Not satisfied with the company response at NCH (National Consumer Helpline) – What to do Next?

National Consumer Helpline Online

The Department of Consumer Affairs, Ministry of Consumer Affairs, and Food & Public Distribution have been involved in the NCH project. This initiative aims to provide a platform for consumer education and awareness.

Consumers can reach out through telephonic channels to get comprehensive information, advice, and efficient guidance regarding their queries or grievances.

Consumers can lodge their grievances with the National customer helpline number 1800-11-4000 or 1915 and they can also send an SMS to 8800001915 to register their complaint.

Once you register, the NCH team will start working on your complaint, and you will start getting updates from the NCH agent. Companies are also providing solutions to complaints using NCH. According to our clients, they filed their complaint at the National consumer helpline platform but didn’t receive a proper solution for their complaint. Companies marked their complaint as resolved at NCH instead of providing a solution, and the most common NCH agent remark is:

“The grievance was taken up with the company by NCH, and the company has responded. If you are not satisfied with the company’s response would like to pursue the case with the company for further relief/ compensation in the absence of suitable/ acceptable redressal, you may file a case at the designated Consumer Commission online. Please visit https://edaakhil.nic.in/edaakhil/faces/login.xhtml. Facility of hearing over video-conferencing is also available as per provision Section 38 (6) of the Consumer Protection Act, 2019 provided that the District Commission may, on sufficient cause being shown, and after recording its reasons in writing, allow the same. Complaints filed in the Consumer Commissions are attempted to be disposed off within a period of three months from the date of receipt of notice by the opposite party. In case you wish to file a case offline, you may file a case at the designated Consumer Commission from a place of your convenience. For more information, please visit http://www.ncdrc.nic.in/districtlist.html”

After receiving this update from the NCH agent, most of the consumers come to us and seek redressal of their complaints. We help them to take legal action against the company.

What to do when NCH fails to provide a solution to your complaint?

You can file a complaint at Voxya, It is an online consumer complaint forum that helps consumers to fight against injustice done by the company or the seller.

We help consumers to get a replacement, refund, and compensation with an optimal solution.

How Voxya helps to resolve consumer complaints?

Using the following easy steps Voxya resolves consumer complaints:

Step 1 – Start a social media campaign
Voxya will start a successful social media campaign as soon as you submit your details. Do you need to pay for this? No!

Step 2 – Send complaint by email
Voxya will send an email to the company against whom you are filing the complaint. Is this process also free? Yes, it is!

Step 3 – Send notice via registered post
Voxya charges a fee of Rs 1299 for this process. After that, they will send a legal notice to the company against whom you have filed the complaint.

Step 4 – Visit the Consumer Forum
They charge a fixed fee of Rs 1999 for this process. They will present your case on your behalf in the consumer forum. You do not have to pay a separate fee of Rs 1299 as stated in step 3 if you choose this option to solve your problem.

Voxya is an online consumer complaint forum trusted by 1 Lac+ consumers.

NCH

How to resolve MG Motor India Complaints?

MG Motor India Complaints

As per the analysis of the consumer complaint portal, there are many consumers who filed MG Motor India complaints and looking for a solution for their complaints against MG Motor India India.

Most Common Issues Reported against MG Motor India

The most common MG Motor India complaints online are as follows:

  • Defective MG Hector,
  • Regarding too much pollution on the way,
  • The car has not been delivered since 4 weeks from the service station,
  • Delay in delivery or car not delivered on time by MG Motor India.
  • Mismanagement of a vehicle at MG Motor service center.
  • Poor service and overcharge by MG Motor India’s authorized service center.
  • Defective product delivered by MG Motors India.
  • Car issue not resolved after multiple follow-ups, etc.

How to resolve MG Motor India complaints?

Using the following easy steps a consumer can resolve consumer complaints against MG Motor India easily.

Resolve MG Motor India Complaint Via Customer care

Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.

MG Motor India Customer care number: Toll-Free MG Motor India customer care phone number is 1800-100-6464, Monday to Saturday 24*7 MG Motor India Consumer Care agents are available to support you.

MG Motor India customer care email ID: You can write your complaint at MG Motor India customer care email pulsehub@mgmotor.co.in.

Resolve MG Motor India Complaint Via Social Media Channels

Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with the MG Motor India team through social media channels:

MG Motor India Twitter Page: https://twitter.com/MGMotorIn

MG Motor India Facebook Page: https://www.facebook.com/MGMotorIN

MG Motor India Instagram Page: https://www.instagram.com/MGMotorIN/

Resolve MG Motor India Complaint Via Online Consumer Forum

Nowadays, an Online consumer complaint forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.

How can I file an MG Motor India complaint at Voxya?

If you’re not happy with MG Motor India, you can make a complaint right now:

  • You can visit “File a Complaint” page and fill out the form.
  • Select MG Motor India and write your complaint according to your concern.
  • Enter your personal information to create your account.
  • Choose the best method for the redressal of your complaint.
  • Submit your complaint.

However, before registering a complaint, you should;

  • Contact MG Motor India customer service first;
  • Keep a record of all emails and chats with customer service; and
  • Gather documentation such as bills, payment receipts, and photographs to back up your claim.

How does Voxya help in resolving MG Motor India Complaints?

