an...

Apr 15, 2019 by Surya Prakash Jamalpur

Videocon D2h - Package not delivered ^Closed

A few weeks now we do not get the channels we subscribed for and already paid an annual renewal fee in Jan ****. Despite a balance of over **** rupees, we do not get any channels that have been subscribed....

Apr 14, 2019 by Sujeetha

Videocon D2h - Not following TRAI order ^Open

The latest TRAI implementation for Cable TV says apart from ** mandatory DD channels, subscribers can choose their own ** channels (Free or paid) to make up a total of *** channels for NCF of *** Rs. But Videocon D*H has prepared their own bas...

Apr 14, 2019 by Pradeep D

Videocon D2h - Adverse service and support from customer service ^Open

I am a regular subscriber for D*H for last ** years. After implementing the new TRAI guidelines, the service part from D*H becomes adverse and none of the customer care executives supports in choosing the plan or confirm the request which we ra...

Apr 13, 2019 by UMAMAHESWARA RAO

Videocon D2h - Channels not working ^Closed

I have * connections. Some channels are not working for both the connections. I have tried to call the customer centre. The number is not reachable. When the number connects very rude customer service people ask to call after ** mins and still ...

Apr 13, 2019 by Mr Lotlikar

Videocon D2h - Package not delivered and denied to refund back ^Open

I am extremely disturbed with the pathetic service of d*h customer care department. I have been an HD customer for more than * years with * connections at home and always paid for annual packages in advance. Somehow without informing me my pa...

Apr 13, 2019 by Anjalee Arora

Videocon D2h - D2h website cheating customers ^Closed

I have * connections of Videocon d*h at home. As per the new regulations when I try modifying channels for one connection, the same set of channels gets activated for all connections. Videocon is cheating customers through its hopeless website ...

Apr 13, 2019 by Ajey Simha

Videocon D2h - Channel not work still balance available ^Closed

I have videocon d*h connection and balance is **** but a few days ago they remove all channels and still not on. What problem to them. Please do the needful....

Apr 12, 2019 by BHAULAL GOPINATH NAGARE

Videocon D2h - D2H not working from past 3 months ^Closed

Videocon D*H the worst service provider I have seen. They don’t seem to take their customers seriously at all. I’ve been ringing their customer care numbers for days now and the people don't know how to respond to customers and they cut the...

Apr 11, 2019 by Manjunath K

Videocon D2h - हमारे चाईनल बार बार बंद हो जाते है , उनका फोन भी नही लगता ^Closed

...

Apr 11, 2019 by Ashwin Nalawade

Videocon D2h - Product not delivered ^Open

I had booked a connection online with work order no ******** and it is not delivered yet. I had asked for cancellation on *th April as the order was delayed and they had cancelled the order with complaint no *********. I had not received the r...

Apr 10, 2019 by V Chandrashekar

Videocon D2h - Not complying with TRAI guidelines ^Open

Videocon d*h customer Id- *********. Currently, I have * active Videocon d*h connections. As per TRAI guidelines, I should be able to select channels of my choice on each set-top box. But from past * days, I am trying to do this and even call...

Apr 10, 2019 by Ganesh Kesan

Videocon D2h - Not getting proper service ^Open

On dated *-*-****, I recharged for Rs ***. But still, my service is not resumed. I called to customer care. First, they took ** min to pick up the call and after that, they told me that there is a technical problem. I am calling to customer car...

Apr 10, 2019 by Aniket

Videocon D2h - Not removing add on services after request ^Open

I am a customer of Videocon d*h. I requested to remove add on services but even after calling *-* times and raising the complaint, the company not resolved my complaint. Its customer care no. is also not working properly. Now my most of the cha...

Apr 09, 2019 by NEERAJ KUMAR MISHRA

Videocon D2h - Very poor and improper response provided by the company ^Open

I need a proper justification from Videocon d*h service. I have recharged for the *-year package in April ****. As per the promises and confirmation from Videocon customer support executive and supervisors I am supposed to view all the channels...

Apr 09, 2019 by Ramki

Videocon D2h - Service not providing ^Open

I raised a complaint number - ********* with videocon D*h and continuously following up them. I called multiple times to call centre but no one turned up. Whenever I call to customer care they are saying that the engineer going to reach today b...

Apr 08, 2019 by Badrinath

Videocon D2h - Regarding new package ^Closed

In my Videocon Dth, I had selected the new channels as per TRAI. But few of the channel til now I couldn't watch. For example, I have taken the Zee Bangla bouquet but in this bouquet ** ghonta is missing. Lots of time I have called the customer...

Apr 08, 2019 by Sumit Das

Videocon D2h - Recharge but not show any channel ^Open

My account shows that I have a recharge of Rs ** and it will expire on **th April. But today at *th April my service provider stop my all services. When I try to contact customer care it can't reach. They are the worst service provider....

Apr 08, 2019 by Bhavya Nirala

Videocon D2h - New pack subscription not working ^Closed

I have updated Videocon d*h pack as per TRAI. Hopelessly I am waiting for the channels to start. Customer care has only * answer that it is a system problem. I want channels to start else refund my money. This all started without any intimation...

Apr 08, 2019 by AMEY ANIL PRABHUNE

Videocon D2h - Package not started after recharge ^Closed

Package and addon not started after recharge and talking with Videocon d*h customer care. The message shows that all procedures have been started but none of the channels has started yet. My account balance is Rs. *** and more I have all screen...

