Government Complaints

Imagine a scenario where you are headed to a government organization to get some work done. But all you see is people yawning, delaying their work, or even asking you to come tomorrow as their system is down regularly. It is quite a common scene in India specially in government banks. You will naturally feel helpless and start weighing your options and will feel that there is very little you can do. Thankfully to tackle this issue The Department of Administrative Reforms and Public Grievances have operated a new online platform (https://pgportal.gov.in/) which enables the citizens to file a complaint against any government organization. So how can a consumer raise a voice in this government complaint website against any government department? Firstly visit the website https://pgportal.gov.in/ and then click on ‘Citizen Corner’ box in the portal. You will have three options available. Click on Lodge grievance here to file a new complaint. Fill in all the details like name, address etc and attach the supporting documents. Finally, enter the CAPTCHA code and then click on submit. Apart from this online portal if you have any corruption related complaint against any government employee then you can file your case at the Central Vigilance Commission (CVC) or Central Bureau of Investigation (CBI). The CVC is the central level body and will accept cases against central government ministries and departments, nationalized banks and insurance companies etc. In both the cases you can file your complaint online or via email. Finally, there is the Anti Corruption Bureau. Every state has their own Anti Corruption Bureau and this accepts complaints against state government employees only. Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum. This is the least expensive method and dosen’t even require a lawyer to handle the case documents. We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the form and submit it in court. We generally receive about 20 monthly government complaints. The most commonly reported government complaints at Voxya are overpriced water supply, rude staff behaviour, delay of work, unsatisfactory services etc.

Most Common Issue Reported for Government Complaints

Overcharged bill issues

Poor service

No replacement of faulty meter

Faulty Electricity Meter

Wrong bill

Service not provided properly (Ration Card Agent Online Service Provider) ^Open

I have filled an online form to make ration card on rationcardagent site and deposit Rs. ***/ as a fee. After * days they said to send the application form on mail and deposit on concern government authority with the required fee. They also sai...

Apr 24, 2019 by ARCHANA MANI TRIPATHI

The editor has defamed lakhs of dental surgeons from the title of the article (Times of India) ^Open

*Grievance to Times of India* We are grieved by the heading of the article https://timesofindia.indiatimes.com/india/govt-mulls-bridge-course-to-make-dentists-doctors/articleshow/********.cms?utm_campaign=andapp&utm_medium=referral&utm_source=...

Apr 20, 2019 by Dr.N.Karthik

Not a genuine website (Gstregistrations.in) ^Open

My wife was looking to register GST for her small scale business and choose gstregistrations.in among other websites that offer online services for GST registration. It has been ** days and we have not received our ARN. Upon doing research we f...

Apr 19, 2019 by Vikram Rengaswamy

No satisfactory response from the website (Gstregistrations.in) ^Open

I have registered on this website for GST registration and I have paid amount which that they have demanded to complete the registration. But after all this, they filled my form after many days not as promised. After that, I am not getting any ...

Apr 16, 2019 by Jitendra mali

Pan card issue (UTI Infrastructure Technology and Services) ^Open

This complaint is regarding my PAN card to the income tax department. My pan card has been created somewhere in ****. But after so many years the income tax department has realized that the name in my Pancard and income tax department is mismat...

Apr 09, 2019 by Kishwar Shaikh

Services (Muncipal Carporation) ^Open

Dear sir, Sadasivapet muncipality not using the government budget in a planned manner to serve the public , using govt funds for the CC roads and other activities instead of drainage construction,No drainage and roads in Hanmanna...

Aug 25, 2017 by Mahenderkarshivakumar

Yojana is not delivered to me. (Publication division, delhi) ^Open

I have online subscribed yojana hindi by publication division on September ** ****. In October i sent mail to them about not getting magazine, after that they replied me "your subscription will starts from November's issue". Again in November i...

Jan 13, 2017 by RAVISHANKAR JANGHEL

Electricity bills (Jaipur Vidyut Bitran Nigam Ltd) ^Closed

I madan lal Nath filled demand notice for new electricity connection for domestic purpose in the year **** but we didn't get electricity connection after in **** my whole family shifted to another village and sold all the properties now since ...

Nov 19, 2017 by Madan lal Nath

Electricity bill (Muzaffar Pur Vidyutt Vitran Limited Essel Group) ^Closed

hira lal sah, consumer no-************, co. Complain befor *year about tarrif change but my complaine has been not solve by the company so my bill generated conteneously wrong Cotact no-**********...

Jul 11, 2017 by hira lal sah