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Airtel thanks application - Fasttag recharge not received

Kuldeep jhirwal filed complaint against Airtel thanks application on Feb 3, 2023

i have recharge my fasttag on airtel thanks app , money deducted but recharge not received, i contacted with Airtel customer service and they said transction not showing in our system. I have sent transaction id and screenshot of transction but they are not helping.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel thanks application

3

Total Complaints

2

Total Resolved

66.67%

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