Government Complaints
Imagine a scenario where you are headed to a government organization to get some work done. But all you see is people yawning, delaying their work, or even asking you to come tomorrow as their system is down regularly. It is quite a common scene in India specially in government offices & banks.
You will naturally feel helpless and start weighing your options and will feel that there is very little you can do. Thankfully to tackle this issue The Department of Administrative Reforms and Public Grievances have operated a new online platform (https://pgportal.gov.in/) which enables the citizens to file a complaint against any government organization.
So how can a consumer raise a voice in this government complaint website against any government department?
How to resolve Government Complaints in India?
Firstly visit the website https://pgportal.gov.in/ and then click on ‘Citizen Corner’ box in the portal. You will have three options available. Click on Lodge grievance here to file a new complaint. Fill in all the details like name, address etc and attach the supporting documents. Finally, enter the CAPTCHA code and then click on submit.
Apart from this online portal if you have any corruption related complaint against any government employee then you can file your case at the Central Vigilance Commission (CVC) or Central Bureau of Investigation (CBI). The CVC is the central level body and will accept cases against central government ministries and departments, nationalized banks and insurance companies etc.
In both the cases you can file your complaint online or via email. Finally, there is the Anti Corruption Bureau. Every state has their own Anti Corruption Bureau and this accepts complaints against state government employees only.
Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum if you are dissatisfied with the Government services as a consumer. For example Electricity and water related complaints where you are paying to get these services from Government departments.
We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the documents and submit it in court. The most commonly reported government complaints at Voxya are overpriced water supply, rude staff behaviour, delay of work, unsatisfactory services etc. File a Complaint today!
Most Common Issue Reported for Government Complaints
Complaints
DARSHAK MANDALIYA on Jun 15, 2020
GSRTC Gujarat state Road Transport Corporation – REUND NOT RECEIVEDClosed
GSRTC (Gujarat state Road Transport Corporation) HAS CANCEL MY TRIP ON DATE **-**-**** BUT STILL NOT REFND MY BOOKING AMOUNT RS **** MY PNR NO : G******** AND TRIP CODE: ****SRTAMLACSLP PLEASE HELP IN THE MATTER SIR...
Manorama Srivastava on Jun 9, 2020
RJ Indane Gas Agency – Home Delivery system of RJ indane Gas Agency Sandi Hardoi Closed
I want to lodge my complaint regarding Manorama Srivastava home delivery. When booking with the help of i v r, I am told the price of my booking through a message. In the same sequence, the price of my last booking ...
P Manjubala Sree on Apr 28, 2020
RTO VAHAN SITE ISSUE – BS 4 REGISTRATION ISSUEClosed
This is to inform you that we have one stock of BS IV * wheeler Auto . Due to some technical issue our payment was reversed . In the same time we are informed to Help desk vahan through mail. and toll free number a...
Atul Sondekar on Apr 12, 2020
Hp – HP not giving homedeliveryClosed
R/ Sir, Besides making complaints I have not got the cylinder yet (**th Apil) which was booked on *st April. **-**-**** **:**:** **************** ****** * In process ******* ***.**** **-**-**** Yes ...
Kalpesh on Apr 6, 2020
Indane Gas – Indane gas delivery dalayClosed
Respected sir, My gas booking date is ** march, b.n reddy indane gas office msg me that ur delivery will be in * days....after * days they told that ur booking get cancelled...after my call they told more * da...
Ishan Nanda on Apr 1, 2020
Economic Times – Sensationalism of NEWS for selfish interests by Economic TimesClosed
The newspaper Economic Times tries to produce sensational headlines which are rather less truthful.In doing so they try to persue their selfish interest of getting more publicity than caring for the sentiments of re...
Naman Agarwal on Mar 3, 2020
Subways Foods Private Limited – Subway didn t passed benefits of gst reduction to consumersClosed
Subway didn't reduced the price of its item after introduction of GST benefits.
T VENKATACHALAM on Jan 5, 2020
Unique Identification Authority Of India – Not updating my requestClosed
They were not updating my dob Even after having a valid proof
Subhasmita Baral on Oct 31, 2019
IRCTC – Cancelled ticket amount not refunded after 3 monthsClosed
I cancelled my booked train ticket on *st August.(PNR no - **********) .But I haven't received the refund amount yet.I raised so many complaint. Till date they haven't done anything on that. Complaint Ticket Id:-***...
Rajat saroch on Aug 29, 2019
PANIND – Pan card not deliveredClosed
I applied online for a pan card * months back and I haven't received it yet. Tried to contact them several times but they are not replying to the emails and their phone number which I found on google is not getting ...
FAZALUR RAHMAN on May 16, 2019
TAHSILDAR CHINTALAMANEPALLY – Pension papers are not sent by tahsildarClosed
Tahsildar, Chintalamanepally ( one of the mandals of Komuram Bheem Asifabad dist) is intentionally not forwarding pension papers to the sanctioning authority. He is insisting to do the work even after retirement. In...
Gopalakrishnan on Apr 17, 2019
aadhar E-Sewa center – Data mentioned wronglyClosed
I went to aadhar E-Sewa centre for change of address. I had filled the application and submit the application including change of address fees Rs.**/-. In that application, I filled S/o Loganthan. But they had menti...
Ameer on Apr 16, 2019
Home Based – Facing water related problemsClosed
We are suffering for water from the last * days. This is not a good manner to deal with people in Darala Ukkayapali. We need your support asap to deliver water.
Eswara Rao p on Apr 13, 2019
Paramount – Delay of authorization letterClosed
Fir no: *******. We have submitted information whatever they asked by ** p.m, but till now they have not processed. They informed me that they will send the authorisation letter within ** min. But it took * hours **...
Kartikey loyal on Apr 13, 2019
Water wox department – Facing water problemClosed
My problem is that the water line of my home is broken by LNT workers during the construction of road * months before. Then I complained too many times to water wox department which is at punch Dev mandir but I did ...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