Apr 07, 2019 by Munna Singh

Videocon D2h - Unable to login and change package ^Closed

I have been a Videocon D*H user for four years. Since then I haven't faced any problems. But recently after the changes made by TRAI, I am unable to login to the website or through the mobile app. Nor can I contact the customer care. Whatever t...

Apr 07, 2019 by Sharat Chandran

Videocon D2h - Regarding channel issue ^Closed

I have tried to contact the customer care numbers. But it always tells its not valid number. Though I have recharged my channel pack still there won't be any channels shown as it shows insufficient balance. When I tried to give a complaint thro...

Apr 07, 2019 by Krishnakanth bv

Videocon D2h - Service in not being provided ^Open

I have recharged with the amount of Rs ***/- to Videocon d*h but they are not providing services. Customer care number is also not working. So please solve the problem....

Apr 07, 2019 by Dara Ramesh

Videocon D2h - Wrongly recharge did ^Open

I inform you that, I am a d*h customer. My ID is *********. I have made a recharge transaction by D*H infinity mobile apps of Rs ***** by wrongly but the actual amount is Rs ***.** (Dimond package). D*H infinity apps do not accept the amount in...

Apr 07, 2019 by DEBOJOTI HALDER

Videocon D2h - Unable to login into the account ^Open

I am a registered user of Videocon d*h. I am unable to login into my account as I need to create the package as per new TRAI guidelines. I have raised so many complaints to Videocon customer care but every time they are registering my complaint...

Apr 07, 2019 by Jyoti punj prakash

Videocon D2h - None of the channels are subscribing after recharge ^Closed

The Videocon d*h services are not showing any channels on Tv. I tried to call customer care but their number doesn't get connected. Even if call get connected the agent always reply that their system is having a technical issue and they are una...

Apr 06, 2019 by NEHA Bansod

Videocon D2h - Unable to login ^Closed

As per TRAI rules and regulations, D*H user can select the TV channels from their own wish and pay to the concerned DTH operators/service provider, rather than the boundation to take full and prefixed packages. To do so, I have to log in to the...

Apr 04, 2019 by Robin Roy

Videocon D2h - Channels not displayed after recharge and replacement of set top box ^Closed

After replacement of set-top box by Videocon d*h engineer and recharging of Rs. *** for two weeks, I have not seen any channels. I have complained many times in Videocon d*h customer care but not got any result. My d*h id is ********....

Apr 02, 2019 by Javed akhter

Videocon D2h - Exploiting money from consumers ^Closed

I did my *st recharge after new TRAI rules for * months (Rs: ***/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge, no channels are coming. I reached customer care an...

Apr 01, 2019 by Eshwar

Videocon D2h - Not able to get proper service ^Open

*) Got Videocon D*H last month and face lots of trouble to access the channel (almost ** days). Connection issue and different packages were provided. *) Not able to change the packages after ** requests through the app and customer care cal...

Mar 28, 2019 by Komal Thubrikar

Videocon D2h - Fraud deduction from the company ^Open

I have been contacted by an executive at Videocon d*h informing me that I will be given the movies active channel no. *** free for * month. He said I will not be charged any money for a month. But right after the activation of this channel, I d...

Mar 26, 2019 by Alan Thomas

Videocon D2h - Company troubled me and issue still not resolved ^Open

I installed d*h connection and recharged my Videocon d*h with selected channels of my choice on *th Mar-****. However, I am not able to view channels of my choice and have been emailing and calling n number of times. No one bothered to resolve ...

Mar 25, 2019 by Nitin Tripathi

Videocon D2h - D2H repeated issues ^Open

I have been using D*H for * yrs. Every time during a crucial cricket or tournament like world cup or IPL they disconnect my connection. Then their customer care guys make a fool out us by saying the same thing again and again until we break and...

Mar 24, 2019 by Robin Jose

Videocon D2h - Charged extra and cut short my month ^Open

I had primary (Platinum HD pack) and secondary mirror connection. I placed relocation request with cc on Dec *, **. I had both the connections reinstalled around Dec *. Also, had a new third connection installed. CC informed it's mirrored, too...

Mar 24, 2019 by Rahul Gautam

Videocon D2h - Not giving a proper response ^Closed

I am very sorry to say that the service that currently providing is too worst. The issue is channels are not coming even though there's a currency in the d*h account and to resolve this if I call the customer executive lines the computer coded ...

Mar 24, 2019 by Harshith

Videocon D2h - Set top box not working ^Closed

The set-top box is not working for many hours. Tried to contact customer care service but they are not attending our calls....

Mar 23, 2019 by Kapilesh joshi

Videocon D2h - Recharge done but no money received ^Open

Transaction ID *********** I tried contacting customer care for more than * times. Every time a new representative says recharge has done successfully but it will come in your account in * min. I am hearing this for the last * days but no one...

Mar 23, 2019 by Pranav vyavahare

Videocon D2h - Unable to view channels ^Closed

Useless service. Not able to view channels from last * month. I called customer care several times but those idiots know nothing. Finally threw out Videocon d*h and I migrated to another service provider....

