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Telecom Complaints

Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc. The total number of telecom companies as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc. The most common telecom complaints by consumers include poor customer service, poor network coverage, slow internet, incorrect billing etc. So the questions arises as to how to file a complaint against telecom companies? Firstly we should try to resolve the complaint by calling on the customer care number. All the telecom companies have 24*7 working customer care number specially designed for the help of the consumers as they value their satisfaction. The customer care number of some of the leading telecom companies in India are :

Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)

Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100

If the company itself isn’t willing to resolve your complaint on its own, then there are other steps which can be taken. If the customer is not satisfied by the response provided by the call center team of the service provider then he/she should contact the Nodal Officer of the service provider and lodge his/her complaint. You can even file a complaint at http://dot.gov.in/public-grievances (Department of Telecommunication). This website is created by the Government of India to help resolve telecommunication complaints. Moreover, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/). Moreover, there are many online portals/consumer forums such as Voxya which help in resolving telecom consumer complaints by sending legal notice to the concerned authority. We generally receive about 100s of telecom consumer complaints every month.

Most Common Issue Reported for Telecom Complaints

Payment not credited
Wrong recharge/tariff
Changed plan
Network issues
SIM not activated
Sim port issues
Recharge not received

Complaints

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Delay in activation of postpaid SIM (Bsnl-bharat Sanchar Nigam Limited) Open

I applied for converting BSNL Prepaid SIM ********** into Postpaid one on **th March **** through BSNL exchange of Phase *, Mohali, Punjab. I submitted the application form along with all the required documents as proof and Rs. *** as security ...

Apr 01, 2019 by Usman khursheed Khan

Success recharge but not gave service (Vodafone) Open

On ** December of ****, I have recharged my Vodafone Mobile no with **** for international roaming. All the things are gone right but on ** Dec when I reach to China there is no signal on my mobile. I tried all the settings. But no signal was s...

Feb 06, 2019 by Rajan jindal

Payment related issues (Airtel ) Open

I have recharged my airtel number ********** on online using MY airtel app. The same amount has been debited from my bank account.after that i received a message from your side like below (((''Your airtel mobile ********** online recharge t...

Oct 01, 2018 by Balasubramanian

Landline instrument not provided (Airtel ) Open

I had applied for landline and wifi connection at the end of June from Airtel. The executive (Neeraj **********) had taken money from me for * months and committed that Landline instrument will be given to me along with connection next day. It ...

Jul 11, 2018 by Kapil Bhardwaj

Continuous Harassement (Bsnl-bharat Sanchar Nigam Limited) Open

My story here is just a glimpse of what happened to me when BSNL employee verbally abused (Mr Kamlesh Singh, Mr krishnandan). When Bsnl employee harassed me (Mr Kamlesh Singh, Mr krishnandan). I applied for BSNL Broadband Connection on **th ...

Jun 10, 2018 by Shashi Bhushan

30 Rs deducted after receiving a call (BSNL) Open

Received a call from BSNL But disconnected after realising that it was an advertisement call Immediatly got a message that ** rupees deducted for some yari dosti service On calling customer care first a lady executive said that money cannot...

Jun 09, 2018 by MOHAMMAD SAJID SIDDIQUI

Ordered and paid online but no confirmation received (Printvilla.in) Open

I have ordered online for * mobile cases from this website printvilla.in and paid Rs. *** online as there was no option to pay COD and there was no confirmation email or message. I just checked facebook and seems its a fake site then why is it ...

May 02, 2018 by Arpita Sen



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Samit Brahmachari
Complaint filed against: OYO Hotels


Resolved


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Debalina Ghosh
Complaint filed against: OntheShop


Resolved


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S Harish
Complaint filed against: Xiaomi Mobiles


Resolved


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Shruti Karanth
Complaint filed against: Swiggy


Resolved


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Vasanthkumar K
Complaint filed against: Profit Aim Research


Resolved


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Kaushik Mandal
Complaint filed against: Pepperfry.com


Resolved


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Manpreet K
Complaint filed against: Zomato


Resolved


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Kshitiz
Complaint filed against: Samsung


Resolved


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Jyoti Chaudhari
Complaint filed against: ClickOurStore


Resolved


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Aman Verma
Complaint filed against: Flipkart


Resolved


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Abhilasha Bajpai
Complaint filed against: Shinehunts


Resolved


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Kushal Prahladbhai Prajapati
Complaint filed against: PayTM


Resolved


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Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays


Resolved


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Deba Prasad Mohanty
Complaint filed against: Razorpay


Resolved


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Nirmala Mary
Complaint filed against: Flipkart


Resolved


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Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd


Resolved


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Kantharaju HS
Complaint filed against: Bajaj Finserv


Resolved


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Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays


Resolved


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Prince Kumar
Complaint filed against: Amazon


Resolved


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Vijayasimha Ajarananda
Complaint filed against: Robu.in


Resolved


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Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip


Resolved


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G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor


Resolved


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Rohit Kumar
Complaint filed against: Swiggy


Resolved


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MOHIT SONI
Complaint filed against: Yatra


Resolved


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Nithin Das
Complaint filed against: Oyo Hotel


Resolved


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Abhishek Yadav
Complaint filed against: Amazon.in


Resolved


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Raja Rajangam
Complaint filed against: Airtel Digital Tv


Resolved


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Naveen R Kumar
Complaint filed against: Yatra.com


Resolved


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Mohammed Siraj Ali
Complaint filed against: Jasper Industries


Resolved


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Avinash Kumar
Complaint filed against: Swiggy


Resolved


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TCS Prasad
Complaint filed against: Spice Jet


Resolved


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Sushil Mathew
Complaint filed against: Hathway Broadband Internet


Resolved


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Darshan Kumar Patel
Complaint filed against: OYO Rooms


Resolved


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Prabhakar Chaturvedi
Complaint filed against: Flipkart


Resolved


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Rakesh Shinde
Complaint filed against: Swiggy


Resolved


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Mannu Datta
Complaint filed against: Tatasky


Resolved


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Asif Belim
Complaint filed against: OYO Rooms


Resolved


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Anubhav Guha
Complaint filed against: Pepperfry


Resolved


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Prasanth Didla
Complaint filed against: Delhivery


Resolved


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Hiteshbhai Jodhani
Complaint filed against: PhonePe


Resolved


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Zeeshan
Complaint filed against: Labbaik Umrahs


Resolved


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Syed Shabeer
Complaint filed against: Wisdom Jobs


Resolved


"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy


Resolved


"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus


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