Voxya makes it easy to take legal action against MG Motor India – without the stress or hassle. Submit your complaint against MG Motor India and we’ll help you find a solution:

  1. Send a Legal Notice to MG Motor India: Our experienced lawyers will issue a Legal Notice to MG Motor India, demanding resolution for your issue.
  2. Prepare your Case: If you don’t receive a resolution within 30 days, our verified lawyer will prepare and send your Case Documents, enabling you to file a case against MG Motor India in Consumer Court.
  3. Hire Lawyer to File Case: If you’re too busy or uncomfortable with court visits, don’t worry! You can hire our verified lawyers to file the case on your behalf and represent you in Consumer Court for a swift decision.
Hire A Lawyer To File a Case in Consumer Court

If you are looking for legal advice to resolve an Automobile Complaint then Talk To A Lawyer now!

Voxya Book Launch: “Consumer Court Guide for Consumers”

Voxya Book consumer court guide

We recently launched a book for consumers that provides a complete guide to help, protect and fight for consumer rights.

Being the most popular online consumer complaint platform, we received lots of consumer complaints in the last few years, and we found consumers become victims of consumer frauds and online frauds frequently. When we analysed the complaints of these consumers, we found a big number of consumers were not aware of their consumer rights and didn’t know how to deal with consumer complaints.

So, we decided to write a guide for all the consumers to help them fight against injustice and we launched it as a paperback book “Consumer Court Guide for Consumers: A guide to help, protect & fight for Consumer rights

Voxya book Consumer Court Guide
Consumer Court Guide for Consumers

This book is written to guide consumers so that they can understand what it requires to approach the consumer court and get their complaints resolved. If you want to read it online, don’t forget to check the online version of the Consumer Court Guide.

We, at Voxya.com, have helped thousands of consumers find a resolution using our unique dispute resolution process. Voxya.com is India’s trusted platform to resolve consumer complaints. We are on a mission to help, protect and fight for Consumers in India. If you have a complaint, give us a try – just file your complaint at voxya.com.

Book Name: Consumer Court Guide for Consumers: A guide to help, protect & fight for Consumer rights

Price Of Book: Rs.149/-

Binding: Paperback

ISBN: 9789356481244

Edition: 1, 2022

Pages: 78

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How to resolve ICICI Bank Complaints?

ICICI bank complaints

As per the analysis of the consumer complaint portal, there are many consumers who filed ICICI bank complaints and looking for a solution for their complaints against ICICI Bank.

Most Common Issues Reported against ICICI bank

The most common ICICI bank complaints online are as follows:

  • Unauthorised deduction of money from saving account,
  • Bank charge twice for online payment,
  • Refunds are not given for unsuccessful transactions,
  • Deposited money didn’t credit to the account,
  • Card blocked by ICICI bank,
  • Fraud transaction in ICICI credit card,
  • Money debited from consumer account without any information,
  • Delay in opening a saving account,
  • Insurance imposed on consumers,
  • Online transaction fraud in the name of KYC update,
  • Harassment from ICICI credit card,
  • Illegal credit card charges by ICICI bank,
  • Excess charges after the closure of the case,
  • Highly overcharged in EMI than mentioned,
  • Maturity return not given for fixed deposit,
  • Downgrading ICICI bank credit card without consent,
  • Cash not dispensed from ICICI bank ATM, etc.

How to resolve ICICI bank complaints?

Using the following easy steps a consumer can resolve consumer complaints against ICICI bank easily.

Resolve ICICI bank Complaint Via Customer care

Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.

ICICI bank Customer care number: ICICI bank’s customer care phone number is 1860 120 7777.

  • ICICI Bank Chennai customer care number: 044 33667777
  • ICICI Bank Kolkata customer care number: 033 33667777
  • ICICI Bank Mumbai customer care number: 022 33667777
  • ICICI Bank Delhi customer care number: 011 33667777
  • ICICI Bank Domestic Customers Travelling Overseas customer care number: +91-22-33667777
  • ICICI Bank Credit Card Toll-Free number: 1800 1020 123
  • ICICI Bank Credit Card Customer Care: 022 3366 7777

You can also raise your ICICI Bank complaint here: ICICI Bank Complaint Form

Know: How to report an unauthorized transaction in ICICI bank?

Resolve ICICI bank Complaint Via Social Media Channels

Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with the ICICI bank team through social media channels:

ICICI bank Twitter Page: https://twitter.com/icicibank

ICICI bank Facebook Page: https://www.facebook.com/HDFC.bank

ICICI bank Instagram Page: https://www.instagram.com/hdfcbank/

Resolve ICICI bank Complaint Via Online Consumer Forum

Nowadays, an Online consumer complaint forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.

How can I file an ICICI bank complaint at Voxya?

If you’re not happy with ICICI bank, you can make a complaint right now:

  • You can visit this page “File a Complaint” page and fill out the form.
  • Select ICICI bank and write your complaint according to your concern.
  • Enter your personal information to create your account.
  • Choose the best method for the redressal of your complaint.
  • Submit your complaint.

However, before registering a complaint, you should

  • Keep a record of all emails and chats with customer service; and
  • Gather documentation such as bills, payment receipts, and photographs to back up your claim.
File A Complaint

How does Voxya help in resolving ICICI bank Complaints?

Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.

You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image of their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumer court.

Hire A Lawyer To File a Case in Consumer Court

If you are looking for legal advice to resolve a Home Appliances Complaint then Talk To A Lawyer now!