Mar 22, 2019 by Sarang premalwar

Videocon D2h - Channels not related to the pack ^Closed

I received a call from Videocon customer care saying as if you pay Rs. *** you will get all the channels what you are viewing currently. I reached with the same amount but I can see only Gemini channels are coming. It's really cheating the peop...

Mar 22, 2019 by Ramesh

Videocon D2h - Cheated by D2h ^Open

I am a videocon d*h user with customer id [protected]. Since from last * and */* month, I am facing n no. of issues regarding services of Videocon d*h, which includes wrong add-on activation, frequent unfair balance deductions. The fresh incide...

Mar 21, 2019 by Dhiraj Neve

Videocon D2h - My account got suspended by the company ^Closed

My videocon d*h account was suspended. My customer id ********. What can I do for reactive my account services? Please do a favour....

Mar 20, 2019 by Anwar ahmed

Videocon D2h - Signal not coming ^Open

Videocon d*h Customer ID-********* Sufficient amount available in my account. Since ** Mar ****, I am not able to watch any channel. Reason signal not available. For that, I have given a written complaint to customer care to resolve the issue ...

Mar 20, 2019 by Rakesh Yadav

Videocon D2h - Blocked all my channel ^Closed

I am from Mumbai. My customer id ******** Videocon d*h blocked all my channels. Kindly help me to get the compensation for the same. ...

Mar 19, 2019 by MUKESH CHANDIRAMANI

Videocon D2h - Very poor customer service ^Closed

Nobody entertained me for my problems since the month of January **. I'm very very afraid of them....

Mar 18, 2019 by PARTH KASHYAP

Videocon D2h - Poor customer support ^Closed

I am not able to view some of the subscribed channels. Tried calling customer care but always unable to connect. Zero support from the d*h company. Worst service ever....

Mar 18, 2019 by Rexon Pereira

Videocon D2h - Money deducted by the company ^Open

I lodged a complaint that I can't view my channels after recharge on *.*.** for *** Rs to the customer care and they were supposed to send a technician, whereas the technician did not come to my home for any service because my channels got acti...

Mar 18, 2019 by Kavitha rani

Videocon D2h - Channels not getting activated ^Open

We have been trying to activate Star Sports Hindi channel for last * month via various methods - customer care call, customer care mail, www.d*h.com, d*h infinity app. After TRAI new tariff order we selected the required channels and submitted...

Mar 16, 2019 by Pooja D

Videocon D2h - Charged twice for single service ^Open

I was having issue with my d*h connection so I called their customer care for help they told me they will send their engineer to fix the problem with my connection and they will charge ₹*** for the visit and also informed me that if I still f...

Mar 15, 2019 by Akhil sharma

Videocon D2h - Service provider not providing all channel services ^Open

I have subscribed Diamond Kids Combo (on ** Mar ****) but many channels (like Aajtak, sub, sony etc) not coming. I must have access to all these channels I am paying for. Make sure I get all channel service listed in the pack....

Mar 15, 2019 by ANIL KUMAR DUBEY

Videocon D2h - Not able to watch selected channels ^Closed

I did recharge on my Videocon d*h customer id-******** and after some days of it, I am totally unable to watch any program. I had complained to the Videocon d*h customer care,but they didn't respond me well. Now I hope my problem will be solved...

Mar 15, 2019 by Rajesh kumar

Videocon D2h - Recharge done but unable to view any channels ^Closed

Videocon Recharge is done and the amount is also deducted, but unable view any channels. But if I see the balance on TV, it's showing ***/- ID no. - ********, Recharge amount - ***/- Rs. ...

Mar 12, 2019 by Manu

Videocon D2h - No deactivation of the account ^Closed

Till today (*th March ****), I was able to see some channels. I called customer care (Every time you call it takes ** minutes to connect). Once connected I asked about the status of the channel, he simply said the channels are not part of your ...

Mar 09, 2019 by Samiul Hasan

Videocon D2h - Tv channel package not delivered ^Open

As per new trai rules related to the tv channel selection by the consumer (** dd channels are mandatory) itself so that by the month of January **** I have updated my desired channel selection list through concerned Videocon company website acc...

Mar 09, 2019 by Aneesh Babu

Videocon D2h - Worst service ever ^Open

I have recently made my package as per TRAI's regulation, but the channel which I wanted to included within the pack were not showing (ABP Mazza). There was still an error message stating "This channel is not in your package" even though its a ...

Mar 09, 2019 by Ajay Kolhe

Videocon D2h - Unauthorised amount debited from account ^Closed

I have recharge my d*h on ** Feb ** with rs *** as per my plan. On *-Mar-** my service closed and I was not viewing channels. I have irritated by the d*h team. I registered complaint ref no-********* on *-Mar-** and the d*h team send SMS that ...

Mar 08, 2019 by Vivek Pathak

Videocon D2h - Set top box not working ^Closed

My set top box not working for five days. I called to customer care no. but unable to connect. The service centre also denies to solve it. On website complaint, the image is not readable then How to file complaint offline. Already * months rech...

Mar 07, 2019 by Pratik Mishra

Videocon D2h - Not allowing TV channels to choose ^Closed

As per the Trai guidelines customer can select own channels and pay the amount but Videocon D*h is not allowing to choose my own channels. So kindly help to resolve this issue ASAP....

Mar 07, 2019 by Praveen Ala

Videocon D2h - Remote not delivered ^Open

The company not sending remote. Worst service by the company. Please help me in this regards. ...

