Videocon D2h - Videocon Recharge Not Received - No Customer Care Support

Mohamed Aslam filed complaint against Videocon D*h on Feb 8, 2019

I recharged on February ** **** for a yearly pack. I did not receive my recharge. And my mobile number was linked to some other account without my knowledge. I recharged two times, one with mobile number, one with customer Id. Total deduction is Rs. ****, but none of the recharges received my account. My account Id is *********. Its been a week since I emailed multiple times to customer care, contact via phone. No responses. I would never be back to Videocon D*h again. Worst ever experience.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Videocon D2h

330

Total Complaints

178

Total Resolved

53.94%

Consumer Satisfaction

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