Mar 07, 2019 by Hoshiyar singh

Videocon D2h - Trai order not implementing ^Open

After repeated applications, calls and emails Videocon is not implementing TRAI tariff order. It's not just with me but with many of my friends as well....

Mar 06, 2019 by Paul Alias

Videocon D2h - Channels unsubscribed by company ^Closed

Since *th March ****, many of my channels have been stopped by the company. I have called a thousand times, no response only IVR msg is heard. ...

Mar 06, 2019 by UDAIRAJ NAHATA

Videocon D2h - Worst service provided ^Closed

I have recently made my package as per TRAI's regulation, but the channels which I have included within the pack were not showing, there was still an error message stating "This channel is not in your package". Then I tried to call them a thous...

Mar 05, 2019 by Rituparna Chakraborty

Videocon D2h - Balance deduction in spite of no service ^Closed

I have been perusing the non-availability of the D*H service from Videocon but deduction of the bill with videocon customer care for more than a months time but to no avail. Till date, we have not received D*H transmission from Videocon and the...

Mar 05, 2019 by Riddhiman Bhattacharyya

Videocon D2h - The service not provided ^Open

The consumer I'd is *********, despite having sufficient balance in my account. I unable to view any of the channels subscribed, while calling on customer care toll-free number, they are always disconnecting my call saying that their representa...

Mar 05, 2019 by Arshad Ansari

Videocon D2h - Service discontinued after annual recharge ^Open

I recharged my Videocon d*h set-top box through paytm for the annual subscription of the new diamond package on *-Dec-**** (before due date **-Dec-****). Since last many days, there appeared continuous popup messages of 'subscription and rechar...

Mar 04, 2019 by SHARAD DIPAKBHAI SHAH

Videocon D2h - Channel not activated ^Open

My Videocon d*h Customer ID is ********. I have subscribed to Zee Pack (Bengali). But I am unable to see channel no. *** (** Ghanta), which comes under this pack. The channel shows an error code E**-* which says the channel has not been subscri...

Mar 03, 2019 by Srijan Chakraborty

Videocon D2h - Cheating consumers of D2H ^Open

Recently about * days ago we had recharged our account everything worked fine but the very next day the channels we had subscribed were not shown to us we thought it would be a technical error. But remained the same for * days. So today we trie...

Mar 02, 2019 by Ramashankar singh

Videocon D2h - Not resolving my issue of login ^Closed

I am not able to login to my videocon d*h account for a month. I am calling the customer care on regular basis and have also emailed them but they seem to ignore the problem. I am not able to watch my tv for a month and I am highly irritated by...

Mar 02, 2019 by Ayushi Rathod

Videocon D2h - Negligence of dth service provider ^Closed

My dth account no is ********* with Videocon d*h. I have recharged my dth account with the amount of inr ***.** on **.**.****. I take gold combo pack ( inr ***.** )+ other additional channel+sports channels+kids channels. From the starting date...

Mar 02, 2019 by Nirbhay kumar singh

Videocon D2h - Channel activation and deactivation not available ^Open

*. Many of the bouquets that TRAI introduced are not available on the d*h website for * month. Tried contacting their customer care many times but no improvement. They always say our team is working on it. Partial bouquets of StarHD and SonyHD ...

Mar 02, 2019 by Dushyant Singh Tomar

Videocon D2h - Service not provided ^Open

From last * days, Videocon d*h has stopped my subscription. I have balance in my account. I called and also message also to Videocon several times but the issue is not resolved. Please help me now they are not attending the phone also. My cus ...

Mar 02, 2019 by Swagata sen

Videocon D2h - Unfair deduction done ^Open

My consumer Id - *********, On *th Feb **** I complain to Videocon d*h customer care against reducing my end subscription date, Because I had taken long term recharge for * year, according to the planned consumer gets the benefit for (*** days ...

Feb 28, 2019 by Prabhash Kumar

Videocon D2h - Services not provided ^Closed

I have * tv connections of Videocon with same customer id but * separate dishes. I opted for mirror platinum plan for both the tv. But I got the plan for only one tv. Then I tried to complain about the issue for both plans has changed on its o...

Feb 26, 2019 by Praveen

Videocon D2h - Charged but service weren't provided ^Open

We have selected paid channels but the D*H operators not activated and charged for ** days. I have raised so many complaints but not responded. Some complaints were closed by without proper information and some complaints open till. (Complaint ...

Feb 25, 2019 by Nanipalli ammani

Videocon D2h - TRAI package not activated ^Closed

I called customer care of Videocon d*h on **th Jan **** to choose the new pack as per TRAI guidelines. I was assured that it will get activated on *st Feb. So I recharged my account as per new pack on *nd Feb. And then after using it for ** day...

Feb 24, 2019 by Rameshwar Parihar

Videocon D2h - DTH services discontinued ^Open

After selecting my pay channels as per new Govt. policy the services to my second TV connection were discontinued. I recharged for three months. It's been ** days and still no services after so many phone calls and emails....

Feb 23, 2019 by Rahul Dev Thakur

Videocon D2h - TRAI rule not getting activated ^Closed

Subject: Channels not getting activated as per new trai rule - Very poor customer service of Videocon d*h Dear Sir, This is to bring to your notice (* emails sent to customer care earlier for the same problem) that even after several complain...

Feb 23, 2019 by Alok saxena

Videocon D2h - Set up box not activated even after 3 days ^Closed

How I don't know but my D*h was deactivated by the company. On the call, I was told to recharge with *** rs. to resume service which I did instantly. Now from the past * days the customer service is only providing me with a false timeline of * ...

Feb 22, 2019 by Vihar

Videocon D2h - Paid channels not working ^Closed

I have activated my plan as per TRAI guidelines on **th Feb **** but till date my package not activated and I lose my money and time. Customer care for videocon did not solve my problem each and every time they reply me to send your activation ...

Feb 22, 2019 by Manisha nandedkar

Videocon D2h - My package not activate ^Closed

I activate my plan as per TRAI guidelines but till dates my package not activate and I lose my money and time. Customer care of videocon did not solve my problem each and every time he replies me to send your activation link but there is no ac...

Feb 22, 2019 by RUPESH CHAUDHARI

Videocon D2h - Non activation of desired plan ^Closed

I am using an add on connection to my current DTH. I have changed the plan but they changed it on one TV, not on add on tv and started deducting price as per new plan. After talking to customer care regarding same they have no answer on this an...

Feb 22, 2019 by Paritosh Sood

Videocon D2h - TRAI's Infringement in D2H ^Closed

I have videocon D*h whose cust.id *********. I want to select a channel according to TRAI's new rule but I can't select the channel due to the bad service of Videocon D*h. Whenever I select a channel it automatically disappear the next day. Th...

Feb 21, 2019 by Rahul Pravinbhai Sodagar

Videocon D2h - D2H Services issue ^Open

Complaint No. ********* for Customer ID ********* Complaint No. ********* for Customer ID ********* Sir, it's been ** Hours no solution, is this good way to commit to the customers? Contact person- Mr Humayu supervised Mr.Vishal Ms Prem...

Feb 21, 2019 by GANESH SHUKLA

Videocon D2h - Facing the login issue ^Closed

Hi, I have raised a complaint long back to d*h customer email I'd and called them multiple items. They answer the call and discount multiple times. My problem is simple I'm unable to login to the d*h website or app to select my channel. It sen...

Feb 21, 2019 by Azeezullah A

Videocon D2h - Issue with connection ^Closed

My connection is still not activated after frequent calling and raising complain. my customer id is: ********* last two complain no. *********, ********* Highly unprofessional service by the D*H....

Feb 20, 2019 by Shailendri

Videocon D2h - No response from the company ^Closed

I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Although I have made my pack in * days struggle as customer care is pathetic. It takes hours to connect and anothe...

Feb 19, 2019 by MOHD FARAZ UL HAQUE

Videocon D2h - Unable to login/access D2H ^Open

This is regards to the Videocon D*H issue. I am trying to resolve the below issue since *month. Customer care center/service is the worst. They don't sound knowledgeable. I am unable to log in using my registered mobile number. I have lodged t...

Feb 19, 2019 by Tanzeer Pasha

Videocon D2h - Suspended my account number ^Closed

Videocon suspended my D*H Account number ********* as per the new TRAI guidelines. I selected the channels as per the new plan and called on their customer care. The customer care representative asked me to pay ***₹ which I did but the servic...

Feb 19, 2019 by Anshu Srivastava

Videocon D2h - Desired package not delivered and humiliation ^Closed

Dear Sir/Maám, Since last one week, I was trying to make my own package of my choice as per the latest TRAI order in Videocon d*h channel. But, for the last week, it was not successful through the website. Finally, when I approached the Videoc...

Feb 19, 2019 by SURESH K B

Videocon D2h - No response from the D2H ^Open

I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Customer Care is pathetic, it takes hours to connect and another hour to speak to the supervisor. They never call ...

Feb 19, 2019 by B M SATHEESH

Videocon D2h - Customer service Issue ^Open

Hi, I have attached my whole email communication chain for reference. Please check the same. I have been following-up with Videocon d*h customer service for more than ** days now & have no resolution. Please take my complaint & advise about ho...

Feb 19, 2019 by Parag Jagtap

Videocon D2h - D2H shows low balance even after recharge ^Closed

This is pertaining to our never-ending problem with Videocon d*h. We get a message for low balance on **/*/**** with a notice of disconnection by **/*/****. I called multiple times to the lousiest & incompetent team in the Call centre. They hav...

Feb 18, 2019 by RAKESH SHARMA

Videocon D2h - Unable to contact customer care ^Closed

Hi, I have updated my package online. But it is not getting applied to my account. I tried calling by sending email numerous times. But no one reverted back. Such a pathetic service by the company....

Feb 18, 2019 by Partha Dey

Videocon D2h - Unsatisfied Service ^Open

I am trying to contact the customer service centre for * days, but their system is not working for * days, getting the same reply whenever I call them. Even the staff is not ready to listen to my complaint properly. I am having an issue with th...

Feb 18, 2019 by Hitesh K Mali

Videocon D2h - Non availability of signal ^Open

I tried complaining to their customer care number regarding non-availability of the signal from the past * days. Most of the time it's busy and luckily even if it gets picked up they claim it to rectify it within * hour which never happens. Any...

Feb 18, 2019 by Sankalp Jain

Videocon D2h - Not providing proper service ^Closed

I choose channels for my primary and secondary connections according to TRAI, but Videocon is charging me more and showing other channels that are not in my list....

Feb 16, 2019 by Ashok AAher

Videocon D2h - Issue in the Subscription ^Closed

I and my other family members are using Videocon d*h from *rd Feb ****. All my channels got disconnected when I contacted their customer care they said trai has implemented new rules but my other family members did not know that was implemented...

Feb 16, 2019 by Mohamed Akbar

Videocon D2h - Recharge is not showing ^Open

We are done payment but the provider does not show recharge and service....

Feb 16, 2019 by Gautamkumar Sanjaybhai Dabhi

Videocon D2h - Recharged the d2h but service still not resumed ^Open

As per the talk with the d*h executive who informed me that I can continue with my old plan and told me to recharge with amount rs. protected. I recharged my d*h account on February protected. Still, services are not resumed. It is showing insu...

Feb 16, 2019 by Nageshrao K

Videocon D2h - Paid money but not getting service ^Closed

I am a customer of Videocon D*h. I have paid the amount but not able to select channels that I want to see. The company website is not working properly. Its customer care service is not responding. I have already sent email to the company regar...

Feb 16, 2019 by Akash Gautam

Videocon D2h - Unnecessary deduction of money from recharge amount ^Closed

Dear team, I am Narender Mehta from Shimla user of Videocon d*h customer id ********* in which package selected by me as per TRAI guidelines is not activated. I asked for the resolution. On this, they have charged me an additional amount of **...

Feb 16, 2019 by Narinder

Videocon D2h - Balance mismatch and very bad service ^Open

Calling customer care from past ** days but no help. complaint lodged complaint no *********, ********* Balance is around *** expected and it shows a negative balance. Monthly pack activated by there side *-* times and website updated number...

Feb 16, 2019 by Umesh Borse

Videocon D2h - Dish not activated ^Closed

We gave the request for dish split of account and relocation. They relocated but they had not activated my line. I am daily calling customer care and sending mail but there is no response from them. They are disconnecting the call. I call custo...

Feb 15, 2019 by Nagesh kumar

Videocon D2h - No engineer visit for Signal Problem ^Open

I am having signal problem since five days. I am regularly calling customer care for engineer visit, but they are not lodging any complaint. Every time they say please call after 1 hr...

Feb 14, 2019 by Vipin Kumar

Videocon D2h - No one receiving calls since 15 days ^Closed

my customer id for videocon d*h account is *********.my rechrg expire about * days ago now i want to know about my recharg as well as how to choose channels etc customer care people not receiving calls or disconnecting or their number is invali...

Feb 14, 2019 by siddharth shah

Videocon D2h - Cheating Customers ^Open

As per the "trai" regulation have contacted videocon cc they asked me to select channels from their website their website not working well even though created my back there is mandatory channels which mentioned by "trai" so there is *** channel...

Feb 14, 2019 by Sajin M

Videocon D2h - Not got channels according to mera wala plan ^Closed

I recharged for Mera wala plan (which includes *** free air channels+**selected channels) that costed around ***RS monthly, I recharged *** RS . But I got only useless free air channels.and customer care is also not responding. Please refund my...

Feb 14, 2019 by Shyamsunder upadhye

Videocon D2h - No service provided by videocon d2h ^Closed

i have been paying my bills regularly and still there is no service provided by my dth operator i:e videocon d*h and whenever i call at their customer care, my calle is hung up after transferring to various people....

Feb 13, 2019 by varun Kumar sharma

Videocon D2h - Worst Customer service ^Open

As per trai guidelines the customer has to choose the channel, from *st February ** till today Customer care or corporate office or nodal officer or help line contacts no not working. Web site or on screen problem shot out not possible. So a...

Feb 12, 2019 by Lalitmohan Satpathy

Videocon D2h - Recharge of D2H successful but i am unable to watch TV. Customer care is not supporting ^Closed

It is happening since long. Customer care of Videocon D*H are always annoying me. They looted me several times. I have done my tv recharge but they have not updated it in their system. Their customer support number will hit only after **-** att...

Feb 12, 2019 by Sourabh Mittal

Videocon D2h - D2H channels not seen even after recharge and helpline or Customer care numbers not reachable ^Closed

Complaint No -* Today I had recharged my account, but channels are not seen. Screen showing error E**-*: sorry, you have insufficient Balance. And my account shows the amount on screen. Complaint No-* As per trai I had chooses my channel but...

Feb 10, 2019 by ravindrarode

Videocon D2h - D2H Provider is making hard to choose my own plan ^Closed

as per new trai rules a consumer can choose his own plan,but videocon d*h has made the selection impossible,deliberately. there site is either not responding or loading so slow,its almost impossible to choose your own pack.at the same time if y...

Feb 10, 2019 by AMIT SHEKHAR

Videocon D2h - Fraud of videocon d2h ^Open

Videocon company is a scammer company they do fraud with me I recharge it on * feb of *** and its ** feb they disconnected my service and costumer care number not responding sue them ...

Feb 10, 2019 by Rajveer

Videocon D2h - No response from customer care ^Closed

I am trying to call them from past *days for new rules and policy of trai to change my current D*h plan but there is no response. After invain efforts I recharged my account with same price as of previous plan and recharge from paytm is also su...

Feb 10, 2019 by Prashant Singhal

Videocon D2h - Videocon D2H channels not available ^Closed

I have already topped up my a/c balance, my channels are not as per my selection. Call centre in unresponsive and no action from D*H, just hiding behind the bush. Please refund my money and pay me compensation for unnecessary mental troubles. ...

Feb 09, 2019 by Karthik N Sarma

Videocon D2h - Chose mera wala plan for videocon d2h through customer care officer but he has not done well with th ^Closed

Called videocon customer care services and talked to customer care service officer there....chose mera wala plan by requesting him ....but now the channels that i hav chose are missing.....i hav subscribed for sony channels happy india pack and...

Feb 09, 2019 by Jyoti chauhan

Videocon D2h - Videocon D2H blackout inspite of having balance amount ^Closed

Channel blackout for last * days inspite of having balance in the amount.Tried to reach helpdesk through various means like mail,portal,call but in vain there is no response at all.Such a pathetic service...

Feb 09, 2019 by Viraj Palav

Videocon D2h - Worst Service from VideoconD2h Kerala ^Open

Dear all, This is to inform you from past * days I am trying to add and change my channel package but your cutomer support and website is totally down that we dont even have the access to do the same. So When I checked the feedback in tweeter ...

Feb 08, 2019 by Arun Nair

Videocon D2h - Videocon Recharge Not Received - No Customer Care Support ^Open

I recharged on February ** **** for a yearly pack. I did not receive my recharge. And my mobile number was linked to some other account without my knowledge. I recharged two times, one with mobile number, one with customer Id. Total deduction i...

Feb 08, 2019 by Mohamed Aslam

Videocon D2h - No Marathi channels available since 4th Feb 2019 till date ^Closed

Since *th Feb ****, no Marathi channels are available..on complaining with customer care the TAT given to resolve was *hr still the issue is not resolved....

Feb 07, 2019 by Ravi Anand Holkar

Videocon D2h - Videocon D2H recharged but not given service ^Closed

Customer id ******** not given service they are cheated....

Feb 06, 2019 by Amit Kumar

Videocon D2h - No response from customer care ^Closed

From past * days I am trying to reach customer care to lodge a complaint regarding channels for which I have paid money but not broadcasted to me, I have tried by calling there customer care number, website every time I call customer care and e...

Feb 06, 2019 by Suman sarkar

Videocon D2h - New pack forwarded through d2h.com is not implemented ^Closed

My id on Videocon d*h is *********. I choose registered my new pack but same is not provided against my id....

Feb 05, 2019 by Arunabha Bandyopadhyay

Videocon D2h - Service not activated after recharge of Rs. 430/- ^Open

My name is Sarveshwar Chouhan, I had a Videocon d*h connection, my connection details are mention below Customer name: Sarveshwar Chouhan Customer ID: ********* The issue is that I have recharged Rs.***/- on **/**/**** against the selected chan...

Feb 05, 2019 by Sarveshwar Chouhan

Videocon D2h - My Videocon d2h custmor care not reciveing my call since 2 days ^Closed

My Videocon d*h Customer care not Receiving my call since * days says this number is buzy. I want to select a new channel as trai's list but d*h customer care not reiving my call....

Feb 05, 2019 by Ajay bhagat

Videocon D2h - Customer care not responding ^Closed

I am using Videocon D*H and from last four Days (**/*/**-*/*/**), I am trying to change my pack but customer care is not responding and their servers are down, moreover their site is not working properly and as per (trai) deadline was **/*/**, ...

Feb 04, 2019 by Rakshit Dixit

Videocon D2h - Videocon D2H channels not visible despite paying money ^Closed

I have tried for almost * hours on **/**/**** to contact videocon d*h customer care executive, as I paid Rs **** and wanted to see the selected channels. Neither any one called nor I could select the channels through their web site. The web si...

Feb 04, 2019 by MANOJ RAMCHANDRA YERMALKAR

Videocon D2h - Videocon d2h account not logging ^Closed

After a lot of trying to log in my account no-********* for * or * days for subscribe about nrw packs as per trai,nothing is not possible,inspite of requesting by gmail and telephone many times,no body pays any heed to my words.plese take immid...

Feb 03, 2019 by J.Behera

Videocon D2h - Extra chanrge for NCF charge 190 exclude tax but customercare unable to explain. ^Open

I am trying to create our package as per trai. I have selected * bouquets cost ***(***.* include gst). complay has added *** (gst extra) for ncf even though i have not added extra free chanel. I have tried to call customer care but they were u...

Jan 24, 2019 by Puneet Tripathi

Videocon D2h - Videocon charged falsely ^Open

I have customer id *********. I have asked for De Installation on **th DEC **** and Re Installed device on somewhere * Jan ****. So I have been charged for period in between (** Dec - * Jan) Could you please tell me how can i use d*h without an...

Jan 09, 2019 by Ravi Kesharwani

Videocon D2h - Not Activating new plans ^Open

Once the new packs n plans were announced for cable operators or d*h service providers, mentioning the deadline of **th Dec ****, I called my d*h service provider i.e. Videocon d*h Customer Care on **th Dec **** at **:** pm, then they told me ...

Jan 04, 2019 by Frazul Haque

Videocon D2h - Channel not activated and charged for the same. ^Closed

In December **** when I called customer care, I came to know that cooking active channel was activated and I have never given any request for activating the channel. They are unnecessarily charging me from April **** some Rs. ** per month. ...

Jan 01, 2019 by Sandeep Shetty

Videocon D2h - Mobile Application ^Closed

Your application d*h infinity working really horrible....we can't set our pack of channel.... useless app & boring....I m tired... wans to change my set top box as quick as possible.. . really bad experience with Videocon D*h...

Dec 30, 2018 by Virendrasinh vala

Videocon D2h - Videocon D2h set box remote is expired after 15 days of purchasing from Videocon D2h company. bad q ^Open

Videocon D*h set box remote is expired after ** days of purchasing from Videocon D*h company. bad quality product, pankaj goyal Videocon D*h company customer sub no ********* reg mobile no .********** customer care said " there is n...

Dec 19, 2018 by pankaj goyal

Videocon D2h - Discovery Kids channel not broadcasted as promised in the package ^Open

I have been using the Videocon D*H subscription since last * months (customer id : *********). The package I have subscribed is New South Gold sports package (screen print provided in evidence). As per the package plan and published by D*H, iam...

Dec 13, 2018 by Deepak Laxman

Videocon D2h - Amount deduction and deliberately pack changes ^Closed

My amount deducted and wrong pack acitivated and no resolution yet....

Dec 11, 2018 by Nikhilesh kumar

Videocon D2h - Unjust balance deduction ^Closed

My monthly plan for d*h is *** rs. on **th October I recharged for *** rs and on **th November I recharged again for *** rs. My service ended on *th December instead of **th December. There was no additional service. Customer care is saying tha...

Dec 10, 2018 by Naresh Kumar

Videocon D2h - Balance detected from d2h account and service stopped ^Closed

I contacted videocon d*h customer care for the installation of d*h and they sent an service man to install it and they even charged me rs *** as cash and later that day my service got stopped and when I checked the reason they told that my bala...

Dec 04, 2018 by L Senthil Manoj Singh

Videocon D2h - Installation service ^Open

Relocation case Dear sir I Unni c k. I'm videocon D*h customer. Then **th Nov (Saturday) **** I complied on customer service regarding for relocated my house please give to installation. Customer service agent tell that time ***/- cut out your...

Nov 30, 2018 by Unni ck

Videocon D2h - Dth Channels not working even after raising complaint for 50 days ^Closed

Hi, This is Vijay here, from Bangalore, Karnataka. I've been using Videocon d*h from past * years now. Videocon d*h Consumer #: *********. I've updated to Omni hd plan on **th September by paying **** Rs. But, I was not getting a lot of chann...

Nov 07, 2018 by VIJAY T S

Videocon D2h - Poor service ^Open

Not happy with customer service and the service provided by them, called them multiple times it fixed for timing being and starts again, fed up paying there visiting charge and the monthly recharge of *** ,also have complained to the nodal offi...

Oct 16, 2018 by Kalpesh Ghole

Videocon D2h - Playing tricks ^Open

Sir, I got videocon d*h connection around * years back with customer id. ******* and satellite dvd Sl.No.****************** and card no. ***********. After sometime around * years ago i got new connection with new hd set top box for new room w...

Oct 04, 2018 by Bheemappa Bandikeri

Videocon D2h - Not refunding the money ^Open

I had decided to discontinue the Videocon d*h with effect from July *st as the their monthly charges are quite high compared to their competitors. Before discontinuing i have confirmed the same with their customer care and they said, full re...

Sep 26, 2018 by Sudhakaran Mullath

Videocon D2h - Paid fees for upgrade to HD but not done after 8 days ^Open

I have paid the money for Videocon D*H upgrade to HD but till date no engineer have visited .Every time they give false commitments but not honoured. I need refund of money as i have taken HD from another service provider...

Sep 14, 2018 by ANIL KUMAR G

Videocon D2h - Double charging ^Closed

On */*th August I had used relocation service for transferring videocon d*h dish and installation from one location to another. I was charged **** for relocation and cable,connector charges. I had paid in cash to the service engineer. But Rs....

Aug 27, 2018 by Vijay solanki

Videocon D2h - Channels not provided after subscribing the platinum pack of videocon dth ^Closed

I have subscribed for a platinum hd pack by videocon d*h. They have taken off few channels without any prior notice. When contacted the customer care, they said they are negotiating with the channel provider and can only be aired once the deal ...

Aug 13, 2018 by Ishmeet batra

Videocon D2h - Videocon Service Provider Charge to customers for issues at Thier end ^Open

I have been Using Videocon D*h service since * years. After doing my * Monthly recharge services suddenly stopped. When I enquire with customer care they insist on sending technician at extra charges paid by customer. How can they do that? I al...

Aug 08, 2018 by Milan D Unadkat

Videocon D2h - New dth connection not completed ^Open

I have ordered for a new D*h connection last Friday * July **** at *:**:** am ist It was promised that installation will be completed in ** hours, it’s more than * days now, I didn’t receive any call from your engineers for installation...

Jul 12, 2018 by Padmanaban P

Videocon D2h - Video Recording disabled ^Closed

Few days back there was a software update to my set top box and since then my usb recording stopped. So I registered a complaint (ref# *********) on June **th . The next day the engineer came and informed that my set top box model doesn't sup...

Jul 04, 2018 by Siva

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